"Always remember what it's like not to know."  That tagline has embodied Kim Lindsey’s philosophy on writing and information design for over 18 years. Kim is the Lead Learning Experience Designer at Cinécraft Productions Inc. in Cleveland Ohio, where she crafts training for the company’s clients in multiple formats and on a wide range of topics. She is recognized for her unique ability to use both sides of the brain—creative and analytic—to empathize with each audience, then develop materials that meet learners at their own level while effectively addressing the project’s business goals.