Express Help & Support

Welcome to TrainingMagNetwork.

Difficulty logging in?  This is usually because of Internet Explorer's issues. Try using Firefox or Chrome before contacting Support.

General Help
Getting Credit & Certificates of Participation
Help! Too many emails
Support for eLeaningLearning  
Applying to be a TMN webinar presenter
Submitting Articles to Training Magazine
Become a Conference Presenter
Sponsorship Opportunities

eMail support for this community is available from 9am - 5pm Eastern Time (Monday-Friday)

If the links above don't answer your question, click below to send us a request for help.

If you are having trouble joining a webinar or viewing a recording,
contact Adobe Support at 1-800-42-ADOBE (800-422-3623) 

Don't worry - You won't be on hold long.  A support agent usually answers the call quickly after a short announcement.

Membership Support


Membership Benefits and MembershipPLUS 

For questions about upgrading your membership level in our community or for questions about the benefits of MembershipPLUS

  • Submit a request for assistance - Contact Us
  • Email us at -
  • To Upgrade Your Membership Level - Login to, click on the "Membership" dropdown from the main menu on the top of the home page and select "My Account"