Express Help & Support

Welcome to TrainingMagNetwork.

Difficulty logging in?  This is usually because of Internet Explorer's issues. Try using Firefox or Chrome before contacting Support.

General Help

• Logging in, registering, password issues
• Updating your eMail address & other profile information
• Opted out of eMail notifications. Need help re-subscribing
• Is TrainingMagNetwork GDPR compliant?

Webinars

• Accessing a Live Webinar Now
• Registering for a Webinar
• Viewing a Recorded Webinar
• Webinar eMail Communication
• Signing in to a Webinar as "Guest"​
• List of my events, recordings, etc.
• Adobe Connect phone support: 800-422-3623

Getting Credit & Certificates of Participation

• Using the Insights Widget to capture & prove what you learn
• Creating & Printing Your Certificate of Participation

Help! Too many emails
Support for eLeaningLearning  
Applying to be a TMN webinar presenter (unsponsored)
Submitting Articles to Training Magazine
Become a Conference Presenter
Sponsorship Opportunities

eMail support for this community is available from 9am - 5pm Eastern Time (Monday-Friday)

If the links above don't answer your question, click below to send us a request for help.

If you are having trouble joining a webinar or viewing a recording,
contact Adobe Support at 1-800-42-ADOBE (800-422-3623) 
Don't worry - You won't be on hold long.  A support agent usually answers the call quickly after a short announcement.