Smarter, wiser, more informed. No, that's not describing a new generation of consumers but describing a new generation of learners. Today's participants know their time is valuable and resources are plenty. How do we manage this new set of expectations? No longer is it enough to have the teacher/student dynamic during instructional events. Technology and social learning is the silent third person in the room, and our toolboxes have to be equipped to support modern learning philosophies.