Speaker: Gwen Navarrete Klapperich
Gwen Navarrete Klapperich, M.Ed., CPLP® is Chief Learning Consultant of Klapperich International Training Associates (KITA) LLC, a family owned consulting firm that specializes in offering small businesses and nonprofit organizations affordable training & development and performance improvement solutions. She holds over 15 years of experience in training & development, customer service supervision, and quality assurance initiatives, and has worked in various industries such as retail, call centers, healthcare, government, hospitality, nonprofits, and continuing education. Gwen earned her CPLP® (Certified Professional in Learning and Performance) from the Association of Talent Development and holds a master’s degree in education specializing in Training & Performance Improvement from Capella University. She has dedicated her career to helping adult learners reach their professional goals through effective job training.
Full NameGwen Navarrete Klapperich
Job TitleChief Learning Consultant, Klapperich International Training Associates (KITA) LLC
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