THE 70:20:10 FRAMEWORK More and more businesses are adopting 70:20:10 to help build organizational strength. However, a question often posed is whether the approach is a theory of workplace learning, a way of cutting down on training costs, or a mantra to be followed slavishly. Alternatively, is 70:20:10 simply ‘old wine in new bottles’ given that most Learning and Development (L&D) professionals think they already combine learning and work? Some ask ‘why bother with 70:20:10 at all’? Additionally, ‘what is it with this neat formula - 70, 20, 10’? People are suspicious of nice round numbers. Surely the reality of learning and performing is much too complex to be described in terms of simple ratios? Despite all these criticisms, there’s a worldwide movement of L&D professionals who realize and acknowledge the value of 70:20:10. This is not because it’s a mantra, an ideology or an end in itself, but because it enables them to connect more quickly and effectively to what really matters: learning and performing at the speed of business. Their work isn’t just about providing formal learning solutions. By using 70:20:10 as a reference model, more and more L&D professionals are co-creating solutions with their business colleagues. This ‘movement’ and new way of working with 70:20:10 makes L&D more relevant to their organizations.

In the midst of the pandemic, the shift towards digital transformation accelerated—as did the seemingly permanent trend toward remote work. But new remote and hybrid office strategies make it harder than ever to manage productivity, cultivate personal connections, and motivate and inspire teams. Today, managers and employees must rethink how they communicate, collaborate, and develop trust in hybrid workplaces. At the same time, it’s critical to understand productivity is now directly tied to the flexibility and satisfaction that people get from their work. In this Idea Brief, featuring key points from a virtual event discussion with HBS Professor Tsedal Neeley, learn the critical elements that need to be addressed as we shift to a potentially permanent hybrid work environment: Why hybrid environments require organizational flexibility and a centralized approach Why cognitive swift trust and emotional trust are critically important for success Why leaders must consciously decide which digital tools to use in different situations Why regular team relaunches are an essential tool when leading virtually And why it is important to get new work environments right as we prepare for the impending digital revolution

Company cultures that value and celebrate diverse perspectives not only support, engage and advance underrepresented groups, but also benefit by making better decisions and achieving broader innovation. We believe inclusion is a hallmark of strong leadership and should be a core skill for all leaders. Download our paper to learn: Why most diversity and inclusion programs fall short on their promises How to develop skills that foster an inclusive workplace with BetterUp coaching How BetterUp unlocks the potential of emerging leaders with career coaching to build leadership behaviors at scale

There was a time not so long ago when the concept of leadership development within an organization was all about developing an emerging leader’s professional skills and competencies.   How could they drive results and better align their teams with organizational objectives? How could they more effectively develop strategic insights to drive greater efficiencies? How could they skillfully cultivate innovation to drive new product offerings? Click below to download this White Paper.

With highly technical products and a clinical sales approach, 3M needed to ensure that their more than 1,000 sales reps could deliver key messaging effectively. An integral part of their sales process involved reps having in-depth discussions with medical professionals that covered not only product knowledge, but also the supporting science and research.  Download this case study to learn how 3M addressed this challenge and the results. 

What Are the Obligations of Managers? The answer to this question varies from organization to organization based upon several factors such as industry, culture, department, skill level of the team, etc. At your organization, for instance, managers may be expected to meet with each employee every week and discuss their career. At another organization, management might only discuss issues with employees as they arise. Regardless of the organization, every manager faces the same challenge, in some degree: should management be confined within an organization to a strict set of expectations and achieving KPIs through a set of clear guidelines, or should managers have the freedoms of higher leadership to help create culture and achieve KPIs by virtue of their leadership skills? Click below to download this white paper.

Employers are beginning to realize the vital role that feedback plays in employee development. In an effort to provide more meaningful feedback, many organizations are moving away from traditional yearly performance reviews in favor of ongoing coaching conversations. When managers act as coaches, they provide employees with timely and specific feedback that helps them grow and develop continuously. Ongoing coaching allows employees to correct or continue behaviors on a regular basis, instead of leaving them wondering what they should have done differently to receive a five instead of a four on their yearly review. Developing the coaching skills of your managers and leaders will give them the tools they need to deliver feedback and create real change in their employees and the organization. It won't happen overnight, but developing your managers' coaching skills is a worthwhile endeavor that can help reduce turnover, improve employee engagement and performance, drive business results, and move your organization forward. In this ebook, your managers will learn about popular coaching methods and have a chance to work through prompts to help them identify areas of improvement. They'll also learn: Why coaching skills are important Key competencies for effective coaching The coaching formula that helps improve performance

Those leading a function have arguably the greatest impact on overall business performance, yet organizations continue to underinvest in developing this level of their talent pipeline. Many organizations are missing a huge opportunity to drive business growth. Why? With significant spans of responsibility, function leaders offer immense competitive value. While strategic executives determine the company's mission and direction, functional executives control expenses, manage resources, make decisions about specific projects that will be undertaken, and drive the success or failure of many strategic priorities. Learn why the development of function leaders is an imperative in the new MDA white paper, Developing Those Who Lead Functions: A Critical Leverage Point for Boosting Organizational Performance. Click below to download the white paper.

Improving Outcomes in the Age of Online Training If there’s one challenge every corporate trainer faces, it’s this: Creating a collaborative online experience is hard. The benefits of in-person trainings don't always translate well into virtual environments. Too often, there's no way to measure engagement or create the feedback loops that are vital to success. Thankfully, there is a solution. New virtual training software features are making it possible to create true-to-life online trainings that improve the in-person experience. This white paper will help you gain a greater understanding of the complexities facing corporate trainers today and the steps you can take to achieve better outcomes online.  

The beginning of a fiscal year is the ideal time to evaluate transformative ideas and a potential digital transformation strategy. An organization’s efforts to use technology to solve traditional problems is probably one of the most beneficial from a business perspective. Digitally transformed organizations can improve their customers’ experience, elevate their brand reputation, adapt more quickly to rapidly changing technology, address sudden industry shifts, and more.

Across the nation, sales managers are struggling. They struggle to keep up with deadlines, with reporting, with setting and hitting goals, and with managing and motivating their sales teams. SalesFuel hears these sentiments at every conference, at every training session, and every day from our own clients. There is not enough time. And most definitely, there is no time for sales coaching. The developers and researchers at SalesFuel were tired of hearing sales managers say, "Oh, I'm swamped with bazillions of things to do. I don't have time to sit down and have hour-long conversations with each sales rep every week." So, they created a tool specifically to address this no-time epidemic and to disrupt the way we think about managing sales forces forever. It is time for a sea change in sales management. And, it's time for adaptive sales coaching.

Diversity, Equity and Inclusion (DEI) brings tremendous benefits to organizations of all sizes.    There is a growing push for DEI in business because it benefits organizations with things like a 50% drop in staff turnover and a 56% increase in productivity.  What effects do DEI efforts have on your leadership team?  Is your management team accurately reflecting your DEI goals? Download our free eBook - Diversity, Equity & Inclusion in Leadership

Building critical skills is the number one worry for growth company leaders. And now in the midst of a recession, HR and L&D leaders are expected to close this gap with even fewer resources than before. Find out how.

The Talent Development Capability Model™ answers the question: What should talent development professionals know and do to be successful? More than 3,000 professionals participated in the research that identified 23 capabilities needed for success. Download this resource to learn more about the model and how you can use it to prioritize your professional development needs.

If you want to know how to get ahead of the game and avoid the common mishaps in selling your eLearning courses, you’ve come to the right place! Lambda Solutions has identified the most common and costly challenges faced by eLearning providers today.  These include: Overcoming the high cost of scaling Figuring out what to do when there’s a lack of knowledge or skill Navigating the labyrinth of system integration Measuring the true ROI of your LMS Download this white paper, and we will show you how to identify each of these pitfalls in your organization regardless of industry, organizational size, or learning goals. Let us help you gain insight into how to overcome those obstacles and achieve sustainable, scalable, and successful eLearning, and determine exactly what is required to sell your courses and achieve eLearning success!

Goal management is among the most powerful methods companies have to execute business strategies. Thousands of studies have examined the impact of goal management on workforce productivity.  The common finding from this research is: Effective use of goals often increases employee productivity levels by 25% or more.  The financial value of goal management is staggering given the relatively low cost associated with implementing goal management methods. Because the value of goals is tied to fundamental psychological principles of employee behavior, the benefits of goal management do not depend on being in a certain industry or market.  If a company employees people then it will benefit from better goal management.

How can L&D professionals optimally strategize effective learning initiatives? Stay ahead of the game - know what L&D trends to follow in 2022, and which are over and done with.  This report created by L&D expert, Chairman of the Learning and Performance Institute Donald H. Taylor, takes a deep dive into the results of this year’s Global Sentiment Survey and answers the question: "What will be hot in workplace learning in 2022?" This year’s L&D Global Sentiment Survey, the ninth, shows L&D at a turning point, as the result of two forces. One is the demands of organizations, as they emerge from the pandemic, for more training delivery, very often with unchanged or reduced resources for L&D. The other is the need to deal with the emergency measures put in place in 2020 to mitigate the immediate impact of COVID-19.Taylor's report identifies the top digital learning trends of 2022 and what they mean for the future of workplace learning. He explains how these trends differ from region to region, which "hot topics" from the 2021 are cooling down, and how the pandemic has impacted the trends we see within the L&D industry.  More about the Global Sentiment Survey:  The L&D Global Sentiment Survey takes the pulse of the L&D community world-wide, annually. The one-minute online poll asks L&D professionals internationally what they think will be hot in the following year. The question is always the same format: "What will be hot in workplace L&D in [this year]?" Participants are asked to choose what they think will be hot, not what should be hot. Each person votes for 3 of 15 options, presented in random order. There is, in addition, an ‘Other’ option. Aggregated, and examined over time, these answers provide a fascinating look at trends in what people in L&D are thinking. The survey is published each year in February. The annual L&D Global Sentiment Survey, now in its ninth year, attracts responses from thousands of respondents in over 80 countries. More about Donald H. Taylor: Donald H Taylor is a veteran in the fields of learning and development and learning technologies, with experience at every level from design and delivery to chairman of the board.  A recognized commentator and thinker in the fields of workplace learning and supporting technologies, Donald is committed to helping develop the learning and development profession. From 2010 to 2021, he chaired the Learning and Performance Institute, where he continues to head the Advisory Board and Learning Professionals Network. His work over more than 30 years in L&D ranges from training delivery to director and vice-president positions in software companies. Donald has been a company director and shareholder for three companies through start up, growth and acquisition. He now advises a number of EdTech start-ups, and works with Emerge Education, a European seed fund focused on start-ups in this field. He is a graduate of Oxford University and in 2016 was awarded an honorary doctorate by Middlesex University in recognition of his work developing the L&D profession.

Asking questions that already have answers. Asking for changes that you cannot implement. Failing to define choices. Mismatched response scales. These are just 4 of the 10 devastating errors that smother participation rates, annoys respondents, and renders your survey results meaningless. But so easy to avoid! Download these 10 free lessons from the world's most-read survey guide: The Survey Playbook. Simply compare the illustrated examples with your own surveys, quizzes, assessments and evaluation forms to identify gaps. By addressing these common issues, you will get far higher response rates, more meaningful results, and you audience will look forward to answering your questions the next time you ask.

The time and energy company managers spend trying to keep their people focused on results is substantial. In fact it is a major resource drain that significantly undermines company performance. Managers must, therefore, find effective ways to unleash the potential of their people and ensure that they are in sync with their company’s visions and objectives. But how? Click below to download this White Paper.

The time and energy company managers spend trying to keep their people focused on results is substantial. In fact, it can be a major resource drain that significantly undermines company performance. Managers must therefore find effective ways to unleash the potential of their people and ensure that they are in sync with their company’s visions and objectives. But how?  Organizational leaders must become empowered to move forward to realize their vision and goals. This can only be done to the extent that they are able to help their employees avoid being focused on themselves. Our aim is to allow them to do this. In this Q&A, we clarify how changing mindset lays the foundation for the productive, accountable, and collaborative behaviors that are essential for a dramatic and sustained improvement in both personal and organizational performance.

We’ve been socialized to believe learning ends when we finish school or university or an e-course. But we’re wrong. With the half-life of skills at 5 years, everyone needs to be constantly upskilling to keep up with the pace of technology—they need continuous learning. And while many organizations are aware of the learning sciences needed to propel their programs forward, they are unsure how to turn these great ideas into digital learning that drives results. This eBook explores why learners need continuous learning to achieve mastery--and what you can do about it to grow revenue and improve learning outcomes. Download this free eBook to learn: Why professional learners need continuous learning to reach mastery Four models to build and scale your business with continuous learning How to choose the right model for your learning program

Use this infographic in your organization to kick-start discussion on how to bridge the chasm of The Disengagement Canyon. For change to be successful, it must be clearly defined, aligned, understood and sustained. To do this successfully, address the 3 Critical Engagement Points in the infographic.

Hybrid learning presents many opportunities for students and educators, alike. However, is your current web conferencing tool up to the task? Are you able to provide accessible, engaging, and personalized learning experiences for all? This ultimate guide for educators is designed to help you overcome common hybrid learning challenges and find the best platform for your organization. We’ll also explore how top-tier learning solutions stand apart from the rest and do away with traditional tools’ limitations.

Sales is in an effectiveness crisis, with 47% of sales professionals failing (according to CSO Insights studies). It's easy to blame outside factors. But the truth is, if we're going to turn sales performance around, we have to take a good, hard look at sales process.  To achieve consistent results, your sales team needs an actionable and measurable sales process consisting of your best practices. It needs to be repeatable and easy to follow. Download this white paper to: Learn why mapping out a formalized sales process is worth the effort. Get practical guidance on how to do it successfully. Learn how technology makes effective execution achievable for any sales organization. See inside an organization that increased their profit margin by 50% by better executing their sales strategy.