Get a competitive edge by developing your emotional intelligence Emotional intelligence, or EQ, is a fairly new concept, but it's quickly becoming a highly desirable trait for many employers. In a time when technology has allowed us to automate many processes, the ability to relate, empathize, and connect is more important than ever. There are several factors that make up emotional intelligence, including self-awareness, social awareness, self-management, and relationship management. Taking time to improve each of these can set you and your organization apart. Individuals with high EQ have stronger relationships in and out of the office, which can lead to higher job satisfaction and lower employee turnover rates. But strong relationships are just one benefit of high EQ. Employees with high EQ tend to have higher productivity and profitability rates, solid problem solving skills, and the ability to control their emotions during stressful situations. Not only do these traits make the workplace more enjoyable, they can also drive business results and keep the organization competitive. Everyone has some degree of emotional intelligence, but there's always room for growth, especially as your role or circumstances change. This ebook has prompts and practices to help you improve your emotional intelligence. You'll also learn: Tips for becoming a more active listener  How to have effective conversations Ways to manage your emotions  How developing your emotional intelligence improves business results

What's the reality of training today?    Poor engagement, low completion rates and next to no knowledge retention. Despite learning leaders aiming for the exact opposite. Here are the numbers: ·  6.5% of learners complete their training (excluding mandatory training) ·  87% of training is forgotten within one month of training ·  80% of new skills are lost within one week of training if not used  Bridge the gap between corporate training and real work outcomes   How are we still getting training wrong? Corporate training programs are designed in a way that’s inherently flawed, focusing mainly on passive content delivery. Action-based learning helps bridge the gap between theory and practice, and leads to an 18X higher knowledge retention rate and 4X higher completion rate.    Download the eBook and learn how to apply action-based learning to deliver a stellar ROI for your company.

Stress can wreak havoc on a workplace. From tight deadlines to budget crunches, personal problems to health issues, stress of all kinds can decrease productivity and affect employee morale. And certain seasons—especially the end of the year, with the pressure of the holiday—can bring extra stress. What can an empathetic employer do to help? Click below to download this White paper.

Let's face it, employee engagement, proficiency and productivity are the most important attributes to the success of an organization. Therefore, the primary goal of corporate learning programs should be to improve each and every employee and to measure the impact of these efforts on business or organizational goals. Furthermore, corporate learning programs must introduce leading indicators of performance related to knowledge, skills and engagement. Plus, designing a continuous and agile program that is highly relevant and contextual to an individual's job and company is necessary to build the capabilities needed for the maximum impact on business outcomes. In this eBook, we will: Explain inherent barriers to proving ROI of learning programs Encourage L&D professionals to reconsider learning metrics and ROI measures Demonstrate how best-practice microlearning improves employee proficiency and impacts performance Describe how to build a measurable learning business case for the C-suite audience

You are about to embark on a journey that is going to help you to book, sell, and retain like never before. This book reveals: What has changed in our B2B industry/profession, how to cope with the change, and what skills should one acquire to thrive? What should you change/improve to book, close, and retain more than ever? What resources are valuable to keep on your road to success? "The illiterate of the 21st century will not be those who cannot read and write, but those who cannot learn, unlearn, and relearn." ― Alvin Toffler Click below to download this eBook.

Mentoring. Managing. Counseling. Coaching. Many people use these terms more or less interchangeably when referring to people management in the workplace. However, the truth is managing someone is fundamentally different than mentoring someone. When it comes to the concept of coaching in the workplace, the difference is even more stark.

In sales, we often find ourselves grappling with a false choice - do we focus on relationship building with the customer, or focus more on winning the deal at all costs? It can often seem like there is no middle ground, we have to either perform like a hardliner or try and gain the customer's favor. But it is not, in fact, an either/or situation. This white paper explores the middle ground between building relationships and winning the deal and offers helpful tips on ways to nurture both your relationship with the customer while keeping your eye on the prize. Read more to discover how it might be the way salespeople think about their customer relationships that prevents them from focusing on and winning the deal. JMReid Group is a training company that provides sales programs with this middle ground at top of mind. If you like what you read, contact us in the interest of your sales team at www.jmreidgroup.com.

How to choose an online training solution that drives business results.  Did you know that 94% of employees would stay at an organization longer if it invested in their career? Employers are investing more time and money in their employee training programs in an effort to develop and retain top talent in the midst of record turnover. Because employees today are frequently interrupted and have only a small percentage of the workweek to dedicate to training, organizations are leaving traditional classroom and in-person training by the wayside in favor of online training that meets the needs of the modern learner. There are a lot of moving parts that make up a successful online training program. A complete training solution can help you streamline administrative training tasks, while also engaging employees and driving business results. But what does a complete training solution look like? You need quality content, an easy-to-use learning management system, and a strategic partner who can help you maximize your training program. This eBook will help you learn how to evaluate all three and find an online learning solution that keeps your organization competitive. You'll also learn: -How investing in a complete learning solution improves business results -How to choose the right training partner for your organization -What a quality content library should look like -How a strategic partner helps you get maximum ROI for your training program

The world we live and work in isn’t slowing down. Today's challenge for organizations: change how you do what you do at a faster rate than ever before. That means leaders must foster both organizational innovation, and the ability to change and act on the new ideas and opportunities. Innovation is one of the most important factors for an organization’s success and growth. Teams need to be able to implement and execute on new strategies and ideas, quickly and collaboratively. Download this free ebook to get actionable tips and practical advice on: How to identify in-house innovators Four key questions you need to ask What to do to accelerate your innovation journey Creating a company wide culture of innovation You’ll also get a bonus cheat sheet, with resources to kickstart your DIY innovation! How can your organization use human-centered design to get unstuck and take on any challenge? Download our ebook to find out.

Career Acrobatics 101: Why Flexibility is the New Path to Success Traditional career paths have long been on the decline, and that predictable, linear climb is not likely making a comeback any time soon. After all, 85% of the jobs that will exist in 2030 haven't even been invented yet!¹ While career paths may not be as straightforward as they once were, a tremendous opportunity has also presented itself - for those with the right mindset about career development. So how can HR and L&D leaders cultivate career acrobatic skills to ensure their employees are more versatile, flexible, and adaptable to workplace change? This guide, featuring insights from Julie Winkle Giulioni - co-author of the bestselling book "Help Them Grow or Watch Them Go: Career Conversations Organizations Need and Employees Want" - includes a 3-minute quiz your people can take to help them determine their career agility quotient. Employees can then use the results and actionable best practices outlined in the guide to help future-proof their careers, keep up with evolving business dynamics and successfully navigate the changing world of work. Download this guide to find out why career agility is the new competitive advantage - and how your people can become career acrobats to propel their career to new heights!