Company cultures that value and celebrate diverse perspectives not only support, engage and advance underrepresented groups, but also benefit by making better decisions and achieving broader innovation. We believe inclusion is a hallmark of strong leadership and should be a core skill for all leaders. Download our paper to learn: Why most diversity and inclusion programs fall short on their promises How to develop skills that foster an inclusive workplace with BetterUp coaching How BetterUp unlocks the potential of emerging leaders with career coaching to build leadership behaviors at scale

chapter 1 The Truth There seems to be some perverse human characteristic that likes to make easy things difficult. —Warren Buffett, most Successful Investor of the 20th Century THE STAKES ARE HIGH. You are the coach of a five-man basketball team battling against another team. But this isn’t just any game. It’s the Olympics and it’s all for the glory. You are leading the team who is gunning for Gold in the men’s basketball final. hundreds of thousands of sports fanatics—representing virtually every country in the world—hover above their colorful stadium seats shouting with all their might in the hopes of inspiring your team to victory. You are about to begin the fight of your life … battling for the title of "best in the world." As the ball is tossed in the air at center court, one of your star players grabs it and races down the wooden planks as fast as he can, gunning for the competitor’s net. Just imagine, three of your five starting players are standing at center court waving to their family and friends in the stands. Your final starting player is watching ESPN SportsCenter on a TV in the locker room as he sips lime green Gatorade and roots for the opposing team. Is it real? Absolutely! Leaders, this is your workforce today. Click below to download this book chapter.

Does your onboarding process create positive first impressions that set up new employees for success in their roles, or is it simply a list of items to check off and call it done?  This ebook will take you through seven aspects of the recruiting and onboarding process, teach you how to connect with your employees starting on the first day and discover where to automate the process so you can focus on making a new hire's experience personable and engaging.  Click below to download this eBook.

A New Look at Sales Onboarding Sales organizations onboard new employees differently now than they did just five years ago. This transition to modern learning practices reflects exciting new opportunities for today’s professionals in Sales Enablement and Training as well as Learning and Development to transform onboarding into an organizational capability that drives growth. We’ve helped over a hundred organizations build out successful modern onboarding programs and gained perspective on themes that consistently emerge among top performers. We’ll illustrate these throughout this guide while giving you tactical recommendations for driving better and faster onboarding today Click below to download this White paper.

How investing in human and creative skills drive your business forward In-demand skills are evolving more quickly than we can keep up. Baseline skills—such as communication, problem solving and creativity—already represent one in three skills requested in job descriptions, and by the year 2020, more than one third of core skillsets will be made up of skills not considered crucial to the job today. Use this resource as a starting point to develop innovative, creative and productive teams that push your business forward. Click below to download this White paper.

According to a study by Bersin by Deloitte, organizations with senior leaders who coach can effectively and frequently improve business results by 21% compared to those who never coach. This infographic will cover the seven skills needed to help managers and leaders improve their ability to coach their teams. Click below to download this Infographic.

Company experts are retiring at a record pace. Read this excerpt to learn some tips on how to best capture and share their knowledge.

The training industry is one that sees changes in methodology and technology constantly. Some organizations are quick to pick up on new trends and try them out, while others prefer to wait and see which ones survive the test of time and prove their value. In this BizLibrary ebook, we’ll look at some of the top trends that are continuing to prove important for workplace learning, along with those that have a lot of potential to impact the way we train through 2018 and beyond. Click below to download this eBook.

Map our your unique sales process in minutes. A well-designed sales process allows the replication of best practices, introduces a shared sales language, discipline, and minimizes risks for both buyer and seller. It's a powerful concept. But, where to begin? Download this interactive Excel tool to: 1. Define your ideal customer profile. 2. Identify which prospects to pursue (and which not to). 3. Capture knowledge and best practices from your team. 4. Outline qualifying criteria, milestones and steps that build value. 5. Sequence steps and milestones to ensure pipeline momentum. In short: plug in your information and get some inspiration from this tool - finish with a killer sales process to increase win-rates and deal sizes! Click below to download this tool.

FASCINATING INTERVIEWS BY KELLY LEONARD, EXECUTIVE DIRECTOR, INSIGHTS & APPLIED IMPROVISATION AT SECOND CITY WORKS There is a growing amount of evidence that shows how our own expertise can become a trap. We become accustomed to our success and patterns and this leaves us, sometimes, unprepared for change. There is also evidence that when you expose yourself to new thinking, new ideas and new perspectives, you are making yourself more change-ready. These interviews will give you some unique and unusual insights across a variety of fields and experiences. A mixture of academics, executives, artists and thought leaders whose combined wisdom will give you some practical information that you can parlay into your own working lives. Enjoy! - KELLY LEONARD, Executive Director, Insights & Applied Improvisation at Second City Works