White Papers & eBooks


WHAT IS A COACHING CULTURE? Culture shapes behaviors inside the organization and a coaching culture is one deliberately focused on growing and nurturing talent in order to deliver key results, strengthen leadership capacities, increase retention and deepen engagement. A culture that has cultivated a coaching approach to development often demonstrates some of the following characteristics: • Giving and receiving feedback in the service of being at one’s best • Focusing on opportunities to help members of one’s team grow • Operating in teams with clear goals and roles • Developing others when it matters most • Asking and empowering more than telling and fixing When coaching is embedded through all levels of an organization it becomes the predominant approach to working and leading together with a goal of building a best-in-class organization by building great leaders. Click below to download this White Paper.
From corporate boardrooms to office water coolers, it’s the hot topic for every organization looking to attract, develop and retain top talent: mentoring. But building an organizational culture of mentorship doesn’t just happen. Likewise, it can be overprescribed, stifling the inherently organic nature of relationship building. Click below to download this White Paper.
Put people first for better business results Sports teams and talent management have a lot in common. For both to be successful, you need to get to know the people and the skills they bring to the team, and where opportunities for improvement exist. In organizations, HR and L&D leaders are the coaches and the talent management strategy is the playbook they use to make decisions. The talent management strategy outlines how interconnected people programs work together to keep employees engaged and productive. Employees aren’t a number - they're the core of your business Progressive organizations know this and it's why they're looking for ways to align their business strategy with how they manage, train and develop their people. That's where a solid talent strategy can help. Comprehensive talent management strategies can include programs for recruiting, onboarding, learning and development, performance management, leadership development, succession planning and more. With a comprehensive talent strategy that's aligned to key business objectives, the talent management programs you implement act as the offensive line to bring in the right people at the right time. It also becomes your defensive line to ensure people stay engaged in their work and don’t leave the organization. In today's ever-changing workplace, organizations need to make it a priority to meet the needs of the people that keep their business going strong. The Talent Strategy Playbook outlines the steps you can take to build a comprehensive and effective talent management strategy. It also includes an editable template you can use as a framework for building your strategy. Download the playbook now to get started building a talent management strategy that aligns the needs of your people with the success of your business!  
The pervasive amount of harassment in the news today points toward the harsh truth that the common approach to compliance training has failed many victims. Effective compliance training depends on several factors — starting with workplace culture. This eBook is designed to address your concerns about compliance training and will show you what to focus on. Discover where your focus should be when developing corporate compliance training. Within this eBook, you’ll learn to: Evaluate your company culture to create an effective training strategy Utilize tools and strategies to change attitudes and behavior Learn when and how best to collaborate with an outside vendor for compliance training
Are you ready for the new era of learning technology provision?  Rapid change is forcing companies of all sizes and sectors to reinvent how they do business at an unprecedented pace.  Open technology coupled with open business collaboration is the sustainable, strategic response to an unpredictable future.  This ebook explores why the business world is changing and what organizations need to do to keep up.
How You Can Evaluate the Impact of Soft Skills Training? When you think about an ideal employee, what thoughts come to mind? You might initially think about the technical skills needed to do their jobs. For example, you'd want an English teacher to have a strong understanding of grammar and sentence structure. But hard skills aren't the only important skills employees should have. Someone who has excellent soft skills would be adept at critical thinking, communication skills, and teamwork. Soft skills aren't as easy to identify as hard skills, which makes it more difficult to evaluate their worth. They're often thought of as "extras" and are put on the back burner. Believe it or not, soft skills training affects more than just your workplace culture. It can give you a competitive edge and contribute to your bottom line. This ebook will help you understand how these skills can make the difference between high- and low-performing organizations. In this ebook, you'll learn: What soft skills look like in real life situations How improving soft skills can impact your business What metrics to look at when measuring the impact of soft skills training How to calculate the ROI of soft skills training Download now!
  High-quality coaching requires not only effort and collaboration between sales managers, reps, and sales enablement professionals, but also agreement on coaching effectiveness and best practices. Without agreement, it’s hard to make improvements and drive increased sales success. To find out how these stakeholders feel about coaching effectiveness, we surveyed nearly 300 sales reps, managers, and sales enablement professionals, asking them fundamental questions about their perceptions and preferences. While we found alignment in some areas, reps, managers, and sales enablement leaders differed in their opinions about coaching quality, coaching needs, and even the impact of coaching on results. Left unchecked, differences between key stakeholders on coaching quality and value can pose a significant risk to revenue goals, and even threaten the relationship between reps and managers. Click below to download and learn what the data showed, what it means, and how you can use this information to improve coaching efforts at your organization.
This preview chapter will allow you a peek into this guide to the iterative organization, the only kind of organization that can learn and adapt fast enough to keep up in today's world. For anyone running a team of managers, or advising someone who does, it describes the fundamental behaviors that create iteration, explains how to implement them, and includes videos and online assessment to get the process started. Iterate defines what management really is and helps readers create a fast, flexible, focused management team that does it well. Ed Muzio, award-winning author, CEO, and "one of the planet's clearest thinkers on management practice," provides a research-based blueprint for a management team that will take the next best step for the organization in any situation. This book enables senior leadership, front line and middle management, and human resource executives to equip their teams with both knowledge and practical skills so that they not only understand their own purpose but also perform that purpose well amidst ever-changing conditions. Iterate will help readers create measurable business results on any management team, of any size, in any industry where complex work and frequent change are the norm. Click below to download this preview.
What Are the Obligations of Managers? In a world that is rapidly approaching eight billion people, rarely do organizations around the world face the exact same challenge at the exact same time. Yet, that is exactly what’s happening when it comes to people being engaged in their work. Here are some telling statistics from Gallup: In France, an abysmal 6% of all employees are actively engaged. In the UK, that number nearly doubles to 11%. Here in the U.S., we boast above-average employee engagement levels with 15% of employees reporting that they are actively engaged. That means 85% of US workers are disengaged or actively disengaged in their work. Click below to download this Whitepaper.  
It’s a busy time to be a futurist. The pace of change in the workplace continues to accelerate. Expectations of people leaders to effectively move their organizations and teams forward have seismically shifted. And that is likely only to continue. Shelley Robbins, PhD, senior faculty chair of masters programs in business at Capella University, recently discussed this topic as part of a panel at the BetterUp Shift conference, which delved into the science of talent development in a world where people enablement will be the way of the future. The following are Robbins’ takeaways from the panel on how people leaders can prepare for the future of work.
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