Dr. Dawn Kaiser is the Program Director for the School of Business at American Intercontinental University. She has been working with adult learners since 1991 in both public and private sectors, in non-profit and proprietary, teaching in traditional and online classes. She wrote and taught her first online class in 2003, and has been involved in online teaching ever since. She has written white papers, and also wrote and edited an Introduction to Business text for Career Education Corporation. Dr. Kaiser has made many changes in her teaching style designed to reach the different learning styles of her students. She has been nominated educator of the year eight times in the past ten years, received the excellence in education award, and the Net Promoter Survey Award for exceptional student experiences.