Onboarding is a vital part of the employee orientation process. New hires need the right tools and information to become a productive member on their team and at the organization. However, for many, onboarding stops after Day 1. In this infographic, you’ll learn:  How to begin onboarding before an employee’s official start date  What should be done prior to arrival, on the first day, the first week, and the first month of employment  Why onboarding should continue for up to 6 months or more

Choosing a new Learning Management requires a lot of time and research to ensure you're making the right decision and purchasing a system that is a perfect fit for your particular business. This eBook was created to make the process a lot easier for you by sharing all the different features and elements you need to consider when buying a new LMS.

"If you build it, they will come," right? Unfortunately, this is rarely the case for training. Creating a successful program goes beyond selecting courses and implementing a learning management system. Success for your learning and development (L&D) team means high utilization of employee eLearning courses and strong learner engagement. Yet, engaging learners at your organization can be a daunting task, so we’ve gathered simple, cost-effective strategies from companies just like yours to share with you. Download this white paper to read more. 

Score Winning Results Using Games for Spaced Learning No matter how engaged your learners are during a training session, they tend to forget what they learned over time—a phenomenon known as the "forgetting curve." Leveraging training games, in short, repetitive sessions spaced out over time (often referred to as spaced learning) has been proven to work! Download this eBook to improve training recall and minimize a loss of knowledge.

Did you know that organizations with a high-impact learning culture have 37% higher employee productivity? Download your free guide, "Build a Learning Culture in 5 Steps," and learn how you can develop a learning culture within your organization.

Training programs can influence employees' attitudes toward the company. Professional online courses are a great opportunity for skill development. Thanks to the numerous innovative features of the learning platform, employees can make the most of their time and take great courses.   Instructors often struggle to deliver high-quality skill development programs. Not only are they easy to create using MATRIX, but the deployment of modules is also efficient. Also, employees like to participate in training programs because they are involved and include innovative features. What you will learn from this brochure: The most important skills in the workplace How trainers can promote skills development with MATRIX How MATRIX can boost employee retention rates

The Equal Pay Act of 1963. The 9-to-5 movement. Sheryl Sandberg’s Lean In. The battle for gender equality in the workplace has a long history and it’s one that’s still being fought in every industry and level of work, from C-suite offices and boardrooms to service centers and shop floors. Along the way, new terms have emerged as our collective understanding of gender dynamics has grown: the glass ceiling, the broken rung, impostor syndrome, pink-collar jobs. But what is the state of gender diversity and equality in the workplace in 2022? How much progress has been made in closing the gender pay gap and uplifting underrepresented groups? To answer this question, we’ll look at recent statistics and headline-making stories about women in the workplace, piecing together the overall picture of gender equality today and how to move forward. Before we dive into the data, and anecdata, it’s important to get some context on gender equality as a whole. Discrimination doesn’t start and stop at the office door, it affects every aspect of life, from the personal to the professional. And it begins much, much earlier than you may think.

Training can be a costly process but it’s an important part of employee engagement and retention. With any training plan, leadership will want to know how much the training is going to cost, the profitability of the training, as well as what the value of it is to the organization overall.   That’s why proving return on investment (ROI) is a vital step in any training strategy. ROI helps leaders better understand how the efforts of the organization are performing and what changes need to be made to get the desired results. In this ebook, you’ll learn: The training costs of compliance, onboarding, and upskilling/reskilling  How much it will cost an organization if they don’t train employees  How to calculate ROI for new managers, compliance, and onboarding plans

A recent Fortune/Deloitte survey found that 71% of CEOs are anticipating that this year’s biggest business disrupter will be a skills shortage - costing businesses trillions of dollars by the end of the decade.    Finding the right kind of training to address the skills gap is a huge challenge. The marketplace is awash with traditional programs intended to boost a standard array of skillsets. But many of these won’t complement the specific transformation you’re looking to make. Especially as L&D teams are increasingly challenged to align learning programs to their organization’s strategic business goals.  How you choose to train your teams has never been more important. Learn why work-based learning is superior to traditional training and 6 key reasons businesses are embracing it to future-proof their business.

Over 25 Thinking Tools to Help Learners Scale

Organizations must commit to continually evaluating the employee learning experience and how technology is either making or breaking that experience. Is it disrupting their workflow? Is it hindering productivity? Do learners actually enjoy and find value in the programs they use? Is it making them better at their jobs? Is the work and time spent using systems having a positive impact on the business goals? These are questions that must be asked, assessed and acted upon. Download this eBook to learn how it’s done.

In high-consequence industries, accidents can lead to loss of life, general disruptions, or risks to safety. Imagine the business impact if your organization were suddenly unable to meet compliance, service, or production commitments. That’s not a position you want to be in. Keep these six things in mind as you make your contingency plans

Are games and gamification part of your learning strategy? We hope so. Game-based learning has been proven to increase employee participation, training enjoyment and knowledge retention. Perhaps your strategy is not quite right and consequently, you’re not seeing the desired results. We get it. The Game Agency interviewed five instructional designers about what could go wrong with a gamification strategy: They shared the 10 most common mistakes you may be making and how to fix them.

We now understand that gamification is more than throwing points, badges, and leaderboards at a program. And we’ve also peeked into the full potential of gamification with hundreds of possible mechanics, not to mention all the dynamics and other considerations that go into successful gamification. So where do we start? What do we have to have to create quality gamified programs, and what are the things we can add in later? This eBook provides some of the fundamental questions to inspire creative gamification design. It includes questions to ask yourself before you begin the gamification process, as well as questions to ask yourself continually throughout the process. Keep in mind, these questions will not apply to every situation and should be taken in context to what you are gamifying. Also, constant monitoring of feedback and metrics will be required as you slowly make incremental improvements, add new game features, and utilize new game mechanics.

Organizations that have successful learning programs are  very often ones that start learning right away — during  the onboarding phase. Having a fully integrated onboarding process and fully  integrated technology allows organizations to treat onboarding  as part of a holistic process designed to show value to new  employees (or employees in new roles), which has an impact on  organizational culture, employee resilience and business metrics such as customer satisfaction and even revenue.   Explore these concepts further in OpenSesame's newest eBook, "Onboarding in 2022 - What Has Changed and What Remains Critically Important."

Your organization’s approach to Diversity, Equity, and Inclusion matters, and has for a long time. In recent months, contributing to an employee’s sense of Belonging is proving to be massively important. Belonging is one of the fastest growing influences on how your employees and prospective employees, customers, partners, and others view the organization. This plays an increasingly large role in their decision to pursue a role with the organization or to leave. This eBook provides guidance on how learning and development can and should play a role to influence how employees experience an organization’s DEI&B. This eBook makes a case for how and why learning and development can be an agent for shaping the culture of an organization. Learning can contribute to a sense of employee belonging by creating a culture of engagement, opportunity within the organization, and productivity. Ultimately, supporting employee belonging can make great strides toward employee retention. In this eBook, we focus on a few key issues around Belonging: Tying Belonging to Strategic Talent Outcomes A Belonging self-assessment guide Opportunity checklist for ways to improve Community building Creating space to respond to changes

According to a recent study by the Brandon Hall Group, most L&D leaders say their technology ecosystem is falling short - but why? Cultural changes including a remote/hybrid workplace, the new "metaverse," and the expectation of knowledge on-demand are forcing learning strategies to adapt. Innovations including virtual reality, augmented reality, microlearning, video-based practice, and machine learning are getting better results, so how do you prepare? If you haven’t already been asked already to implement these newer strategies, expect it. Get a jumpstart on building your next-generation learning technology ecosystem with this eBook.

For many companies, Learning & Development has taken center stage. In fact, 72% of executives agree that L&D has become a more strategic function in their organization. And among employees, 70% say they would leave their current company for one that invests in employee L&D. With heightened demand for Learning & Development opportunities, many companies are looking for ways to implement a simplified yet effective L&D strategy. Designed for HR professionals, this essential infographic outlines how to make your L&D strategy a seamless part of your organization, motivate your teams, and drive sustainable growth for your company.  It will help you:  Understand what’s valuable to both your employees and customers  Get to the L&D finish line as quickly as possible  Ensure what you are building results in something your employees and customers actually want

The "Great Resignation," "Turnover Tsunami" or the "Big Quit," whatever you choose to call it, the trend of job departures in the last few years has been unnerving for organizations. The workforce is taking stock of their careers and reevaluating their priorities. In 2020 alone, 40% of U.S. workers have changed jobs, managers, or roles. Employees are craving new opportunities for personal growth and learning to help them sharpen or build skills. If your people don’t believe those opportunities exist at your organization, they will look elsewhere. To stem the turnover tide, organizations must connect their people to more personalized learning, critical skills development, and give employees control over their career paths and opportunities for growth. Workers who can see what internal growth opportunities are available within the organization are more likely to stay, as they can chart and track their progress towards the career path they desire. Exposing your people to a wide variety of roles will help them gain a greater range of skills, be more collaborative across business areas and be more productive. And you’ll experience a massive increase in time-to-productivity as your "new" hires will already have most or all of their corporate onboarding done before even assuming the new role. Using your own people as a talent pool for filling job requisitions has a ton of great benefits. Use this checklist as a reference guide to ensure your organization has the tools it needs to plan, facilitate and execute a great internal talent mobility program.

It’s hard to find the perfect vendor in the oversaturated learning technology market (700+ LMS vendors alone). How do you know they’ll be the perfect fit without trying a demo? Who has the time to try hundreds of demos? What’s a Chief Learning Officer (CLO) to do? You need a cheat sheet. This guide will help you narrow down the musthave learning technology features to drive business growth. At the end of the day, you don’t need the perfect piece of learning technology, you need the right fit for your business. Unfortunately, learning technology traditionally focused on only one business segment—employee education. But today, companies use education to build their brands, foster communities, or generate revenue. That’s where traditional learning technologies fall short: they won’t deliver results for these new business models. There are three broad categories for education in the corporate learning space: Training companies and associations sell education programs to individuals or businesses to help them master professional skills, sometimes demonstrating mastery through a certification or credential. Extended enterprise is your network of learners who are not employees but require training on your products or services to be successful. This includes customers, channel partners, contractors, or franchisees. Employee education programs train the employees working for your business. This may include internally developed or off-the-shelf courses (or both). With this guide, you’ll be able to identify the non-negotiable features your business needs to be successful.

"The customer is always right." For a long time, this slogan was the shorthand for good customer service and relationships. And many businesses put it at the center of their strategy for growing a loyal base of happy, repeat customers. It is more important than ever to provide quality customer care in today's competitive market. More than half of all customers find they’ve gotten nothing from their customer service interactions. Consumers are more likely to take their business elsewhere if they don't receive the level of customer service they expect. The numbers are telling, as 40% of customers in 2020 stopped doing business with a company because of poor customer service. While offering a top-notch product or service may be enough to inspire an initial purchase, quality alone is not what keeps a customer buying from a brand for life. Brand loyalty is, and it’s at the core of quality customer relationships, which is in partnership with customer service. For the purpose of this article, we are combining customer service and customer relationships and calling it "Customer Care".

Why should you invest in online employee training? That’s the question on every leader’s mind. Well, 61% of adults in the U.S. seek career development opportunities when considering job opportunities, so it can help with hiring and retention. Also, 89% of employees want training available anywhere and anytime they need to do their job, so it’s what employees want. From upskilling to reskilling to building an attractive and engaging culture, training has the potential to be a catalyst for change for organizations. This ebook can provide HR & L&D professionals with:  More statistics in favor of investing in employee training  Tips on how to bring leadership into the fold and buy into the idea of training  Strategies to make sure your training program is successful and shows ROI

The workplace in 2022 is at a turning point. Employee burnout is at an all-time high; employees are switching jobs (and even careers); and employees are seeking work cultures that promote flexibility and well-being. As a result, business managers are trying to improve employee satisfaction among the people they manage through new initiatives that improve retention, like offering new workplace learning opportunities to employees. Qstream fielded a survey of 534 U.S. business managers across organizations in the financial services, technology, healthcare, manufacturing and life sciences industries in the United States to discover: How effective workplace learning programs are currently—and where more work must be done to make them effective and efficient How important workplace learning initiatives are to counter workforce burnout and attract and retain talent If organizations are effectively measuring the impact or effectiveness of their employee learning programs

Engaging learners is a difficult task for L&D professionals. In the corporate environment, developing a training program that everyone can participate in and follow to improve their skills is critical. Learn more about increasing learner engagement in online training courses by reading this brochure. What you will learn from this brochure: Understand the learner’s needs and skills Create personalized learning experiences Make content mobile-friendly Multi-source learning Collaborative knowledge and skill development Gamified learning