Disruptions do happen and when they do, we want workers to respond quickly. However, the speed of their responses depends on the availability of knowledge they can use and act on.

Why wait for whistleblowers? Why not be on alert for broken and things that do not work? Do you know what happened to the Deepwater Horizon explosion and oil spill?

There are rare and narrow expertise areas for which only a few people qualify. The go-to expertise knowledge is locked in the minds of these experts.

It can be very annoying for employees and customers when small bugs, fixes, errors and deficiencies in products and services or processes would require so much attention.

There is so much waiting time, standby time, time in lines and queues, call-back time, and on-hold time.

You’ve mastered marketing campaigns, but there’s more to email, events and digital marketing if you want to drive sales qualified leads. It’s time to elevate your marketing and sales approaches to convert those marketing qualified leads into the sales pipeline. 

When looking for a new Learning Management System, there are a multitude of questions that must be asked, starting with: What do I need my LMS to be able to do to allow us to reach our eLearning goals? However, one consideration that people often overlook is the type of technology that an LMS uses, which is important to consider when evaluating whether an LMS will be able to provide the type of functionality you’ll need to meet your goals.

A new, open-source framework for the creation of digital learning assets was recently announced. In this webinar, we’ll cover what it is, why it matters, and how it helps you prove the value of what you create.

Join Dr. Pooja Jaisingh, Senior Adobe Learning Evangelist, to learn about some nifty tips and tricks to create eLearning courses like a pro using Adobe Captivate 2017. Along with the tips, you’ll learn about some shortcuts and workarounds to make the eLearning creation workflow simple for you, yet more effective for your learners. During this webinar, you will also get an opportunity to share some of your own secrets with your fellow eLearning professionals. Register now for this collaborative and fun session, and start building your courses like a pro!

Seven analyst firms, the Association for Talent Development, and the Sales Enablement Society have all defined "sales enablement" - each slightly differently. In dozens of organizations, the sales enablement function is run differently, with a different focus, responsibilities, and initiatives.

The incredible pace of business today, combined with the accelerated speed of new technologies can create a dizzying need to upgrade and enhance systems in every aspect of global enterprise. It is ironic that training support technologies are often the last systems to become genuinely enterprise-ready. Join Adobe’s Dr. Allen Partridge for this insightful overview of the fundamental requirements needed to ensure that your learning technology and programs are compatible with twenty-first century business needs.

Why Your ROI Story Is Stronger Than You Think If you’re in charge of training a sales team, you know how hard it is to ensure they properly receive and retain training while in the field. But since organizations often treat sales training as an unavoidable cost of doing business, you may find it even harder to justify investing in technology that would improve your learning program. Sales, sales enablement, and sales training leaders often don’t realize how much investing in sales training technology contributes to a stronger ROI. That’s because most companies haven’t instituted best practices for identifying the business impact of better sales learning. Most limit their tracking to activity metrics like usage and adoption, or they capture anecdotes about how a recent training contributed to closing a specific deal. Quantifying the full return on your sales training investments helps you more effectively champion your initiatives and win more resources. That way, you can improve your team’s performance and create a virtuous cycle of continuous improvement. Here are four sources of ROI you’re already delivering that you should capture to demonstrate how sales training contributes to the bottom line of your organization. Click below to download this eBook.

Do you teach learners how to handle bad errors? Most training and learning programs teach perfect answers, procedures, methods, policies, information, etc. This is well and good. But do we teach people how to make the right actions, better decisions, more reliable choices, and handle catastrophic errors? Most of the time, we don’t. The severe impacts are shown in slow or no actions, failures in judgment, errors in decision making, impulsive actions and risky actions. All of these impacts the organizations financially.

As we turn the calendar into a new year, training leaders are looking for the next big things in learning and development to help them modernize their training toolkits. And while augmented and virtual reality, predictive analytics, and machine learning are exciting, buzz-worthy technologies, they’re not what most organizations will focus on in 2018.

As the tides of business change, preparing your salespeople for anything that comes their way takes more than just training - it takes readiness. For sales enablement, this involves all strategic activities designed to prepare sellers to have meaningful buyer interactions (from new hire onboarding to guidance through business transformations).

Valentine’s Day is just around the corner, and love is in the air! Well, at least it is for the learners at Polycom when it comes to their learning technology. So how did Polycom find lasting LMS love, when nearly half of companies today report their existing LMS no longer meet their needs?

Middle managers get pressure to manage up, down and across the organization, but how can you deliver the skills they need without adding to their troubles? Herrmann-Nehdi demonstrates easy-to-apply tools and strategies for helping your middle managers manage their own thinking more effectively and adapt, even in high-pressure situations.

eLearning developers for years have limited themselves by selecting a set of tools that has (mostly) resulted in boring, engaging learning experiences.   The comparison point that users make is not other learning experiences but other media. In order to compare favorably to other media, developers must learn the tools used by other digital professionals.  One of those tools is coding.

Change Happens - Be Ready for It! Change Management for Learning Professionals

In this webinar, Steve Denning and Seth Kahan will give an overview of the principles and practices thatrevolutionize the workplace and establish a radical management mindset.

Studies show incentive programs can significantly improve performance. But to maximize results, it’s important to understand the journey your participants will take from the time they first hear about the program to the day they receive their awards. 

Research indicates that images are vital for engaging, as well as informing, our audiences. Or a catchy tune can aid as a reminder tool. But in the rush to find the perfect image or music, the role of copyright and licensing may be overlooked.

With the fast faster fastest pace of life today, finding a shortcut can be a big help. And the Internet has opened a world of resources to help us in our personal and professional lives. But: searching…copying…pasting…sending… can cause you major problems—maybe even land you in court!  Content is OWNED by someone. They OWN the copyright to that content—and can control how it is used. This includes the exclusive rights to: copy/reproduce distribute create other works from that content display or perform the content publicly give permission to others to use the content in certain ways (often by granting a license for a fee) pursue those who use that content without permission. Most of us don’t pay attention to the Copyright Law, so we are setting ourselves up for expensive and time-consuming legal nightmares; we could be sued for using someone else’s content and images without their permission. Getting a letter in the mail from an attorney—who’s not our attorney—makes the heart pound! Or Maybe we discover that content we have created has been taken and used by someone else—without our permission. Then we have to pay an attorney to straighten that out. That could lead to Very costly and time-consuming litigation—and the death of a business. Click below to download this eBook.  

Walt Disney knew it and he had Mary Poppins sing it. A spoon full of sugar does help the medicine go down. He once proclaimed, "The normal gap between what is generally regarded as ‘entertainment’ and what is defined ‘educational’ represents an old and untenable viewpoint."  The entertainment Disney created were both informative and enjoyable—unlike many learning programs. When entertainment and learning are aligned Disney style, the results are magical; participants pay attention, they absorb information, and they change behavior.