Dr. Margaret Driscoll is a project manager for IBM Global Services, Global Process Services practice. She is author of Web-Based Training, and co-author with Saul Carliner of Advanced Web-based Training Strategies from Jossey-Bass. She is a featured speaker at national and international training events. Her work has appeared in the Training Magazine; Training and Development; Chief Learning Officer Magazine; and Michael Allen’s Online Learning 2009 Yearbook. Margaret has taught at UMass/Boston, Suffolk University, Teachers College Columbia University, NYC; and is a reviewer for InSITE papers.