The world has changed and the next industrial revolution has arrived.  According to the World Economic Forum, we have entered the 4th Industrial Revolution, in which technology has been and will continue to be embedded into society in ways that involve and require entirely new capabilities for people and machines. Technology has also destroyed the staying power of traditional companies, reducing their average lifespan by two thirds since 1950, and moving the majority of their assets from tangible products to intangible assets, comprised of people and intellectual property.  In short, this means that in this new digital age, skills have become the new currency, and data is the oil that fuels our transactions.

Our profession requires us to be practicing in alignment with what science tells us about learning and more.  What we don’t need is to be continually in the sway of myths, urban legends, and misconceptions about how our brains think, work, and learn.  

If sales managers, who have underperforming teams, should have teams with a minimum of 70% of their team hitting the goals, anything less is not acceptable. An overall goal does not dictate that a team's performance is improving. This webcast will teach three specific sales coaching strategies for underperforming teams.

West Marine believes that the soul of adventure is in the willingness to face challenges, even when the outcomes can't be guaranteed. When West Marine looked at its business performance data, senior leaders knew the company had to change so it could thrive in a new retail environment. The company made a business decision to create a culture that supports continuous learning, growth, and development - for every single person at all levels of the company. But how would the people navigate through these waters?

You’ve worked endless hours (including nights and weekends) prepping for this training session. You’ve set up the room (physical or virtual), welcomed participants and successfully started your session. Then it happens. The dreaded "problem children" start to emerge.  

Are you just getting started with Adobe Captivate? Looking for some solid foundations to build your eLearning content? Join Dr. Pooja Jaisingh for this fun and easy introduction to Adobe Captivate for first time eLearning developers. You'll get a simple introduction to the software - aimed at helping you get started making great eLearning content. Dr. Jaisingh will walk you through a simple eLearning project, and you'll have a chance to chat with her and other new eLearning creators, exploring similar projects.  

We're experiencing the biggest talent shortage since 2007, and businesses feel more pressure than ever to improve learning programs. It’s easy to feel overwhelmed by the idea of creating a more evolved learning program. It’s easier still to revert back to tried and true (and often tired) training content. But as someone who contributes to growing and retaining top talent, you can lean into this opportunity to inspire and champion innovation across your organization. In this eBook, we cover three steps to building a modern workforce through learning:   STEP 1: Increase access to essential, high-value skills for work and life  STEP 2: Focus on skills that inspire people and drive business forward STEP 3: Design reporting that captures tangible benefits of your learning programs Download today, it could change the way you think about developing your workforce.  Click below to download this eBook.

Training for performance outcomes needs to engage modern learners. To affect these changes, we need to look at the format and accessibility of learning material to tap into the "just in time, just for me" mindset. Learning events need to be relevant and intentional so learners can translate that material into their job performance. It can be a challenging balancing act for learning leaders.

Learning and development isn’t a once-in-a-while activity. It’s a business-critical priority for increasing performance, staying competitive and improving employee engagement. To deliver the personalized and continuous learning experience your employees expect, you need to make development planning more effective and enjoyable for your employees. But you also need to ensure learning and development drive individual, team and organizational performance. Use this handy template to identify appropriate learning activities based on your employees' needs and the learning outcomes you want them to achieve. Click below to download this job aid.

Learn to use variables, advanced actions, multi-state objects, and fluid box responsive design. In this course, you will learn how to... create a responsive design interface for your question slides in Adobe Captivate 2017 using fluid boxes setup variables to keep track of the selections made by the users of your eLearning course write advanced actions that will form the basis of the interaction for your users write conditional actions that will validate if your user has submitted the correct answers to your questions convert your questions to become scored final quiz questions

You may be familiar with IQ, which measures your cognitive intelligence.  But has anyone ask you about EQ or Emotional quotient? What is EQ? Emotional intelligence is your awareness regarding your actions and feeling, including how they affect the people around you. Successful sales professionals have a VERY HIGH EQ. They understand how to work with people and work within situations.

Today’s interconnected, fast-changing and unstable world demands a new kind of leadership. Instead of putting the entire weight of leadership on individual managers and their capabilities, we need to examine how the whole system is involved in making leadership happen.

Modern, enterprise B2B buyers have no tolerance for "Jedi mind tricks."  And as professional, consultative sellers, we shouldn’t want to foster an environment where we "overcome" our buyers’ "objections." Could anything be less consultative and more combative?

The main purpose of Microlearning is to help workers fix, solve and improve work issues. One way to do this is to help provide smaller or chunked content. However, this unique strength of Microlearning presents a problem. It is hard to collect and report data of Microlearning impacts. Therefore, it is hard to justify the investments.

Are all of your employees able to take time away from work for classroom training sessions? Do you have an unlimited travel budget to allow them to attend training? Are they fully engaged and meeting your learning objectives?

DO YOU WANT TO DEVELOP A BEST-IN-CLASS SALES FORCE? Frontline sales management is one of the most challenging jobs in business today. There's constant chaos that distracts managers from the important work of being a sales coach.  In this ebook, we provide simple yet highly-effective methods for getting the most out of your sales talent. At the end, you’ll have what you need to follow a proven-effective path to develop sales coaching excellence, and as a result, develop a best-in-class sales force. Click below to download this ebook.

For any organization to have a successful training program, it is critical to align business goals and strategic initiatives. Hear from BizLibrary experts on how to effectively align goals, track progress, and measure results.

Join us for this in-depth look at what tools, design and technologies we should be focused on in learning today and what’s just around the corner. We’ll dissect what technology will be enhancing learning and what we need to get excited about and start planning how to integrate into our solutions. What can we learn from the buzz and new tools appearing in the consumer and corporate environments and how can we take advantage of them to help our users learn.  

Training, the key to development, engagement, retention, and productivity and compliance. Developing employees’ abilities and knowledge on everything from compliance and job-related skills to leadership and communication is critical. But how valuable is training? We recently found out!

If it is true that many organizations spend $10 - $12 thousand on hiring individuals and only $2 thousand per year on sales training, that means that what organizations do spend on sales training needs to count. Making sales training and enablement count requires program design that aligns with the needs of the business. 

When it comes to enabling on-demand learning, search is absolutely critical. After all, if a resource can’t be found, no one will be able to benefit from it.

Various organizations utilizing eLearning are developing Serious Games to increase both engagement and interest during employee training programs. This is due to game mechanics being an effective way to teach today’s learners, resulting in higher motivation and desire to complete training. However, many people face challenges in the development process, unsure of exactly what is needed for planning and implementation. Fortunately, this does not have to be the case.  

The Disney philosophy doesn’t start with customers. It starts with "castomers™". The formula is simple. A great castomer™ experience leads to a great customer experience.  Castomer™ care involves four elements summarized in the acronym TEAM.

10 Big Impact Areas for Microlearning - PDF