Discover how to build learner-centered experiences using Adobe Captivate’s powerful adaptive learning features. In this session, you’ll learn how to create responsive interactions that adjust to user input, knowledge level, and behaviour. We’ll walk through real-world use cases using variables, conditional actions, and branching to craft seamless, personalized learning paths.

The era of incremental change in learning & development (L&D) is over. Artificial intelligence (AI) isn’t just a tool; it’s the fundamental shift that will redefine how we learn, how we teach, and ultimately, how businesses thrive or falter. During the past year, L&D leaders have learned how to leverage the power of AI to enhance their own productivity and effectiveness, adding value by automating some tasks and streamlining others. In this white paper, Training magazine’s Training Hall of Fame members evaluate the future of AI within the context of L&D to determine how the continuing deployment and evolution of AI may affect L&D programs, capabilities, and learners. They explore evolving applications, AI-empowered tools, challenges, managing change, reskilling for tomorrow, new skills needed inside L&D, measuring AI utilization’s effectiveness and ROI, and L&D’s aspirations to unlock the full potential of AI. Ultimately, it will come down to training employees to not just use AI but rather collaborate with it, hopefully leading to a new era of productivity and potential. About the Training Hall of Fame  Created in 2008, the Training Hall of Fame comprises organizations that attained a spot in the Top 10 of Training magazine’s Training MVP Awards (formerly Training APEX Awards) for four consecutive years. The Training MVP Awards recognize outstanding employer-sponsored workforce training and development. Training Hall of Fame companies are:  •    Birmingham Water Works Board •    BNSF Railway •    Booz Allen Hamilton  •    Dollar General Corporation •    KLA Corporation •    KPMG LLP •    Leading Real Estate Companies of the World  •    McCarthy Building Companies, Inc.  •    Medical Solutions •    Nationwide •    Paychex, Inc. •    PwC •    Rosendin •    Sonic Automotive •    State Compensation Insurance Fund •    The Haskell Company •    Verizon 

You’ve heard the quote, "Nothing happens until somebody sells something." Salespeople are the lifeblood of any B2B company. They are the Olympians of the corporate world, the astronauts of business. And like other elite athletes, dancers, and musicians, not everyone can do what they do.  

Are you looking for new Articulate Rise blocks that can create more engaging experiences? This session is specifically tailored for instructional designers, eLearning developers, and training professionals who want to enhance their course creation in Articulate Rise using a Chrome Plugin called Mighty.  

As facilitators, we have the incredible opportunity to create learning experiences that spark curiosity, cultivate connection, and promote change in our learners. However, in order for this to happen, learners need to do more than simply listen to us speak- they need to have active learning opportunities.  

Last year, we started the conversation. This year, we’re taking it further. AI is no longer just a buzzword—it’s in our workflows, our tools, and our strategic roadmaps. But as L&D leaders, we need to be asking harder, deeper questions about how AI is truly shaping our field, our teams, and our future roles.

Training departments are continually challenged to serve more than just internal employees, especially when it comes to product training efforts. As your partners grow, so do investments in time and budget.   Establishing a plan for managing and distributing training content is essential to ensuring your products are properly understood, marketed, and sold. Creating a customer education program - also known as an extended enterprise approach - helps remove the friction of accessing training, ensures your external partners are well-informed, and can provide insights into how learners are using your content and course effectiveness.   In this eBook, you’ll discover:  How implementing a customer education program can increase brand awareness, adoption, and sales What are the technical considerations when you take your training to your partners The benefits of distributing your content externally What technologies can make the process easier How other organizations have successfully implemented a partner education program

Training departments are continually challenged to serve more than just internal employees, especially when it comes to product training efforts. As your partners grow, so do investments in time and budget.   Establishing a plan for managing and distributing training content is essential to ensuring your products are properly understood, marketed, and sold. Creating a customer education program - also known as an extended enterprise approach - helps remove the friction of accessing training, ensures your external partners are well-informed, and can provide insights into how learners are using your content and course effectiveness.  Some of the benefits of bringing your training to external audiences include:  Increases awareness of products/services  Improves customer relations and experience Meets compliance requirements Increases sales Reduces training costs Reduces customer support

The right enablement solution can elevate your revenue teams’ productivity and effectiveness. But the implementation of your new solution can be tricky and it’s difficult to know where to start. Our 10 Golden Rules for great enablement implementation will equip you with best practices, thoughtfully designed to help you plan ahead and create a clear roadmap for success. What you’ll learn: A framework to guide you through the preparation, rollout, and long-term success of your enablement solution Actionable steps to build a robust revenue ecosystem that empowers teams and fuels continuous growth Strategies to drive lasting engagement through ongoing training, support, and iterative improvement

What if the secret to a smarter, more agile, more loyal workforce… wasn’t AI, but A-B-Cs? That’s right—language learning isn’t just about translation anymore (and never really was). It’s one of the most powerful and wildly underused tools in the upskilling toolbox.

Too much training ends with knowledge, not behavior change. But real skill development happens when people take action, receive feedback, and reflect on what they’d do differently—that’s how they move from knowing to doing.  

Imagine a training session where the instructor stands in front of a group of employees, clicking through an endless stream of slides reading bullet point after bullet point. Some learners nod along politely while dreaming of being somewhere else (anywhere else); others glance at their phones; and a few silently question their life choices. Despite the importance of the content to the organization, the instruction falls flat. The inactive learners are bored and disinterested and, worst of all, they aren’t learning anything. Unfortunately, we’ve all been there. Now imagine a learning session where participants are immediately placed into a simulated customer negotiation. They don’t have time to think. They must immediately collaborate, make decisions, navigate consequences, and adjust strategies on the fly. Engagement soars. Learners are energized. They’re applying their knowledge, discovering their gaps, and in real-time accessing their current skill set and knowledge. Malcom Knowles, an American adult educator famous for the theory of andragogy, has suggested that adult learners are motivated to learn when they recognize a need or gap in their knowledge, skills, or abilities. In other words, adult learners learn best when they know they don’t know something. Our goals as designers of instruction is first to help the adult learners realize they have a gap that needs to be filled and then to help them fill in those gaps be they knowledge, skills, or abilities. 

Who deserves the chance to get better at their jobs? Who deserves the chance to access the latest information in their field? Most people would answer, "everyone." E-learning can be a great way to reach more people with your professional development offerings. But without purposeful planning, the technology could be a barrier to learners with disabilities.  

Introducing Making SEAMless Sales - the last frontier of sales improvement, benefiting all customer-facing roles by having a unified focus on client success, therefore increasing win rate, margins, deal sizes, revenues, and client satisfaction. Are you in a presales role struggling to work better with your sales counterpart? Are you in a sales role and wish there was a more productive way to work with the other sales roles and with presales? Are you on an account or opportunity team and find it challenging to work together more efficiently and effectively? Are you a sales manager and feel presales and sales individual contributors need to work together optimally as a team? Are you in sales enablement trying to make this all work? This book provides proven insights, methods, and tools, expanding on and refocusing the traditional disciplines of presales and sales, and explores how to work together better as a seamless team at the account and opportunity level. We'll explore and address: The challenges of traditional sales and presales roles. The importance of focusing on the buying process while still executing our sales process. The overarching need for Solution Enablement and Account Management. Why and how buyers buy, and what is needed to persuade them. How working together as a team benefits everyone.

Measuring and evaluating your important programs and projects is crucial to understanding their impact, improving performance, and maximizing return on investment (ROI). ROI Certification® equips professionals with the skills to assess effectiveness, justify budgets, and drive data-informed decisions for sustainable success.  

Did you know that a Gartner survey revealed 72% of sales professionals feel overwhelmed by the sheer number of skills required for their job? This overwhelm leads to a 45% lower likelihood of hitting sales quotas, directly impacting commercial success.  

Ready to dip your first toe--or just get a refresher--in the world of artificial intelligence? In this engaging, hands-on session, you'll get a fun and interactive introduction to AI fundamentals—from understanding how large language models tokenize and process language, to exploring differences between traditional and deep machine learning. Through keyword exercises, mini-games, and thought-provoking prompts, you'll gain the confidence to identify real business challenges and discover where AI can truly make an impact in your organization.  

Big businesses are investing billions in Generative AI technology. But so far, only a fraction of those investments are yielding the expected ROI, and lack of Gen AI expertise is one of the biggest challenges. This research report uncovers what it takes to build AI expertise—and how the most confident, fluent people are learning differently (and what they need from their organizations).

Artificial intelligence has revolutionized industries worldwide, including Learning & Development. The rapid evolution of AI technologies has created a complex landscape of terminology that is often misunderstood or used interchangeably. For L&D professionals, understanding AI is essential for making strategic decisions about technology integration, vendor selection, and training program development. While AI has long powered familiar tools like spam filters and recommendation engines, recent breakthroughs in Large Language Models (LLMs) have dramatically expanded both AI's capabilities and accessibility. This guide offers L&D professionals a clear understanding of various AI models, their practical applications, and their significance in corporate training and education.

Learning a new language takes time and effort, but millions of adults successfully learn new languages on a regular basis, especially when their employers offer structured language training programs. These programs provide an organized framework that leads to better and faster language acquisition than independent study alone. To create an effective language training program, it’s important to understand the science behind adult learning, including how the adult brain functions. This ebook highlights the key principles of how adults acquire new languages and presents actionable steps for language training program administrators to ensure employees receive the support they need. Whether you are considering starting a language training program or looking to improve an existing one, this guide will help you build an effective language training framework.

Ready to supercharge your Canva workflow and explore what’s really possible with the latest features? In this fast-paced, hands-on session, you’ll discover powerful new AI tools, interactive design elements, and creative workflows that will save you time and spark fresh inspiration.  

Are you ready to unwrap some of the best-kept secrets in live online learning with virtual training pioneer Kassy LaBorie? Join us for a session that’s sure to be a game-changer for your online presentations. In the spirit of Oprah’s Favorite Things, we’re showcasing a list of top-notch technological tools that every virtual trainer and presenter will want to add to their toolkit.  

While artificial intelligence (AI) has had a starring role in overall learning and development (L&D) lately, it has been more of a cameo for leadership development. But that role has started to evolve over the last year, according to the 9th Annual Leadership Development Survey conducted in partnership between Training magazine and Wilson Learning Worldwide Inc.  

In a world where artificial intelligence is transforming the way we work, lead, and connect, one truth remains: technology a remarkable tool, but it’s human connection that fuels creativity and innovation.