Today’s business climate presents challenges both new and old. The world of business has truly turned to operating globally around the clock. The velocity of technical innovation is increasing, and businesses struggle to keep up. In this environment, it has become more important for businesses to keep pace with the needs of the customer and be ready to deliver to meet ever-changing requirements. Download this White paper to learn how customer education can help achieve these goals.

In the business world, data analytics is the new superpower that can be wielded to achieve impressive results. It allows companies to do things that were never possible before, like predict customer satisfaction, analyze competitor information and identify fraud. For these reasons it is predicted that by 2023 over 33% of large organizations will utilize data analysts to unlock business intelligence, including decision modeling. 

In 2021, a staggering 47.4 million American workers voluntarily quit their job.  In an effort to stem the losses, employers have responded by throwing money and enhanced benefits at people.  However, according to latest research from McKinsey, there is a significant disconnect between how management and employees view our new world of work.

Training materials with a voiceover element are versatile, engaging, and effective, but creating them is time consuming, expensive, and disruptive. How do you find voice talent? What if they’re busy when you need that urgent update? What’s the best way to create 10 versions of similar material?

Compliance is increasingly defining the public persona of an organization. As organizations become more environment centric, dynamic, hybrid, geographically diverse - compliance risks come up in multiple areas starting from ESG, Cybersecurity, Data Protection to taxation. This creates a whole new dimension for how compliance training is managed in organizations.  

Who deserves the chance to get better at their jobs? Who deserves the chance to access the latest information in their field? Most people would answer, "everyone."

The Great Resignation is real! Nearly 70% of organizations expect employee turnover to increase over the next 12 months, with only 1% expecting it to decrease. This is despite widespread support for a hybrid work model wherein some employees work on-site and others, remotely. Focusing on upskilling and reskilling the workforce helps address this challenge. By linking skills to business outcomes, it is no longer just Learning & Development pushing for learning programs. These links will drive leadership buy-in that gets the concept of skills pushed throughout the company to support business goals. Explore these concepts further in our newest eBook, "Reskilling and Upskilling to Stop The Great Resignation"

"If everything was perfect, you would never learn and you would never grow." - Beyonce Knowles Launching a new digital learning program can be a daunting process, especially when your learners are studying for important entrance, licensing, or certification tests. You want to help them take their careers to the next level, but maybe you feel like you don’t have enough content. Perhaps you feel intimidated or overwhelmed by the thought of implementing a new piece of technology. Or maybe you don’t have the resources you think you need to launch. Whatever the reason may be, there’s one thing we urge you to keep in mind: starting before you’re ready is better than never starting at all.  

How do you instantly connect learners to lessons? The fastest way is to use stories in your delivery. The challenge is how to quickly find them and how to make sure they are appealing to the learners. The 5 easy-to-use stories are good methods and tips to generate these short and succinct narratives quickly and make them stick in the learner's mind. They add depth to your learners’ understanding of the ideas.

Would people attend your trainings if they had to pay for them out of their own pockets? For most trainers, the answer is no - but that's about to change. In this session you'll learn to combine key principles from the fields of marketing and instructional design to create training programs so good that, if your participants had to pay to attend, they would happily do so. This will be accomplished by taking a "both, and" approach to the dichotomies of traditional vs. online training.

From intake to learning solution delivery and analysis, there are many aspects of the learning operations process you can improve to use your time better and deliver stronger training.   But where should you start? And what will the impact of your efforts be? An L&D (learning and development) audit can reveal the answers when done effectively. You’ll get the following in this toolkit from Cognota (formerly Synapse): A guide about the most impactful aspects of L&D to audit Best practices for making your audit a success An audit planner and progress tracker Templates for final reports, to share your findings

Are you using Miro to replace some of the participant-centered activities you did F2F? The Bob Pike Group is all about working the wall, flip charts, games, survey, storyboard, mindmaps and displaying our work for the class to see (and keep!). With Miro, we’ve been able to bring that functionality and more to our virtual programs, and so can you!

Who deserves the chance to get better at their jobs? Who deserves the chance to access the latest information in their field? Most people would answer, "everyone."

Have you ever asked a question in a virtual event, only for it to be met with silence? There are multiple reasons why attendees may not respond. In this interactive session with virtual training expert Cindy Huggett, we will explore each reason and learn how to overcome each one.

I know the feeling! I had to deliver a webinar to 100 people. At best I delivered a "dump truck" of content. But learning? I wondered. Deep inside me, I felt like it was 100 moments of failure. I should be locked up in a "trainer’s jail" if there was one. I am guilty. 

Being able to present online requires tracking a lot of moving parts. Presenters not only need to monitor what they're saying and any visuals they may be presenting, but they also need to keep an eye out for questions, all while making an engaging experience for attendees. Did you know that some ways of asking questions of attendees make all of that harder? It's true, and it's what a lot of presenters do by accident.

Did you know that 70% of American adults play video games?  Why? Because they provide a fun, risk-free outlet for collaboration and friendly competition. That’s why more IDs are increasingly using game-based strategies to make their training more effective. 

Training has never been the issue or the problem; Whereas, the challenge is always lied within the reinforcement of training. During this webinar specific techniques will be taught and how to build training reinforcement strategies that leverage the value of what the industry is already done well and that's training delivery.

Women are leaving organizations at alarming levels, there are several reasons for the departure one of which is the lack of inclusion.  They are rethinking going back to an environment in which wasn’t meeting their needs.  

Two years of global pandemic have accelerated the move to virtual learning. With the emergence of unpredictable variants, remote workers will continue to work from home for the foreseeable future. The hybrid workplace has become the norm for many organizations.

Content design strategies have continued to evolve over the past decade — now it’s time to truly revolutionize how we think about content design.

Assessment is an important component of eLearning courses. It helps in gauging learning retention and identifying knowledge and skill gaps.

Hiring is harder than ever, which means so is engagement, and so is retention. With every hire hard-won, and every departure extra painful, one can’t help but want to create a work environment that keeps people as engaged as possible for as long as possible.  And while you can accomplish that to some extent through initiatives and projects, you can only make wholesale, system-wide, permanent improvements like that by working on the culture.

Did you know that VR is getting better results than traditional eLearning for several organizations? From higher retention to improved muscle memory, there are dozens of reasons to embrace VR and there are ways to make it easy! If you are ready to give it a try but unsure how to get started, this eBook guides you through key elements to get your immersive learning project up and running. Highlights include: Where to find inspiration and a strategy for your next project How to get management on board with it How to film and photograph scenes effectively  Lessons learned, mistakes to avoid, common myths, best practices, and MORE!