All Resources
Building Coachable and Approachable Employees for Training Success
The world of training is changing. The days of all day workshops and seminars are quickly behind us. Employees need to be developed but there is little time allowed for the old traditional ways. This is where the world is changing and NOW has never been a better time for trainers to build their Value!
This webinar will teach specific ways to develop employees into willing learners that accelerate the training and coaching process.
Finding Balance in Blended Learning: Making the Move to Interactive Online Training
In-person training is reliable, personal and interactive. Online training is scalable, cost-effective and empowers people to learn at their own pace, on their own time. With today's agile workforce, blended learning offers the best of both worlds.
The Future of Learning
When you think about it, what isn't changing? Industries, organizations, jobs, work, and even peoples' expectations are shifting. So it's only to be expected that learning will also adapt to meet the needs of all the change around us.
Are Your Trainers Great Facilitators? Creating the Dynamic Experience with Facilitative Training Skills
Even experienced trainers at one time or another find themselves standing before groups whose dynamics are all over the board. Wouldn’t it be great to have the tools to regain control of the room every time? Everyone has an opinion, varying learning styles must be taken into account, and you’ve got to delineate difficult questions being thrown at you at warp speed. How do trainers handle these challenges in an effective, enthusiastic manner?
Learn How to Avoid "Crisis of Emptiness" in eLearning
Part of eLearning’s challenge is how to recapture the lost warmth and interpersonal relationship many of us experience in face-to-face interactions.
We perceive a crisis in emptiness. Page turning, clicking through pages and yawning are symptoms of a lack of commitment on the part of learners.
The common complaint from eLearners is that intimacy and empathy, helpfulness and support are absent. This creates a disconcerting experience that leads to delays and resistance to a successful implementation of eLearning projects.
Stop the Snoring! Compliance Training thats Engaging and Inspiring
Many of us are required to develop and deliver compliance courses. But there is a lot of pessimism from learners. Do we want them to learn or do we want them to just check boxes for the auditors?
This webinar will illustrate how to design compliance courses to help learners appreciate the positive impacts compliance can bring to their work and lives.
The DIY Career
The most important benefit Millennials say they want from a new company is an opportunity for advancement and career development. Yet companies are very clearly saying that employees are responsible for their own development. Essentially, every employee has a DIY career. What can we do to enable careers in organizations and meet the expectations of our newest employees? We'll interactively discuss the key capabilities every employee should develop and share ideas on how Millennials can approach a DIY career.

Owning the Customer Experience: Research Reveals Key Skills for Customer-Contact Associates
Apple, Starbucks and many others have proved beyond doubt that the right customer experience can trump even price in a highly competitive market. But how do you prepare customer-contact associates to deliver the experience that your savvy customers expect?
Coaching is Exploding Training Careers!
Coaching is that tool that really helps training professionals integrate into the mainstream of the organization’s business imperatives. There has never been a better time to adopt coaching as more and more research and case studies illustrate the impact training professionals can have with the use of coaching.
Get Siri-Us - How Voice Enablement Technologies Can Improve Productivity
Thanks to the popularity of Siri on the iPhone, voice enablement applications are exploding. In this program, Nancy Munro will provide several examples of how organizations can utilize voice enablement for performance support, training, data collection and more. Many of these applications can be created without a deep level of technical expertise.
What Can MOOCs Mean for the Corporate World?
MOOCs are the talk of the town in the higher education space, but what can they mean for corporate training?

Before Happiness
What Comes Before Happiness? This was the essential question that the data posed to happiness researcher Shawn Achor. While recent advances in neurobiology and scientific methods have clearly demonstrated a link between happiness and success; the question they had NOT answered was: "Why do some people move toward a more positive state quicker and more easily than others?"
How to be a Master Story-Learning Designer and Move Learners
How do you deliver training and successfully compete with all the noise, chatter and information overload that is going on? How do you persuade learners to pay attention to your content and ideas when they are busy and have no time?
Mobilizing for Mobile: The Challenges and Opportunities Learning Decision Makers Need to Know
Most smart phone users check their phones a whopping 150 times a day, and tablet shipments surpassed desktop PCs and notebooks in fourth quarter 2012, according to The Meeker report. Clearly, mobile devices have become an integral part of people’s lives—and many of them now want the option of getting their workplace training on these mobile devices. But it’s not as easy as it sounds.
How Big Data is Transforming Learning and Talent Development
This presentation will define ‘Big Data’ and its impact on organizational decision-making. It will then focus on defining talent development processes that house big data and identifying data sources and classification of metrics to transform data into wisdom through timely, credible, predictive analytics.
Show Your Work: The Payoffs of Working and Learning Out Loud
When you ask, "What does learning look like?" no one answers, "Someone talking in front of a room." We learn by doing, and by telling what we're doing, and by watching others do things, and by showing others how we did something. Narrating work can solve so many problems for organizations, from capturing tacit knowledge, to easing transitions when workers depart, to further enabling informal and social learning. What does it look like, and how can Training & Development (T&D) help it happen?
The Benefits of Virtual Onboarding
Effective onboarding is critical to ensuring that new-hires are quickly acclimated to your company culture, trained and ready for success. Today’s onboarding programs, however, face new and difficult challenges posed by a geographically dispersed, multigenerational workforce.
DECLARE: Online Instructional Design for Everyone
The DECLARE methodology of instructional design was developed with both the program and course in mind. DECLARE is a set of practical recommendations and content reminders used when creating training programs and courses.
Mobile Learning in Real Life: mLearning Case Studies
Mobile learning is exciting to talk about and the potential seems unlimited but ambitious visioncasting can only take you so far. Are there examples out there of mLearning being used successfully in real life? This webinar will take a look at several mobile learning case studies and evaluate the initiatives on all levels from concept to completion.
E-Learning Crusades
In this interactive webinar, Lou will share the highlights of her ½ day ‘bring-your-own-workshop’ session scheduled for Chicago on the afternoon of 9/19/13. There really isn’t any need to pick between SAM and ADDIE! The methodology you use is USELESS if you don’t know WHY the business is doing your project.
PowerPoint as a Graphics Editor: Simplified Visual Design for Elearning
The Visual Cortex is the area of the brain we use to process visual information. We can communicate an action or perceived affordance on a computer screen by applying simple visual techniques. The term, "less is more" is the key by allowing learners to use their imagination and experiences to complete the image or graphic and in turn results in higher retention. As instructional designers we want our designs to be visually appealing and relevant.
Sell-by-date: Are You and Your L & D Skills Destined for Obsolescence?
Although we don't have a sell-by date stamped on our foreheads, according to a 27-country survey, obsolescence is the number one concern employees share around the world. Will my skills and abilities remain fresh in order to sell my wares in the marketplace of jobs? Or will I pass my sell-by-date and become obsolete, facing underemployment or unemployment? There is reason to worry.
3 Keys to Getting Employee Engagement Right
It's estimated that unengaged workers cost the US $350 billion/year and that US businesses lose $11 billion annually as a result of employee turnover. Clearly engagement is a key priority for all organizations - so why is it so low? And more importantly, what can be done-quickly-to get it right?
Secrets to Training Success: 4 Reasons Jiffy Lube Is #1 on Training's Top 125 in 2014
Training Magazine’s Training Top 125 Award winners are the organizations with the most successful learning and development programs in the world. These organizations tie training to corporate strategic goals and have the business results to show for it. Indeed, as a result of its training efforts, Jiffy Lube has experienced eight consecutive years of increased average revenue per customer and improved customer service scores. The company’s aligned and focused approach to training has increased store certification, reduced turnover, and resulted in high approval ratings by franchisees.