Many studies show the more direct we are in our approach to learning, the greater the depth and length of retention. More specifically, the clearer we make our learning, the easier it becomes for someone to remember. So, the clear path to learning is making it simple. And making it simple means breaking it down into small parts. Click below to download this white paper.

Adobe Captivate 2017 is power-packed with a brand-new, easy-to-use workflow for creating responsive eLearning courses. This new workflow will allow you to easily create responsive projects, using fluid boxes instead of breakpoints, which makes it possible for you to design content for a single screen, and it works right on any device — any size or orientation. This white paper takes a step-by-step approach through a workflow to create a responsive project using Fluid Boxes. Click below to download this white paper.

DO YOU WANT TO DEVELOP A BEST-IN-CLASS SALES FORCE? Frontline sales management is one of the most challenging jobs in business today. There's constant chaos that distracts managers from the important work of being a sales coach.  In this ebook, we provide simple yet highly-effective methods for getting the most out of your sales talent. At the end, you’ll have what you need to follow a proven-effective path to develop sales coaching excellence, and as a result, develop a best-in-class sales force. Click below to download this ebook.

Learning and development isn’t a once-in-a-while activity. It’s a business-critical priority for increasing performance, staying competitive and improving employee engagement. To deliver the personalized and continuous learning experience your employees expect, you need to make development planning more effective and enjoyable for your employees. But you also need to ensure learning and development drive individual, team and organizational performance. Use this handy template to identify appropriate learning activities based on your employees' needs and the learning outcomes you want them to achieve. Click below to download this job aid.

Congratulations on your new position! Being a manager is an exciting, rewarding, and challenging experience. While you're excited about your new role, you're also probably nervous.  It's normal to be nervous. After all, you have a lot on your plate as a manager. On top of your own work, you might also be responsible for providing feedback, delegating tasks, managing former co-workers or friends, cultivating employee engagement, and motivating employees.  Relationship management is the primary focus of your new role. Developing your emotional intelligence and working on skills like empathy, organizational awareness, emotional self-control, leadership, and strategic thinking are crucial to becoming a successful manager. Many of these responsibilities might be new for you. So how should you get ready for this position? Cultivating the right mindset is a great place to start. You can also think through possible challenging scenarios and put some solutions down on paper. The New Manager Playbook is full of actionable advice like this to help you start thinking like a manager.  In this eBook, you'll find:  How to cultivate the right mindset for your new position Essential skills of a successful manager  The most common challenges new managers face and how to overcome them Strategies to combat doubts or concerns about yourself Prompts to help find solutions in challenging situations

We're experiencing the biggest talent shortage since 2007, and businesses feel more pressure than ever to improve learning programs. It’s easy to feel overwhelmed by the idea of creating a more evolved learning program. It’s easier still to revert back to tried and true (and often tired) training content. But as someone who contributes to growing and retaining top talent, you can lean into this opportunity to inspire and champion innovation across your organization. In this eBook, we cover three steps to building a modern workforce through learning:   STEP 1: Increase access to essential, high-value skills for work and life  STEP 2: Focus on skills that inspire people and drive business forward STEP 3: Design reporting that captures tangible benefits of your learning programs Download today, it could change the way you think about developing your workforce.  Click below to download this eBook.

Why involve your SMEs and leaders? In doing our work of implementing Microlearning, we often have to design creative ways to help our clients easily understand the process. One of the best approaches is to involve SMEs, stakeholders and leaders. Encourage them to visualize and brainstorm decision-making points. When they are involved, they provide valuable guidance and experience the process as well. They feel and visualize the ideas. The 23 models and post-it notes brainstorming makes the process both educational and well thought out. When team members meet to discuss plans, problems and solutions, they can refer to the 23 models as a possible source of solutions.  Click below to download this white paper.  

Here are 10 Big Impact Areas for Microlearning. Click below to download the white paper.

The first time I immersed myself in a video-based simulation, I felt like something was off, uneasy, or just plain awkward. For those musically inclined, it was like hearing a half cadence or a sequence of incomplete notes. To help instructional designers avoid half-cadence simulations, designers should follow this 12 key guidelines. Click below to download this guide. 

This ebook addresses how to approach the dramatic changes involved in moving to a digital workplace, using cloud-based applications and document management. As Millennials flow into the workplace with their technological savvy, we’re going to continue to experience the drive toward more virtual workplaces. This ebook covers issues around virtual leadership, digital communication practices, and how to resolve conflict often emerge in these disconnected settings. Click below to download this eBook.

If you ask your executives what your organization's most valuable asset is, their response will probably be "Our people, of course!". And yet, when an opportunity to invest in leading talent programs presents itself, that level of enthusiasm seems to suddenly disappear. Womp-womp. Many C-suites still see learning and development as cost burdens, even though improved talent management strategies have been shown to drive growth in revenue time and time again. This eBook will equip you with winning strategies to get the leadership buy-in you need and elevate the role of talent management in your organization. Click below to download the Making the Business Case for Talent Management eBook! It's everything you need to get executive buy-in and ongoing support for your proposed talent initiatives.

At a time when financial capital is cheap and readily available, but human capital isn’t, there’s an urgency to increase Employee Lifetime Value. But to do that, we have to understand the employee journey.  In this ebook you will learn:  The fundamental elements of the employee journey The building blocks of employee success How to diagnose disengagement How to detect emotional distancing How to architect intervention opportunities Click below to download this eBook.

Accessibility is becoming ever more important to organizations seeking to make all learning accessible and those who want to manage risk through compliance and even where 508 compliance isn't required, through best practices in instructional and training videos.   Click below to download this excellent resources, attend the webinar and watch for the companion piece in your InBox soon, "Beginner's Guide to Captions for Training Videos"

As technology continues to advance, video accessibility will become more and more important - both in terms of legal requirements and the needs of our world.  Captions have become much more ubiquitous with the growth of online video. Laws continue to close the accessibility gap by requiring captioning in more places where video is found, but people are also starting to appreciate the universal benefits of transcription and captioning.  As video continues to dominate the web and other public spaces, captioning will become less of an afterthought and more of a necessity in an increasingly accessible world. Download this Guide for an excellent introduction to captioning (vs subtitles) their importance to learners and even their role in risk management (see pages start on #24!).

Video is increasingly the tool by which businesses communicate and share valuable information. As organizations continue to find new value in video - creating online training videos, streaming live executive broadcasts, webcasting events, and offering on-demand presentations and product demos - the question of where to keep all this video has become critical. Often this question comes down to two hosting options - video sharing sites like custom YouTube channels, or "the corporate YouTube" video content management system. Each option has its pros and cons, which are discussed in this paper.   Click below to download this white paper.

Bringing Everything into View As today’s organizations stare down the challenges of ever-increasing compliance regulations, unpredictable turnover, and rapidly expanding cultural and learning style changes among employees, companies are looking for new ways to automate and scale their training efforts. More and more, they’re finding that help in video. Adaptable to both formal and informal learning needs, video overcomes today’s most common training challenges. It helps instructors increase training quality, speed and effectiveness — all while significantly lowering program costs. But of course, today’s learning and development professionals already understand the potential that technology can offer in the modern training environment. Their real challenge? Convincing their organizations to do more. In this paper, we help L&D practitioners tackle that challenge head-on, including: • 5 benefits that help convince your decision makers to use video in more ways • 14 ideas for supporting and scaling formal and informal learning with video • 1 technology — the video platform — that simplifies the use of video for L&D  Video training is no longer a novel idea. It’s the new normal. Make sure your organization isn’t missing out. Click below to download this White paper.

It’s common for venues to claim to be one-size-fits-all, but most are equipped for one type of event and ill-suited for others. So how do you find the ideal venue for your group’s needs? To help you navigate the labyrinth of offerings, the expert planning team at The National Conference Center has put together a comprehensive list of key factors any planner should consider when selecting a venue for a meeting, training or event. Click below to download this White paper.

As a training program manager, you likely spend a significant amount of time thinking about how to increase employee participation to ensure impact, value, and return on investment. Check out BizLibrary's "A Reason For Learning Every Season" resource to foster marketing & awareness for learning and development, so you can help your people take it upon themselves to learn something new and improve efficiency. Click below to download this White paper.

FASCINATING INTERVIEWS BY KELLY LEONARD, EXECUTIVE DIRECTOR, INSIGHTS & APPLIED IMPROVISATION AT SECOND CITY WORKS There is a growing amount of evidence that shows how our own expertise can become a trap. We become accustomed to our success and patterns and this leaves us, sometimes, unprepared for change. There is also evidence that when you expose yourself to new thinking, new ideas and new perspectives, you are making yourself more change-ready. These interviews will give you some unique and unusual insights across a variety of fields and experiences. A mixture of academics, executives, artists and thought leaders whose combined wisdom will give you some practical information that you can parlay into your own working lives. Enjoy! - KELLY LEONARD, Executive Director, Insights & Applied Improvisation at Second City Works

Map our your unique sales process in minutes. A well-designed sales process allows the replication of best practices, introduces a shared sales language, discipline, and minimizes risks for both buyer and seller. It's a powerful concept. But, where to begin? Download this interactive Excel tool to: 1. Define your ideal customer profile. 2. Identify which prospects to pursue (and which not to). 3. Capture knowledge and best practices from your team. 4. Outline qualifying criteria, milestones and steps that build value. 5. Sequence steps and milestones to ensure pipeline momentum. In short: plug in your information and get some inspiration from this tool - finish with a killer sales process to increase win-rates and deal sizes! Click below to download this tool.

Sales is in an effectiveness crisis, with 47% of sales professionals failing (according to CSO Insights studies). It's easy to blame outside factors. But the truth is, if we're going to turn sales performance around, we have to take a good, hard look at sales process.  To achieve consistent results, your sales team needs an actionable and measurable sales process consisting of your best practices. It needs to be repeatable and easy to follow. Download this white paper to: Learn why mapping out a formalized sales process is worth the effort. Get practical guidance on how to do it successfully. Learn how technology makes effective execution achievable for any sales organization. See inside an organization that increased their profit margin by 50% by better executing their sales strategy.

The training industry is one that sees changes in methodology and technology constantly. Some organizations are quick to pick up on new trends and try them out, while others prefer to wait and see which ones survive the test of time and prove their value. In this BizLibrary ebook, we’ll look at some of the top trends that are continuing to prove important for workplace learning, along with those that have a lot of potential to impact the way we train through 2018 and beyond. Click below to download this eBook.

Company experts are retiring at a record pace. Read this excerpt to learn some tips on how to best capture and share their knowledge.

According to a study by Bersin by Deloitte, organizations with senior leaders who coach can effectively and frequently improve business results by 21% compared to those who never coach. This infographic will cover the seven skills needed to help managers and leaders improve their ability to coach their teams. Click below to download this Infographic.