Performance Management Needs a Better ROI The verdict is in. Traditional performance management isn’t producing the results needed. "Despite years of research and practice, dissatisfaction with performance management is at an all-time high." "PUTTING PERFORMANCE BACK IN PERFORMANCE MANAGEMENT", SHRM-SIOP WHITEPAPER Then there’s the employee perspective. Research by Tiny Pulse found that 64% of employees surveyed wanted a supervisor check-in at least every two weeks, with 42% of millennials wanting feedback every week. It’s time to move beyond traditional performance management. Leading HR experts recommend getting started on a fresh look at performance management, emphasizing real-time, agile and a focus on results.

Coaching is NOT managing. This is often the biggest misconception we have with clients. They assume weekly staff meetings or one on one appointments with employees can be classified as coaching. WRONG! A true coach drives performance for individual employees as well as employee teams, while a manager is often content with sustaining the status quo. Coaching can be further described as the ability of the leader to inspire and motivate employees to improve knowledge, increase skill levels, and alter behavior to be more positive. In order to create a coaching culture, it must be understood that coaching is about driving performance and should not be mistaken with traditional management techniques.

Work looks completely different in 2017 than it did just a generation ago. Where we work looks different, how we work has changed, and the skills any given employee needs are evolving faster than we can keep up. The pace of change has created a gap between the skills employees have right now and the skills they need to be successful. Deloitte researchers have highlighted this issue, pointing out the "declining half-life of skills critical to the 21st-century organization." Click below to learn more about these trends.

With the next full season of your favorite show just a click and a mindless weekend away, what could that mean for learning? If binge-watching is the new norm, is binge-learning next? Organizations know they need to do a better job of providing rich and interactive learning experiences. Download the whitepaper for tips on taking the characteristics of binge-worthy TV and applying them to your learning programs, including:   Five simple steps to keep learners engaged and coming back for more How to determine the right formula for the length and delivery method of your learning and development programs Tips for enlisting a stellar cast of characters to deliver the lesson

Your journey and career can seem confusing and hard to define. Think about where you are and how you got there, and you’ll see that career paths tend to be crooked and accidental. Each person is unique and will have interest in their career, changing over time. No one can guarantee their future, but laying out a Career Map primes the pump and changes the way everyone sees opportunities. Use this fillable template to strategically and intentionally think about your Talent GPS career. Presented by: Lou Russell, Director of Learning, Russell Martin & Associates (a division of Moser Consulting) Click here to order.

Simulation Studios Free eBook Series Business Simulations: Getting Started Business simulations are confusing and overwhelming. Hopefully, this guide will help. Created By: Bill Hall, President of Learning and Strategy 888-908-SIMS(7467) | Linkedin.com/in/wphall

xAPI - The training industry is about to get a lot more exciting. And it’s about time. Every other function in our organizations has better data than the training department does. Manufacturing, sales, marketing, finance and logistics all have rich datasets to mine about the leading and lagging indicators of success. Over here in training, we have completions, test scores & questions, and time spent in training, and maybe data from a few other isolated tools. The Experience API, or xAPI (perhaps you know it as the Tin Can Project), affords us the opportunity to leap-frog this situation, giving us not only better data but industry-wide interoperable data like no other function has.   

You’ve found your team’s next superstar — that new hire with the right mix of expertise and enthusiasm with a ton of potential to help your business do great things. But unlocking all that promise takes more than just handing them a laptop and assigning them a desk.   More compelling than a handbook and more cost-effective than on-location events and seminars, video is one of the best employee onboarding investments a company can make. With the right video platform and onboarding program in place, employees learn more, feel more connected and remain loyal longer — all at a significant cost savings to the company. Find out more in this new free guide to using video to support employee onboarding!

CSO Insights’ 2017 Sales Manager Enablement Report compared the win rates on forecasted sales opportunities between companies with a formalized approach to coaching—meaning there is a standard approach used by all sales managers—to those companies where coaching strategies were entirely left up to the manager or done informally. Their findings provide proof as to why a sales coaching initiative at your company is so important: companies who had adopted a formal approach to sales coaching achieved a win-rate on forecasted deals that was 19% higher. In short, developing a strong sales coaching culture offers a great ROI. And great leverage: Each sales manager trained is then empowered to improve the win rates of every sales rep on their team. Here are seven keys that will move you in that direction.

What are the obligations of managers? The answer to this question varies from organization to organization based upon a number of factors such as industry, culture, department, skill level of the team, etc. Regardless of the organization, at the very heart of this question lies a dilemma. If you need compliance, or supervision of employees, the things your organization needs managers to do well has a clear, well-delineated set of guidelines and boundaries. On the other hand, if the answer leans towards the successful achievement of goals, the things you need managers to do well are probably less defined. The objective of this eBook is to offer some insight into what we see as emerging principles in employee coaching for managers. The marketplace is changing, and so are our workplaces. While many traditional coaching models provide excellent guidance, they may not fully prepare our managers for success, without some modifications, for successful coaching experiences with today's workforce.  

If your sales team isn't producing the results expected, the pressure is on you to fix the situation fast. One option is to replace salespeople. A better option is for you to optimize your performance as a sales leader. In The Sales Manager's Guide to Greatness, sales management consultant Kevin F. Davis offers 10 proven and distinctly practical strategies, skills, and tools for overcoming the most challenging obstacles sales managers face and moving your team ahead of the... (click to download excerpts from this eBook)

Coaching and leadership are about people. People are unique and to compound the situation they behave differently under varied circumstances. So is it not an overstatement to suggest that there is a framework that can be applied to achieving greater success with people and through them? I will answer with my standard mini-exercise. Assume you are a recruiter. You are asked to identify a Field Commander for a hot war zone as well as a Guidance Counsellor for an all-girls high school. Did your mind automatically paint different pictures as to who will fill the roles? Intuitively, you recognize the differences but what are the factors that brought you to that conclusion? Also, what if the roles were not so far apart, could you intuitively distinguish among candidates? That is role and the value of a reliable framework. For decades, as a member of member of the Extended DISC™ network, I have been using an approach that I call DISCerning Communication to drive healthy interpersonal relations among a cross-section of groups. When people experience others communicating with them in a manner that is comfortable for them the opportunities for positive cooperation increases exponentially. Someone referred to it as communicating from inside the head of the other person. Course after course, webinar after webinar, article after article I receive encouragement to present DISCerning Communication principles in a concise publication to a wider audience. This is your invitation to join the mission and make a positive difference in how we communicate and relate to others.

ILT represents 70% of training today. Efficiently managing it is crucial, but it is fundamentally different from e-learning: it involves more complex back-office processes and a wider range of resources, and as such cannot be managed with the same tools. This checklist will guide you through the elements needed to improve the efficiency of your Instructor-Led Training activity.  It will help you assess the performance of your current technology in each domain.

As learning departments are faced with resource and budget challenges along with increased demand to correlate L&D with business impact (specifically, ROI), the pressure has never been greater for learning and development teams to perform. it's important to see what the future of these departments have in store. In this paper, we share results of a survey from learning and development professionals, revealing the major challenges learning and development currently face, how departments are rating their performance, what will influence the way learning changes in the next 5-10 years, and what professionals will prioritize and work to improve in 2018.

In this whitepaper, you'll learn:   What learning culture "fit" means for training, development, and growth What issues arise when a company operates under the wrong learning culture How to measure the success and strength of your learning culture

Even in today’s digital-first world, there are still some people who wax poetic about reading a ‘real’ print book. They emphasize that it feels good to hold a physical book in their hands. Manually turning pages is a satisfying practice. When was the last time anyone said something similar about their training materials? People often ask ‘how can you demonstrate that digital materials are effective?’ But do they have a method for demonstrating print is effective? In this paper, you will learn trends in training content delivery, the benefits to digital beyond simple cost savings, and how digital helps content owners and trainers become more effective.

At the end of a really effective corporate MOOC the stadium cheers, the leadership high-fives, and you get to do your touchdown dance in the endzone, yeah baby! But what if you’re in the huddle trying to figure out how to run that MOOC, the one that will win the learning game for your learners and your organization? This playbook will walk you through the basic components of choosing a program to run as a MOOC and how to execute it effectively for the utmost impact on your learners and on your organization’s priorities.

AirClass partnered with InSync Training to bring you a guide to going virtual. Many organizations are transitioning existing face-to-face learning programs to the virtual classroom. Most would assume that this project would simply include taking existing content, and dropping it into a new format. That's far from the reality. During this evolution, we identified seven challenges that we needed to mitigate for a successful virtual classroom implementation. The learning environment wasn't the only major change - facilitators, instructional designers, and participants all needed specific support.

Microlearning is the trend of the moment, yet it is the most commonly misunderstood. This infographic from Shannon Tipton will help dispel two of the most common misunderstandings, and then give you 6 key markers to use as guidelines for ensuring microlearning success. After downloading the infographic, hear/watch Shannon explain in the recording of her webinar on the topic below.

Microlearning is a treatment for instruction. Microlearning can be used to deliver a wide variety of subject matter, and the primary decision guiding the implementation is the scope of content to be covered. Microlearning is meant to be easily consumable in short periods of time (e.g. less than 10 minutes). The microlearning solution should address one learning objective ONLY.

In today’s technologically charged business world, organizations must quickly adapt to emerging technologies or risk being left behind. Technology is necessary to remain competitive and at the forefront of change. As more training programs become virtual and learning moves beyond the event itself, a transformation to digital content delivery is essential to support today’s workforce.

Do your employees really know what you're trying to accomplish as a team and an organization? New research links organizational underperformance and failure to meet key objectives with rampant employee confusion about Key Results. 85% of organizations say Key Results are not clearly defined such that employees at all levels can engage. Download "Clarity Is Key" to discover the impact that clear communication has on results--and use this information to guide your team effectively, boost results, engage employees, and reach goals faster than ever.

Maturity can be defined in many ways for a training organization. There’s maturity in the sense of tenure and respect within your organization, as well as maturity in the sense of trainees taking your information and applying it to their jobs. There’s even maturity in recognizing you have a lot of areas in which you need to grow. But what about your digital content program? There is a path to maturity that will let you progress nicely along without getting overwhelmed with all the options—shiny, fun new technology—available to you. There is a way to plan a digital content maturity path that will eventually lead to impactful and engaging training methods.  

Improving Outcomes in the Age of Online Training If there’s one challenge every corporate trainer faces, it’s this: Creating a collaborative online experience is hard. The benefits of in-person trainings don't always translate well into virtual environments. Too often, there's no way to measure engagement or create the feedback loops that are vital to success. Thankfully, there is a solution. New virtual training software features are making it possible to create true-to-life online trainings that improve the in-person experience. This white paper will help you gain a greater understanding of the complexities facing corporate trainers today and the steps you can take to achieve better outcomes online.