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New research shows that 46% of organizations cannot demonstrate a clear ROI from their AI investments in learning and development. The problem isn't AI itself: it's the fractured, unstructured data that feeds it. Instructor-led training is especially vulnerable, with critical information scattered across disconnected tools, spreadsheets, and institutional knowledge that exists only in people's heads.  
You've heard that stories are great for training. But what does story-based training really look like? In this webinar, you'll see how Instructional Story Design humanizes every step of the instructional design process from the first stakeholder conversations to final delivery.  
AI is being implemented across organizations in countless ways, but usage alone doesn’t guarantee value. To justify its cost, AI must deliver measurable impact and maybe a positive ROI. But is it working for you? And if not, what can you do to change it?
Whether you’re leading your own team, or helping people in your organization be more coach-like, staying curious and asking great questions helps solve challenges. But people want more than solutions—they want to be seen, heard, and encouraged.  
AI isn’t coming. It’s here. And it’s changing how work gets done - fast. In this report, four top industry thought leaders share what they're seeing on the ground. Their focus? What leaders can do right now to help their team perform in an AI-shaped workplace. If your organization feels like the workplace is shifting beneath your feet, this report will help you reset expectations and build the clarity and confidence your teams need to thrive.  In this report, you'll learn how to:  Redefine performance around clarity, not activity Build judgment and AI fluency side-by-side Evolve training fro madding more courses to building the right capabilities Protect, support, and engage your managers for the good of your entire organization Work is changing whether we're ready or not. The good news? You can prepare for it. Download the report and start building a workforce that's ready for what's next. 
Most leaders believe they are facing an accountability problem, when the real issue is a lack of self-accountability. Teams often fall into a "powerless" mindset shaped by blame, excuses, and the belief that outcomes are outside their control.
For decades, expertise has been the gold standard of performance at work. Today, its shelf life is shrinking. In a world shaped by rapid change, AI, and constant reinvention, the ability to adapt is increasingly more valuable than what someone already knows. The challenge for learning professionals is not just building expertise, but helping people avoid Frozen Expertise—when past success quietly limits future growth—and develop the capacity to learn, unlearn, and relearn in real time.
L&D leaders are navigating growing pressure to adopt AI quickly, often before the right questions have been asked or the right foundations are in place. This guide explores how learning leaders can take control of the AI conversation by slowing down in the right places, surfacing hidden assumptions, and making decisions they can confidently explain and defend.  Download this guide to get a practical framework of questions that help L&D leaders stay grounded, move deliberately, and ensure AI is introduced in a way that strengthens their operations rather than complicating them.
Innovation and creativity are crucial to your org's success. Discover the brain science that creates high levels of both and explore the behaviors of managers/leaders that damage or even kill innovation. Leave with new strategies to solve roadblocks and create a culture that drives impactful innovation across all functions.  
In today’s learning and development market, your portfolio often matters more than your resume. Yet many instructional designers, eLearning developers, and facilitators struggle to know what to include, how to structure it, and what hiring managers are actually looking for. The result? Overbuilt projects, unclear case studies, and portfolios that don’t fully reflect the depth of their thinking.  
International Employee Appreciation Day is Friday, March 6 and to give you a jump on that day, Dr. Bob Nelson is offering a webinar on Tuesday, March 3 at 12 noon PST/3 pm EST with ideas to better thank, praise, and recognize your employees. Created by Dr. Bob 30 years ago to celebrate the publication of his book, 1001 Ways to Reward Employees, and to remind managers everywhere about the importance of thanking their employees for the good work they do on a daily basis. That book is now in its 66th printing with over 2 million copies sold and has been translated into over 30 languages worldwide.  
Feedback is the lifeblood of learning, yet in self-paced environments, it is often reduced to a generic "Correct" or "Try Again." We know that true skill demonstration requires more than just checking a box; it requires open-text answers, confidence assessments, and critical thinking. Historically, scaling this level of assessment was impossible without an army of facilitators—until now.  
Personalization no longer means creating custom content. Today, it looks like the entire logic behind learning ecosystems. In this guide, we break down how that logic looks in practice and why this approach makes personalization invisible but genuinely useful for the business.
Join New York Times and #1 Wall Street Journal bestselling author Stephen M. R. Covey for a live webcast to learn the principles to intentionally create trust.  
Employee recognition and engagement is the most important human resource issue in business today. Employees of different backgrounds spanning four generations have a direct influence on the customers they serve daily. As such, it is important for employers to maximize the full potential of their workforce with proper forms of recognition and engagement. Dr. Bob Nelson will show you how to create a culture of recognition, regardless of the size or type of business you are in. Based on his books The 1001 Rewards & Recognition Fieldbook and Recognizing & Engaging Employees For Dummies, this presentation will expand your thinking of what recognition really means and what you can do to build it into your culture.  
AI can automate tasks. It can optimize processes. It can even simulate conversation. What it cannot do is influence human behavior.
Game-based learning is everywhere, but is it effective? Does it move the needle on performance and outcomes? Too often, games are added to learning experiences with the hope that engagement alone will lead to better outcomes. Hope is not a strategy. Game-based learning only moves the needle when it is intentionally designed around authentic practice, feedback, and decision-making tied directly to real-world performance.  
The demand for engaging video content to help document, train, and share knowledge keeps growing, but for most teams, the resources to produce it are not keeping up. AI tools promise a way to solve this, but just because AI can crank out a video in minutes doesn’t mean the result will be worth watching. Only focusing on speed has trade-offs. And that’s where "AI slop" creeps in. The good news? You can use AI to accelerate your workflows and stay human. The key is knowing when to lean on the machine and when to trust your own voice. Download the HUMAN Framework guide to explore a set of five principles for using AI effectively and responsibly in your training videos.
Most people blame themselves for Zoom fatigue when the real culprit is a sucky medium masquerading as "normal." In this free webinar, we’re blowing up the auto-pilot rituals that make online meetings dull, forgettable, and downright soul-crushing. You’ll see exactly why your audience zones out, why you lose steam, and why so many virtual presentations feel like slow death. Then you’ll learn how to fix all of it with clear, decisive shifts in how you show up on screen.  
Training and L&D professionals are navigating a pivotal moment in virtual instructor-led training (VILT), one where broad adoption has taken hold and the focus is shifting toward consistency, engagement, and measurable impact. This research report, produced in partnership between Class and Training magazine, draws on responses from 545 L&D professionals to explore how organizations are delivering live virtual training today, where challenges are limiting program effectiveness, and what it takes to elevate good programs into high-impact ones. Download the report to uncover findings on the operational, engagement, and analytics challenges shaping VILT programs, and discover what leading organizations are doing to strengthen live virtual learning at every stage.
This session looks specifically at the technology of assessing clients' readiness for change.  Readiness requires both competence and maturity.  Competence is about ability - the knowledge, skills, and behaviors needed for change. Maturity is about methods and consistency - the degree to which processes, behaviors, and decision-making are well-established, repeatable, and continuously improved. 
Too many eLearning courses are packed with slides, information, and explanations—but still fail to change behavior. Why? Because content alone doesn’t create learning.  
You've rolled out the platforms, delivered the technical training, and spent the budget. Yet adoption stalls. While technical teams race ahead, your broader workforce struggles. The barrier isn't lack of digital skills—it's a fundamental cognitive mismatch between AI systems (which operate 94% in analytical thinking mode) and the diverse thinking styles of your talent.  
This playbook is your strategic guide to transforming AI adoption from a training checkbox into a sustainable competitive advantage. Too many organizations rush into AI implementation without understanding why their teams struggle, resist, or abandon these powerful tools within weeks. We've distilled years of cognitive research and realworld implementation experience into three actionable parts that address the root causes of AI adoption failure. This isn't about teaching people to write prompts—it's about fundamentally reshaping how your organization thinks about and integrates artificial intelligence into daily workflows.
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