For years, the learning and development field has struggled to measure the true effectiveness of programs beyond basic knowledge and skill acquisition. While reaction and learning metrics have been commonplace for almost a century, far fewer organizations have successfully measured behavior change, impact, and especially ROI. Yet the most serious learning programs, those that are strategic, costly, and highly visible, demand this level of accountability.  

Co-facilitating a session is like a dance. Both partners need to coordinate and pay attention to what the other is doing. Becky and Kim have advice on how you can be the best Batman to your partner’s Robin (or vice versa).  

Instructor-led training is a one of the deepest costs for training teams, especially ILT at scale. This guide exposes how the operational layer is the fastest, and most effective, way to lower ILT costs for enterprise training.

Not all LMS platforms are built for enterprise complexity. This checklist walks you through the nine capabilities that separate a truly scalable solution from one that'll buckle under the weight of global teams, compliance requirements, and rapid growth — so you can evaluate vendors with confidence and buy without regret.

Join Paul Nolan, Editor of Sales+Marketing Management, C. Lee Smith, Founder and CEO of SalesFuel, and Kathy Crosett, SVP of Research at SalesFuel, for a moderated discussion on what the latest data reveals about a problem that hasn’t gotten easier to solve:

What creates the "chemistry" in high-performing teams? This session translates cutting-edge neuroscience into practical strategies for talent professionals who want to build genuinely collaborative teams. More of today's work is powered by teams, yet 86 percent of employees cite "lack of effective teamwork and collaboration" as the source of workplace failures.  

What separates a "good" course from an industry-recognized, award-winning learning experience? It is rarely just about the budget; it is about the thousands of micro-decisions made during the strategy, design, and development phases. In this exclusive "behind-the-scenes" session, we are pulling back the curtain on our production process to walk you through the entire lifecycle of a successful project.   

The problem isn't the technology. It's the environment the technology lands in. If your organization struggles to make great decisions without AI, AI will simply accelerate those failures — faster, at scale, and with less warning.  

Download the HR Template Pack now and simplify your HR workflow. •    Universal use: Templates designed to work across industries and team sizes. •    Ready-to-use: Just customize the fields and apply them directly — no extra design work needed. •    Time-saving: Reduce hours spent creating documents from scratch. •    L&D-approved: Developed based on the most common HR cases reviewed by learning and development specialists. •    All-in-one package: From checklists to SOPs, get all essential templates in one place.

In today’s fast-paced, on-the-go world, learning needs to be as flexible as your learners. Join this webinar to discover how to design engaging, intuitive, and high-impact mobile learning experiences using Adobe Captivate.

AI is all around us in the workplace, but that doesn’t mean it shows up the same for everyone. To kick us off, I want to offer a few brief day-in-the-life scenarios to introduce the types of situations in which AI might intersect with the work L&D professionals do and the work-places they may operate in and support.

Most people want to learn, yet it is often harder than it should be — not because of motivation, but because of the obstacles learners routinely face. Limited time, uncertainty about where to begin, hesitation to ask questions, and the frustration of not immediately "getting it" create friction that traditional learning models rarely address. Over time, this struggle has simply been accepted as part of the process.  

As the movement to a skills-based organization accelerates, a question worth pondering is, "What are the implications for business-centric learning that focuses directly on business outcomes?" Are the two approaches compatible? Many organizations believe they are strategic because they address skills that are related to business outcomes, but does that make them strategic and is that the best way to achieve business outcomes?

Companies implement sales training to improve sales performance . But most programs still struggle to show measurable impact.

While there are plenty of reasons people listen to podcasts, learning new things is clearly one of them.  And chances are over 60% of the people in your organization have listened to one in the last month. That makes podcasts a potentially powerful learning and communication tool for your organization.    

Most businesses chase new leads while leaving tens if not hundreds of thousands of dollars on the table with their existing clients. This session reveals how to unlock six figures in just 90 days by mastering the art of upselling—without feeling pushy or salesy.  

Where the demand for coaching and consulting services has grown dramatically in recent years, a key challenge remains: demonstrating the value of these services in terms that executives can clearly understand. For most coaches and consultants, this means showing measurable impact and ROI.  

AI-generated images often reflect bias and exaggerate stereotypes related to race, gender, age, and disability. AI models are trained on stock images that often don't show equitable representation. In addition, the way AI image tools predict likely images can amplify biases. However, with the right tools and prompts, AI-generated images can be more inclusive than the traditional stock images we often use in training.

Does reading an e-learning blog result in more questions than answers? Does reviewing descriptions of e-learning conference sessions make you wonder what language they are written in? Do acronyms such as SCORM, LMS, and xAPI make you dizzy? If so, then this session is for you. It can be challenging to understand e-learning information without a baseline of knowledge.  

Even well-designed training can fail when learners choose not to apply parts of it on the job. While many learning and development (L&D) professionals focus on content quality and delivery, the real challenge often lies after training ends: whether employees actually use what they learned in real-world settings.  

Learning can accelerate product adoption, boost customer retention, and expand revenue potential for your business. But choosing the wrong LMS can cost you time, money, and missed opportunities. The right questions upfront help you find a solution that meets your needs today and grows with you as learning becomes a key driver of customer and business outcomes. Here are the 12 essential questions every customer education leader wishes they'd asked before buying: What capabilities you need for external audiences (customers, partners, prospects)? Whether to integrate instructor-led training? How AI can improve the learner and admin experience? Whether to monetize learning or certifications? Get the LMS Buyer's Guide.

Customer education is one of the smartest investments a business can make - but most programs never reach their full potential. The Thought Industries Customer Learning Maturity Model is the roadmap that moves customer education from a training function to a business driver. Inside: The business case for customer learning - metrics, proof points, and why it deserves priority Learning across the full customer lifecycle, from discovery to expansion A five-stage maturity model to benchmark where your program stands today 15 strategies to move from one stage to the next The six mindsets that separate good programs from great ones Your customers don't need more content. They need learning that changes how they adopt your product.

Blended learning has evolved—but too many organizations are still designing blends that rely heavily on training, leaving real performance needs unmet. This webinar reveals how workflow learning transforms blended learning from a training-centric model into a performance-centric one that accelerates capability, reduces overwhelm, and drives measurable results.  

Join Joe Apfelbaum where he will unveil:  Discover the newest 2026 algorithm changes LinkedIn isn’t talking about  Learn the 5 engagement signals that determine who actually sees your posts  How to use AI to analyse and adapt your content for maximum reach  The secret posting formats (polls, carousels, native video) that trigger more visibility  Real data on what’s working for top creators and how to replicate it