White Papers & eBooks


Proving the ROI of a training program can feel daunting. One of the most common ways to prove ROI is to compare the cost of training and the potential cost and consequences of not training. This is certainly an important part of measuring the return on your investment, but it doesn’t tell the complete story. It’s important to look at the impact of your training program through a variety of categories to help everyone see the value of training.  In this workbook, you’ll explore a variety of ways to measure the impact of your training program. You’ll find: Prompts for reflection about your training program Steps for measuring ROI KPIs to consider for each category
Companies with successful cultures are 5X more likely to see significant revenue increases this year. In the age of quiet quitting and the great resignation, how is your organization meeting the needs of its employees in a genuine way to create a culture that is a catalyst for improvement and growth? To dig deeper into the role of culture in driving success, we partnered with research firm Ascend2 to survey 300+ strategic leaders on how culture impacts performance. The research explores what exactly makes for a high-performance culture—and what’s at stake when an organization’s culture is considered negative or even "toxic." Download a copy of the report to find out: What organizations with best-in-class cultures are prioritizing this year How leadership development, team performance, and diversity, equity, and inclusion initiatives impact culture The competitive advantage that sets high-performing companies apart
What organizations and employees expect of Learning & Development (L&D) has changed dramatically over the last three years. Organizations and L&D units themselves have experienced dramatic growth or contraction; reorganization is rife; pandemic fatigue is endemic; technology such as artificial intelligence is changing the way we work and live; and fear is common. Amidst these challenges, L&D is trying to redefine itself while addressing dynamic needs at unprecedented speeds. In this whitepaper, members of Training magazine’s Training Hall of Fame explore what these transformative changes mean to L&D as a profession and where their organizations need to go. It also discusses the challenges L&D faces, the opportunities ahead, and implications for the future. About the Training Hall of Fame Created in 2008, the Training Hall of Fame comprises organizations that attained a spot in the Top 10 of Training magazine’s Training APEX Awards for four consecutive years. The Training APEX Awards recognize outstanding employer-sponsored workforce training and development. Training Hall of Fame companies are: Birmingham Water Works Board   KLA Corporation BNSF Railway   KPMG LLP Booz Allen Hamilton   Leading Real Estate Companies of the World Capital Blue Cross   McCarthy Building Companies, Inc. Deloitte LLP   Nationwide Dollar General Corporation   PwC EY   Sonic Automotive IBM   Verizon Keller Williams Realty, Inc.            United Wholesale Mortgage 
A good tool set enables learning designers to supercharge their learning solutions with minimal effort. This is a list of essential tools you should be familiar with.
Digital learning offers the flexibility to provide personalized paths to learners. In this guide, learn how to apply branching to create not only personalized learning paths but also adaptive content, life-like exercises and responsive interactions.
Asking questions that already have answers. Asking for changes that you cannot implement. Failing to define choices. Mismatched response scales. These are just 4 of the 10 devastating errors that smother participation rates, annoys respondents, and renders your survey results meaningless. But so easy to avoid! Download these 10 free lessons from the world's most-read survey guide: The Survey Playbook. Simply compare the illustrated examples with your own surveys, quizzes, assessments and evaluation forms to identify gaps. By addressing these common issues, you will get far higher response rates, more meaningful results, and you audience will look forward to answering your questions the next time you ask.
You’ve got a great idea for a new training program at your institution. It could be an onboarding program to curb employee turnover and increase satisfaction, or a leadership program meant to train up the next generation of your workforce’s change-makers. Either way, there’s one thing you need before any training program can get off the ground: the support of existing leadership. One way to convince your leadership team of the benefits of a new training program is to show them the cost of not having one.   In this resource, you'll learn about the return on investment for training programs, you’ll discover:  How to calculate the ROI of your training programs  How to identify what your organization is losing without a training program  How to maximize your ROI with training  An ROI workbook that makes it easy to see your savings at a glance
The time and energy company managers spend trying to keep their people focused on results is substantial. In fact, it can be a major resource drain that significantly undermines company performance. Managers must therefore find effective ways to unleash the potential of their people and ensure that they are in sync with their company’s visions and objectives. But how?  Organizational leaders must become empowered to move forward to realize their vision and goals. This can only be done to the extent that they are able to help their employees avoid being focused on themselves. Our aim is to allow them to do this. In this Q&A, we clarify how changing mindset lays the foundation for the productive, accountable, and collaborative behaviors that are essential for a dramatic and sustained improvement in both personal and organizational performance.
Expectations For Year 1 with eLearning Tech There’s something exciting about using new technology. Whether that means solving problems, creating efficiencies, better management, (or all of the above), it’s an exciting and hopeful process. The experience is the same for learning technology. But not all learning leaders have the same expectations for the potential and the processes involved with buying a learning management system. First-time technology buyers may find that there are a million considerations to make and having a solid strategy in place is key. Experienced buyers will bring their knowledge of how important the implementation phase is and how "well begun is half done" can ring true. People often overestimate what they can accomplish in a year but underestimate the progress they can make in 2 to 3 years’ time. This eBook examines what that first year with a learning management system often looks like and ways to measure the success of learning programs right away. This eBook is the first of a 3-part series that examines years 2 and 3 (and beyond) of using an LMS and the roles that stakeholders in learning can play in the process. In this eBook, we focus on things that learning leaders should keep in mind when planning, executing and measuring data from that all-important first year of using an LMS. Topics include: Identifying and prioritizing L&D goals Looking at causes for change Crafting a plan for a successful implementation Collecting meaningful data to measure success Strategy suggestions to avoid common mistakes How to share progress and victories with key people in the organization
Creating an effective, engaging eLearning course requires more than pretty pictures and fancy animations. You need a solid foundation of instructional design and the right tool to make your vision a reality. But how do you know which tool is right for you? This eBook breaks down authoring tool features into 10 easily digestible considerations—with comparison charts focusing on the top 3 authoring tools! Download now to discover which authoring tool will help you create the best learning experiences and get the best results!
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