This eBook gives you an overview of what knowledge management is, why it’s a challenge for companies - especially in today’s hybrid-remote working environment - and how to start building an effective knowledge management system.    You’ll learn about the: Types of knowledge in an organization Cost to companies when information isn’t accessible and easy to find, and Benefits of using animated videos for knowledge management.

Proving the ROI of a training program can feel daunting. One of the most common ways to prove ROI is to compare the cost of training and the potential cost and consequences of not training. This is certainly an important part of measuring the return on your investment, but it doesn’t tell the complete story. It’s important to look at the impact of your training program through a variety of categories to help everyone see the value of training.  In this workbook, you’ll explore a variety of ways to measure the impact of your training program. You’ll find: Prompts for reflection about your training program Steps for measuring ROI KPIs to consider for each category

Companies with successful cultures are 5X more likely to see significant revenue increases this year. In the age of quiet quitting and the great resignation, how is your organization meeting the needs of its employees in a genuine way to create a culture that is a catalyst for improvement and growth? To dig deeper into the role of culture in driving success, we partnered with research firm Ascend2 to survey 300+ strategic leaders on how culture impacts performance. The research explores what exactly makes for a high-performance culture—and what’s at stake when an organization’s culture is considered negative or even "toxic." Download a copy of the report to find out: What organizations with best-in-class cultures are prioritizing this year How leadership development, team performance, and diversity, equity, and inclusion initiatives impact culture The competitive advantage that sets high-performing companies apart

What organizations and employees expect of Learning & Development (L&D) has changed dramatically over the last three years. Organizations and L&D units themselves have experienced dramatic growth or contraction; reorganization is rife; pandemic fatigue is endemic; technology such as artificial intelligence is changing the way we work and live; and fear is common. Amidst these challenges, L&D is trying to redefine itself while addressing dynamic needs at unprecedented speeds. In this whitepaper, members of Training magazine’s Training Hall of Fame explore what these transformative changes mean to L&D as a profession and where their organizations need to go. It also discusses the challenges L&D faces, the opportunities ahead, and implications for the future. About the Training Hall of Fame Created in 2008, the Training Hall of Fame comprises organizations that attained a spot in the Top 10 of Training magazine’s Training APEX Awards for four consecutive years. The Training APEX Awards recognize outstanding employer-sponsored workforce training and development. Training Hall of Fame companies are: Birmingham Water Works Board   KLA Corporation BNSF Railway   KPMG LLP Booz Allen Hamilton   Leading Real Estate Companies of the World Capital Blue Cross   McCarthy Building Companies, Inc. Deloitte LLP   Nationwide Dollar General Corporation   PwC EY   Sonic Automotive IBM   Verizon Keller Williams Realty, Inc.            United Wholesale Mortgage 

Onboarding is a vital part of the employee orientation process. New hires need the right tools and information to become a productive member on their team and at the organization. However, for many, onboarding stops after Day 1. In this infographic, you’ll learn:  How to begin onboarding before an employee’s official start date What should be done prior to arrival, on the first day, the first week, and the first month of employment  Why onboarding should continue for up to 6 months or more

To train the most up-to-date, efficient and skilled workforce you need to know what L&D trends to follow. This infographic highlights the key takeaways from Donald H. Taylor’s 2023 Global Sentiment Survey Results, and includes: Hottest trends in L&D this year Biggest challenges in the L&D space Persistent differences across geographies, and where they come from

A good tool set enables learning designers to supercharge their learning solutions with minimal effort. This is a list of essential tools you should be familiar with.

Digital learning offers the flexibility to provide personalized paths to learners. In this guide, learn how to apply branching to create not only personalized learning paths but also adaptive content, life-like exercises and responsive interactions.

Transform "satisfied" members, customers, employees and students into LIFETIME fans. Discover deep insights by asking the right questions in the right way. Recapture lost time and money. These are the documented results of observing the 9 psychological principles that govern how people respond to requests for feedback. The 9 Principles of Feedback is based on 96,000,000 data points gathered from 550 organizations. Simply DOWNLOAD this infographic and compare each step to your own surveys, quizzes, assessments and evaluation forms to identify the gaps. By understanding and applying each Principle, you will immediately increase participation rates, gather more accurate and meaningful results, and create an audience that WANTS to answer every question you ask.

Asking questions that already have answers. Asking for changes that you cannot implement. Failing to define choices. Mismatched response scales. These are just 4 of the 10 devastating errors that smother participation rates, annoys respondents, and renders your survey results meaningless. But so easy to avoid! Download these 10 free lessons from the world's most-read survey guide: The Survey Playbook. Simply compare the illustrated examples with your own surveys, quizzes, assessments and evaluation forms to identify gaps. By addressing these common issues, you will get far higher response rates, more meaningful results, and you audience will look forward to answering your questions the next time you ask.