Based on extensive research from BetterUp, "Resilience in an Age of Uncertainty" provides a framework for building resilient individuals, teams and companies. The report reveals the benefits of investing in resilience: resilient employees are not only better prepared to manage and work through adversity, but thrive through uncertain times; and resilient companies experience direct benefits to the bottom line, including increased revenue, retention, and innovation. 

The Challenge Providence St. Joseph Health is a not-for-profit health system with 119,000 caregivers and employees nationwide. At PSJH, the learning and development team provides award-winning learning content to their workforce. However, learning leaders discovered engagement still proved to be low. When exploring KPIs, staff knowledge retention was measured at 76%. As part of the initiative, leaders set a goal to increase proficiency by 16%, a lofty target but one they felt was achievable. Additionally, another key objective of implementing a new solution included drastically reducing the cost of compliance education - mandatory training that organizations like Providence St. Joseph Health spend over a million dollars per year on. Finally, learning leaders demanded a solution that would enable frontline managers to support caregivers with actionable, real-time learning data, something that's missing from their current learning strategy. In order to boost engagement and proficiency, PSJH described the need to transform their programs to provide a more learner-centric experience.

The world of workplace learning and career development continues to evolve. Many organizations now offer a blended approach to learning with instructor led training as well as online courses to keep their workforce on the cutting edge. However, as outlined in this new research brief, great learning experiences don’t always equal great outcomes. So, what is the real problem with workplace learning? Hint: it’s not content. At Providence St. Joseph Health, the Learning and Development team provides award-winning learning content to their workforce - however, engagement still proves to be low. In order to boost learner engagement, PSJH describes the need to transform their programs to provide a more learner-centric experience. This brief follows the journey from identifying key challenges in today’s approach to workplace learning, to finding unique, innovative solutions that improve career development strategies and save the organization millions of dollars annually. Specifically, the team at Providence St. Joseph Health investigates three learning disruption case studies in this brief, asking, "What if…" Learning was nano-sized? Learning was shareable and personalized? Learning Design was based on data? Download this brief to learn more about how innovative technology is improving workplace learning and impacting business results.

Onboarding is your opportunity to create a strong first impression and set your new hires up for success from day one. But there's so much to accomplish during onboarding, so how can you create an effective and engaging experience that doesn't leave everyone exhausted? You can take your onboarding program from overwhelming to outstanding by breaking it down into phases! In this infographic, you'll learn how you can balance paperwork, relationship-building, compliance, and culture immersion by creating an easy-to-follow checklist for every phase of onboarding. You'll also learn: -Key elements of a well-rounded onboarding experience -What you can accomplish before a new hire's first day -How to incorporate culture and values into onboarding -Simple to-dos to make new hires feel welcome

Download this helpful infographic as a reminder of the 4 steps for leading virtual teams.  Outcomes of using Improv techniques to manage virtual teams Greater trust within virtual teams  Speed to deliver on business outcomes  Radical collaboration = quicker turnaround  Balance accountability with autonomy  Accountability and engagement on tough projects  Practical skills to manage difficult or negative conversations in a positive way  Techniques to improve empathy and patience

No "learning culture" is born overnight. For a learning culture to become part of your brand, you must involve both the leaders and the employees every step of the way. The process is demanding but leads to a tremendous pay-off through higher employee retention, higher quality performance from your employees, and an increase in revenue.   This eBook discusses key elements of building a culture of learning, including: How to design training for measurable ROI Best practices in training design strategy Tips for custom eLearning development The role of analysis and performance consultants How to utilize managers and mentors

Today’s business world seems enamored with design thinking. The popular problem-solving and innovation approach has generated widespread discussion and acclaim; it’s been credited for disrupting traditional markets, sparking groundbreaking ideas in flagging industries and positioning companies to achieve unprecedented growth. But what exactly is design thinking? And does it really live up to its reputation?

Colorful post-its. Wacky visuals. Funky rooms. What technique of innovation is better known than brainstorming? What word solicits more eyerolls in the real world? Brainstorms are frequently unproductive. There are two main reasons why, and they’re related: ● People evaluate others’ ideas ("Neat, so how much would that cost?"). ● People evaluate their own ideas before they’ve even shared them. They censor out the most unusual ones for fear of being judged as silly or dumb. Analysis and evaluation are critical skills. We’re rewarded for quickly evaluating situations, diagnosing errors, and finding practical solutions in nearly every aspect of our lives. Rightly so. |Brainstorming is harder than it looks because it requires us to temporarily suspend these instincts. The purpose of a brainstorm is to come up with as many different options as possible to delight our users. The greater the number and variety of options, the higher the odds of a valuable idea. A properly run group brainstorm is your most useful tool to generate game changing ideas. It requires skill and preparation to be effective. Here’s what we think are the most impactful steps you can take to make your next brainstorm as productive as it can be.

We are in the midst of massive workforce disruption. The need for resilience at organization, team, and individual levels has never been greater. This report reveals why HR leaders are turning to coaching to help people thrive during change. Download the report to get BetterUp’s research on 5 data-proven ways coaching builds employee resilience, and how resilient people and teams drive business results.

Richardson, a global sales training company, had a problem: their eLearning modules, which were once considered state-of-the-art, had grown outdated. They needed to improve their sales training program fast to address their biggest challenges: Effectively engaging their learners with a new approach Delivering a unique, scalable training solution Administering a seamless go-to-market rollout of an overhauled training program How did Richardson quickly overcome these challenges and deliver a game-changing training solution? By using a modern, configurable online learning platform. In this case study you'll learn how to: Deliver a consistent, intuitive, and clean learner experience at a global scale Leverage blended learning and robust analytics to create a more impactful training program Transform existing training and education experiences for learners, resulting in new levels of efficiency, engagement, and success