All Resources
Modern Selling + Modern Learning = Sales Growth!
There is a lot hype these days about "Modern This" and "Modern That." What does Modern Selling even mean? And what is Modern Learning? And how can you get past the hype and combine these modern maxims to improve sales performance and deliver profitable growth for your company?
Understanding Learners: Leveraging Personas and Design Thinking for Better Learning Design
In order to design, develop, and deliver effective learning experiences, we need to understand who our learners are - what their learning goals are, what learning preferences they have, where they go to learn, and what challenges they face when learning. We also need a way to articulate these characteristics of our learners across all teams involved in the design process.

Cultivating the “Best” Culture – and Training for It
Is there a "best" culture? Most scholars would say "no" because it depends on what you're trying to do. Michael Lee Stallard discovered this is only partially true. No doubt cultures differ depending upon tasks. For example, engineering-oriented cultures differ from sales-oriented cultures. When it comes to relationships, however, new scientific evidence shows that cultures which connect people are superior to cultures that isolate people and unfortunately, cultures of connection are rare.

How Game-Based Learning is Supporting the UN’s 2030 Sustainable Development Goals
We've all heard a great deal about the impact we have on our planet, with the UN's 2030 Sustainable Development Goals (SDG) giving some guidance on this. So how can we help learners connect with why they're important and how they're interconnected and what we can do about them?

Microlearning Under the Microscope: 6 Myths Debunked
Learning leaders have so many choices on how to deliver on the strategic promise of a learning organization, but there's so little time. Making these choices mean the difference between a growing, high-performance organization and one that struggles with the skill gaps that erode competitive value proposition.

How to Teach Managers & Leaders How to Assure Training Effectiveness Through Coaching
The greatest challenge in our industry has never been the quality of training or learning, rather the biggest challenge has been getting students to apply and practice what was taught during the training and learning. There is no greater option for training and learning reinforcement than managers coaching employees. During this webcast, we will teach very specific application and practice coaching strategies that help reinforce training and learning. During the webcast we will teach the following:

Learn How to Engage High Performing Teams
Workplace Application: Attendees will learn key steps and processes to build high performing teams while focusing on engagement.
This session will focus on the key steps to building a high performing team. You will leave energized with a blueprint that will enable you to transform your teams into high performing functional teams and will take home team building tools, exercises, and approaches. This session will bring you through a team evolution process incorporating the best work of Lencioni, Tuckman, Blanchard, and of course, Kelleher.
Write So People Can Learn
Writing for instruction differs from other kinds of writing. People who write for instruction write specifically for how we understand and remember. We certainly don't want what we write to make it harder to learn but a lot of instructional content does just that! Content that overloads memory. Writing that makes it hard to find or understand the main message.

Organizing and Automating your Curriculum: From Automated Learning Paths to xAPI
In this session, Dr. Allen Partridge, Head of Evangelism, Adobe Digital Learning Solutions, will discuss one of the most useful things that Learning & Development Leadership can do to optimize training experiences is organizing common learning experiences.

Training Top 10 Hall of Fame White Papers
Created in 2008, the Training Top 10 Hall of Fame comprises organizations that attained a spot in the Top 10 of Training magazine’s Training Top 125 for four consecutive years. The Training Top 125 awards program recognizes outstanding employer-sponsored workforce training and development. Each year, members of the Training Top 10 Hall of Fame gather in-person to discuss a current learning and development issue and then produce a white paper containing their thought leadership and best practices on the topic.

Turning on a Dime with Agile Learning Design
The term, "Agile," isn’t new, but the use of such a framework has become an indicator of relevance in today’s ever-changing business environment. Since Agile emerged in 2001 as an alternative to the cumbersome documentation process miring the software industry, it has been adopted widely by other businesses as a framework to develop effective solutions quickly. Its hallmarks are collaboration, flexibility, and speed. Like most business functions, Learning and Development (L&D) organizations that can’t meet those ideals soon will be irrelevant.
Agile methodology isn’t the only worthwhile approach to instructional design, of course. ADDIE, Lean, and other frameworks are available and effective, but Agile is particularly well-suited to instructional design, and its core principles can be applied to many design approaches.
This white paper discusses what the Agile design concept means for L&D and outlines some best practices that can make all organizations more responsive and flexible.

Technology’s Role in L&D
Choosing the best technology to deliver learning solutions challenges every training organization, regardless of size or experience. It’s easy to become stymied by legacy systems or diverted by the latest bells and whistles, especially when business leaders have a keen desire to try the newest technologies.
We among the Training Top 10 Hall of Fame organizations are struggling with this, too. We’re learning, though, and know it is critical to continue to focus on aligning learning strategy, content, and supporting technology with business results and needs. When we do that, learners win every time.
In this white paper, we look at Training Top 10 Hall of Famers’ learning and development (L&D) technology best practices and what we’re still learning. These lessons can be applied in any organization, regardless of size or industry.

Conversations with the C-suite
Talking with the C-suite, having a seat at the table, being a trusted advisor…whatever you call it, this form of success only comes from credibility fostered by a reputation of consistently giving good advice.
That requires being accurate, intuitive, and trustworthy - attributes that can be built only over time. To foster that perception and, thus, gain access to the C-suite, Learning and Development (L&D) leaders must understand the business, see the big picture, and be able to tap subject matter experts to provide the granularity required to ensure that each development activity adds value. Development for development’s sake is not an option. The inkling that L&D could be a valuable business consultant begins with small things—successes forged despite adversity—and grows with consistent improvements until, eventually, the C-suite routinely seeks its input.
With guidance and tips from the Training Top 10 Hall of Fame organizations, this white paper will help you develop what it takes to propel yourself and your department into the confidence of senior leaders, reliably and consistently.

The Future of Training
When Learning and Development (L&D) leaders consider the future of training, they often focus primarily on technology solutions. After all, who wouldn’t be intrigued by learners accessing content and swiping through data on holographic white boards shimmering in the air (remember the Tom Cruise movie, Minority Report?)? Or learners channeling Dick Tracy as their smartwatch answers their questions in the field?
Indeed, virtual reality and augmented reality are becoming realistic delivery methods for training; artificial intelligence likewise is becoming a more practical option; and on-demand learning, microlearning, and social learning continue to be increasingly key elements, especially for tech-savvy employees.
Despite the plethora of high-tech solutions, Training Top 10 Hall of Fame members resoundingly believe the classroom will continue to play a vital role in the future of training. That said, this isn’t the classroom you probably trained in. Front-of-the-room lectures to passive listeners are being replaced by flipped classrooms, learning labs, PODs (points of dispersal), facilitators, games, and simulations that engage learners. And that means instructional design will take on an even more crucial role.
This white paper discusses the future of training, the new skills that will be needed to optimize cutting-edge delivery modes on the horizon, and how L&D can best measure results and ensure training effectiveness.

L&D Master Class: Training The Trainers of Tomorrow
Every organization’s most important asset is people. As such, Learning and Development (L&D) professionals play a vital role as they develop and grow people through training and, thus, have an impact on business success. That means it is crucial for L&D professionals to continuously build and enhance their own skills. But what exactly are the needed skills and how are they changing? As a profession, there are few agreed-upon, universal standards outlining exactly what L&D professionals need to know and do to help employees change their behavior and improve their skills. It’s about more than just mastering core competencies. It’s about identifying certain traits that allow L&D professionals to meet today’s needs and move nimbly into the future.
This white paper aims to identify the factors that separate the good from the great
by exploring the traits and competencies that characterize the best-of-the-best L&D professionals and what skills will be needed in the future.
The goal is twofold:
To identify the traits and competencies of the highest echelon of L&D professionals
To lay the groundwork for creating a master class curriculum that can propel L&D professionals from proficiency to mastery of their profession. What form that curriculum may take remains to be determined; this white paper is the first step in the process.
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Extended Enterprise: Winning Through Collaborative Advantage
Are you missing the opportunity to deliver training to franchisees, manufacturers, suppliers, resellers or your own customers? Learning, shared objectives, skills, and behaviors are more important than ever to your organization's contingent workforce, yet many are failing at this.
Read Totara Learning’s Extended Enterprise Insights Guide to discover how to create successful learning programs for workers both inside and outside your organization, including:
What audiences organizations need to consider when they are creating a learning program.
The business benefits of delivering training to the extended enterprise.
How to manage extended enterprise learning.
Download your guide today to discover more about extended enterprise learning.

Practical EQ: A Handbook for Developing Emotional Intelligence
Get a competitive edge by developing your emotional intelligence
Emotional intelligence, or EQ, is a fairly new concept, but it's quickly becoming a highly desirable trait for many employers. In a time when technology has allowed us to automate many processes, the ability to relate, empathize, and connect is more important than ever. There are several factors that make up emotional intelligence, including self-awareness, social awareness, self-management, and relationship management. Taking time to improve each of these can set you and your organization apart.
Individuals with high EQ have stronger relationships in and out of the office, which can lead to higher job satisfaction and lower employee turnover rates. But strong relationships are just one benefit of high EQ. Employees with high EQ tend to have higher productivity and profitability rates, solid problem solving skills, and the ability to control their emotions during stressful situations. Not only do these traits make the workplace more enjoyable, they can also drive business results and keep the organization competitive.
Everyone has some degree of emotional intelligence, but there's always room for growth, especially as your role or circumstances change. This ebook has prompts and practices to help you improve your emotional intelligence.
You'll also learn:
Tips for becoming a more active listener
How to have effective conversations
Ways to manage your emotions
How developing your emotional intelligence improves business results

Action-Based Learning — It’s the Future of Corporate L&D
What's the reality of training today?
Poor engagement, low completion rates and next to no knowledge retention. Despite learning leaders aiming for the exact opposite. Here are the numbers:
· 6.5% of learners complete their training (excluding mandatory training)
· 87% of training is forgotten within one month of training
· 80% of new skills are lost within one week of training if not used
Bridge the gap between corporate training and real work outcomes
How are we still getting training wrong? Corporate training programs are designed in a way that’s inherently flawed, focusing mainly on passive content delivery. Action-based learning helps bridge the gap between theory and practice, and leads to an 18X higher knowledge retention rate and 4X higher completion rate.
Download the eBook and learn how to apply action-based learning to deliver a stellar ROI for your company.

3 Tips for Helping Workers Manage Stress
Stress can wreak havoc on a workplace.
From tight deadlines to budget crunches, personal problems to health issues, stress of all kinds can decrease productivity and affect employee morale. And certain seasons—especially the end of the year, with the pressure of the holiday—can bring extra stress. What can an empathetic employer do to help?
Click below to download this White paper.

Why eLearning Fails: Pathways to Measurable Success
Instruction via eLearning provides unique opportunities and very real limitations. Just living with the limitations while failing to take advantage of its unique opportunities is a losing strategy.

6 Ways Every Learning Leader Should Be Using Video
Melissa is a rising star at your company. She's been promoted five times in as many years and is on track to join your leadership bench program. Unfortunately, she just gave her two weeks' notice.

How to Quantify the Value of Corporate Learning Programs
Let's face it, employee engagement, proficiency and productivity are the most important attributes to the success of an organization. Therefore, the primary goal of corporate learning programs should be to improve each and every employee and to measure the impact of these efforts on business or organizational goals.
Furthermore, corporate learning programs must introduce leading indicators of performance related to knowledge, skills and engagement. Plus, designing a continuous and agile program that is highly relevant and contextual to an individual's job and company is necessary to build the capabilities needed for the maximum impact on business outcomes.
In this eBook, we will:
Explain inherent barriers to proving ROI of learning programs
Encourage L&D professionals to reconsider learning metrics and ROI measures
Demonstrate how best-practice microlearning improves employee proficiency and impacts performance
Describe how to build a measurable learning business case for the C-suite audience

Management Mess to Leadership Success: 30 Challenges in 30 Days to Become the Leader You Would Follow
Presented by Scott Miller, FranklinCovey EVP of Thought Leadership and Author of Management Mess to Leadership Success - 30 Challenges to Become the Leader You Would Follow

Rapidly Create Compliance Training Using Out-of-box Assets with Adobe Captivate
As eLearning professionals, we often find ourselves tasked with creating eLearning courses on some mundane topics which relate to informing employees about the company policies, regulations, and laws, and we find it challenging to make it engaging for the learners. Adobe Captivate (2019 release) has a magic solution for you!