For years, organizations researched, explored and discussed transforming content to a more learner-centric, multi-modal, personalized environment. But the actual transition has been arduously slow. Although the workforce has grown increasingly mobile, remote and dispersed, most learning organizations continue to focus on in-person, instructor-led training. Of course, 2020 and the onset of a global pandemic upended everyone’s perception of "business as usual" and kicked all of these trends into overdrive. Learners expect the technology and content associated with learning to behave the way technology and information behave in their everyday lives. They want personalization, context and relevance, and they want it immediately.  Download the free eBook by Brandon Hall Group and Xyleme

While organizations understood that skill gaps existed before the pandemic, the Great Reshuffle has only hastened the need for to close those gaps as record numbers of employees are making career shifts. One of the biggest reasons employees choose to leave is a lack of career growth opportunities. When employees leave, companies may feel pressure to fill vacant job roles right away while failing to recognize skill gaps and ultimately costing the organization more time and money. To better understand how organizations are tackling skill gaps, BizLibrary administered a skills survey to more than 200 respondents in the HR and L&D spaces with the below findings. In this eBook, you’ll learn: How training leaders are managing training requests  How to map and the benefits to mapping skill development Strategies to promoting training beyond simply compliance How to address the future of personalized skill development 

It’s not as though culture change was easy before the pandemic.  Using training as a lever to move complex human systems into new patterns of behavior was more or less a ninja-level skill even before the whole world went on lockdown. Then everything changed, again and again (and again!). We went virtual in a sort of all-or-nothing, emergency shutdown way… and then we came back in a sort of catch-as-catch-can, hybridized, random sort of way.  Now we’re trying to get our footing, adding new ways of working to old ways of working in hopes of getting ahead of - or at least, catching up with - a rate of change that seems to be ever-accelerating.

Did you know that only 1 in 4 North Americans views salespeople as credible in what they say and do? Almost every sales organization attempts to qualify prospects, but they should be giving equal consideration to how buyers qualify (or disqualify) them. It's much more than just price and product.  

"Unprecedented times." "The next world of work." "The great reset." You’ve heard these phrases repeatedly. And it’s true: The COVID-19 pandemic and other world events have radically changed how we work, where we work, and what employees expect from work. But in many ways, that’s a good thing — because a shift in the way we work has long been in the cards. Standing at the edge of a 5th industrial revolution, employees are now heading back to work after the most intense period of change the modern world has ever experienced. This also means organizations have a once-in-a-lifetime opportunity to re-build work in a way that works for everyone. And the future of work now lies squarely in the hands of HR and talent leaders. Like no other business leader, talent leaders hold the golden thread to reimagining the workplace for today — and whatever comes next. As agents of change, you have the opportunity to empower a more connected, collaborative, and future-ready workforce. The future belongs to organizations with the courage and mindset needed to reimagine how they work. To meet the future ready — with agility, resilience, shared purpose, and alignment — you must deliver a connected experience that creates value for people, and an environment that’s designed for collective growth and success. ​ This opportunity to redesign the way we work and pursue what’s possible may never come again — let’s not waste it. To help guide your path forward, we asked talent practitioners around the world - as well as renowned thought leaders from companies like The Josh Bersin Company, The Fosway Group and more - what they have to say about rebuilding a future that works for all. And what they had to say may just give you a new lens through which you view your organization’s approach to work. Filled with proven strategies, revealing statistics, and practical examples, this guide will give you the insights and inspiration you need to meet the future ready. You’ll learn why (and how) you should: Make learning foundational to people and business growth Turn skills into your new growth language Connect skills development to career paths Let artificial intelligence (AI) do some of the heavy lifting Download the guide now to learn how you can rebuild a workplace that empowers everyone to adapt, grow, and succeed!

Upskilling, designed mainly for those already on the job, is the process of teaching employees new or additional skills. Upskilling, or reskilling, traditionally costs less than replacing employees with skilled new employees. With an expensive price tag and high stakes, upskilling has surged across organizations worldwide thanks to digital transformation. Several influences have caused this massive upskilling, including:

Ready to rock and roll with Adobe Captivate? Participate in a 90-minute hands-on workshop by Damien Bruyndonckx and learn to create an exciting eLearning course that hits all the right notes! The best part? Create your own short project and earn a certificate of participation. 

Following accessibility guidelines may have you focusing on functionality requirements; but, an accessible course can be engaging and interactive too! As L&D professionals, it is our duty to ensure knowledge is delivered clearly to everyone. The challenge? We want more than something spelling out precisely how to execute Web Content Accessibility Guidelines (WCAG); we want our eLearning to be powerful AND effective. In the eBook, you get BOTH step-by-step instructions, along with checklists, tips on problem-solving, and general strategies that you can put into action with any authoring tool. 

As companies face unprecedented staff shortages and an ever growing skills gap, investing money in building strategic and on-going virtual training programs becomes essential.  Understanding what untrained or undertrained employees are costing companies reveals the value of training.  Download Now

"I’d love to add stories and storytelling in my lessons, but they are long, tedious, and hard to do, not counting the fact that it’s costly."

Pivot is the word of the 2020s, but SCARY is more like it.   Join Lou to rebuild your confidence by using project management to invent innovative learning and development. It’s time for L&D to shine, step out of the shadows and create a new frontier, not just what everyone else is doing.  Although there are many exciting new processes and tools in L&D, the way we work with people and learning needs has to stay top of mind.  

As a learning program leader, people look to you for answers. What keeps learners engaged with course material? Which courses need new or updated content? How can we improve our test prep experience and help candidates feel more confident? Yet finding the answers to these questions isn’t always easy. If you’re ready to learn a new way forward from fellow leaders who’ve been there before, this is the eBook for you.  We talked to 5 Chief Learning Officers and VPs of Learning at the country’s most innovative associations and certification providers and asked for the secrets to their success. Download this free eBook to find out what they are!

Let’s be frank: After all these years, PowerPoint still frustrates us left and right as we try to create engaging and effective slides. This session will address the most common problems and failings in the industry standard presentation program and provide practical solutions and workarounds to save you hours of wasted time and trips to Google asking, "Can PowerPoint do this…"

The world of work has changed. Trends suggest that hybrid and flexible work practices will be a permanent landscape in organizations. Employees want to assert their options to have a more say on their work arrangements. Businesses are wrestling with creative options to retain workers and talent, while making them productive.

Most organizations say they are committed to diversity, equity or equality, and inclusion. But many diversity and inclusion initiatives are unsuccessful or even counterproductive, especially if they focus on diversity at the expense of inclusion. In an inclusive organization, everyone should feel respected and valued for who they are as an individual or as a member of a group.

Ever wonder How am I doing? Don’t wait for the evals or boss to tell you something’s wrong. Instead, join Becky for a fast-paced hour focused on a diagnostic you can use to assess your virtual training programs. Your learners thank you in advance!  

In today’s disruptive business environment, it’s crucial for enterprises to champion cutting-edge learning platforms that keep their workforce ahead in the race. And undoubtedly, the key ingredient to every enterprise learning initiative is content.  

These 25 Questions on How to Get Ready for Hybrid, Flexible, and Work-Driven Learning is a list of provocative inquiries and questions. Our intent is to help you trigger conversations for deeper reflection and help you decide on the needed strategy and tactical changes to scale up new hybrid work and learning conditions. 

Many diversity and inclusion initiatives are unsuccessful or even counterproductive, especially if they focus on diversity at the expense of inclusion. To be included, an employee should be able to feel that they are valued by their organization, that they belong, that they are included by their co-workers and by their manager, and that they can be their authentic selves while at work. The role of the manager, and of leaders in general, is central to an individual employee’s experience of inclusion. Inclusive leaders will demonstrate a degree of humility, curiosity, openness, empathy, courage, and flexibility. They will be self-aware and use differences between individuals positively. Previous research suggests that inclusive leadership fosters greater employee engagement. Fostering employees’ perceptions of inclusion, in part by inclusive leadership, is important for organizational success. Very little research has investigated the impact of personality on inclusion, or the link between personality and inclusive leadership behaviors. This study attempts to examine the relative importance of personality and other factors on employee perceptions of four aspects of inclusion: The extent to which individuals feel they are included by their co-workers The extent to which they feel they belong to, are ‘at home’ in, and are valued by their organization The extent to which they feel they can be their authentic selves The extent to which they feel their manager behaves in an inclusive way to them Data was collected on 251 people who completed an online survey. Any respondents who were themselves managers or leaders were also asked questions about their own inclusive leadership style.

The foundation of Customer Success is an effective process for customer onboarding, implementation and launch. This reduces the time it takes for customers to see value from their purchase, known as Time to First Value (or TTFV). But what exactly is TTFV, why is it so important, and how can you minimize it? In this whitepaper, we explore the concept of Time to First Value, which is just one aspect of Imparta’s Customer Success & Renewals program, and describe the 7 techniques you can use to reduce TTFV to benefit your customers, and your own organization. 

The LEO Learning research team has compiled a helpful list of external resources that we’ve found useful in understanding the power and delivery of collaborative learning in practice. These resources were first distributed in the October 14 webinar below.  For the greatest benefit, watch the recoded webinar as well.  But even if you don't, be sure to download this valuable list.  Our gift to you, from Training Mag Network and LEO Learning.

The difference between digital learning and digital learning that delivers real change is harnessing the power of collaboration—through shared connection and engagement, sense-making, support, and sustained learner-to-learner networks over time.

Until last year, in-person, face-to-face training was by far the primary learning modality used to improve leadership and sales performance. The reason for that is not hard to understand—it has simply been the tried and tested way to deliver learning that leads to behavior change and performance improvement. When the ability to deliver face-to-face training was instantly cut off, the need for performance improvement to execute business strategy continued and, in some ways, became even more acute. 

Do you need to show the value of a major soft skills initiative, such as leadership development or change management? Value is in the eye of the stakeholder. Attend this informative program to find out how to get the information you need and build a program that will deliver bottom-line results and measurable progress towards mission accomplishment.