Modern, enterprise B2B buyers have no tolerance for "Jedi mind tricks."  And as professional, consultative sellers, we shouldn’t want to foster an environment where we "overcome" our buyers’ "objections." Could anything be less consultative and more combative?

The main purpose of Microlearning is to help workers fix, solve and improve work issues. One way to do this is to help provide smaller or chunked content. However, this unique strength of Microlearning presents a problem. It is hard to collect and report data of Microlearning impacts. Therefore, it is hard to justify the investments.

Are all of your employees able to take time away from work for classroom training sessions? Do you have an unlimited travel budget to allow them to attend training? Are they fully engaged and meeting your learning objectives?

DO YOU WANT TO DEVELOP A BEST-IN-CLASS SALES FORCE? Frontline sales management is one of the most challenging jobs in business today. There's constant chaos that distracts managers from the important work of being a sales coach.  In this ebook, we provide simple yet highly-effective methods for getting the most out of your sales talent. At the end, you’ll have what you need to follow a proven-effective path to develop sales coaching excellence, and as a result, develop a best-in-class sales force. Click below to download this ebook.

For any organization to have a successful training program, it is critical to align business goals and strategic initiatives. Hear from BizLibrary experts on how to effectively align goals, track progress, and measure results.

Join us for this in-depth look at what tools, design and technologies we should be focused on in learning today and what’s just around the corner. We’ll dissect what technology will be enhancing learning and what we need to get excited about and start planning how to integrate into our solutions. What can we learn from the buzz and new tools appearing in the consumer and corporate environments and how can we take advantage of them to help our users learn.  

Training, the key to development, engagement, retention, and productivity and compliance. Developing employees’ abilities and knowledge on everything from compliance and job-related skills to leadership and communication is critical. But how valuable is training? We recently found out!

If it is true that many organizations spend $10 - $12 thousand on hiring individuals and only $2 thousand per year on sales training, that means that what organizations do spend on sales training needs to count. Making sales training and enablement count requires program design that aligns with the needs of the business. 

When it comes to enabling on-demand learning, search is absolutely critical. After all, if a resource can’t be found, no one will be able to benefit from it.

Various organizations utilizing eLearning are developing Serious Games to increase both engagement and interest during employee training programs. This is due to game mechanics being an effective way to teach today’s learners, resulting in higher motivation and desire to complete training. However, many people face challenges in the development process, unsure of exactly what is needed for planning and implementation. Fortunately, this does not have to be the case.  

The Disney philosophy doesn’t start with customers. It starts with "castomers™". The formula is simple. A great castomer™ experience leads to a great customer experience.  Castomer™ care involves four elements summarized in the acronym TEAM.

10 Big Impact Areas for Microlearning - PDF

Introduction - Microlearning 10 Big Impact Areas

We often hear from learners that "people don’t seem to think anymore or they don’t go the extra mile." What are we doing about it?

Sometimes it feels that knowledge is in a locked drawer or vault. No one can access it.

Are you helping in a crisis situation? What if there is a fire or a risk of violence at the workplace?

Why have many of us forgotten that compliance is about protecting people in many cases? We tend to think of it as a checkbox for rules.

Many businesses are learning that there is money to be made in warranties and post-sales services. However, they also need to control its costs.

Disruptions do happen and when they do, we want workers to respond quickly. However, the speed of their responses depends on the availability of knowledge they can use and act on.

Why wait for whistleblowers? Why not be on alert for broken and things that do not work? Do you know what happened to the Deepwater Horizon explosion and oil spill?

There are rare and narrow expertise areas for which only a few people qualify. The go-to expertise knowledge is locked in the minds of these experts.

It can be very annoying for employees and customers when small bugs, fixes, errors and deficiencies in products and services or processes would require so much attention.

There is so much waiting time, standby time, time in lines and queues, call-back time, and on-hold time.

You’ve mastered marketing campaigns, but there’s more to email, events and digital marketing if you want to drive sales qualified leads. It’s time to elevate your marketing and sales approaches to convert those marketing qualified leads into the sales pipeline.