Do your salespeople sound great in role play, then fall apart on a sales call?  It does not matter if you have the perfect sales script - scripts only work if you give the prospect their lines and tell them exactly what to say and how to say it.  If you can do that, your salespeople will be just as effective on sales calls as they are in your sales meetings.  Instead of worrying about developing the "perfect sales script," focus on coaching your sales team for conversational fluency.  

After a decade of proving its value within higher education, the "Flipped Classroom" model debuted in the workplace in 2019. Since then, however, organizations have quickly adapted to using real-time video conferencing tools like Zoom, Webex, and GoToMeetings, particularly in the areas of training and employee onboarding. How then, should organizations be using a flipped-classroom approach in today's environment?

Workplace expectations are once again on the rise. L&D is now managing more than ever before, and often delivering training to a scattered workforce. The demands of modern learning are quickly showing the limitations of inferior solutions. In this eBook, we’ll breakdown the 5 ways that modern learning is rewriting the rules of the LMS.

Sales enablement is an emerging profession that is quickly approaching a crossroads with significant ramifications. Like our training and HR counterparts before us, practitioners of sales enablement face a choice of being viewed as an overhead expense or an essential business partner that provides value as a critical piece of the organizational growth engine.  

Join Frank Pietrantoni and Rebecca Davenport from the Office of Health Professions Education at Nebraska Medicine/UNMC as they share their recipe for adaptive learning that combines a little bit of xAPI and a dash of SCORM, and then mixed together in an LRS and LMS.

Discussions about diversity, equity, and inclusion (DEI) are center stage in many organizations. This conversation is not new-it’s just that DEI is a topic on which attention ebbs and flows. When inequities and bad behavior risk or damage individual or organizational reputation, microscopic focus ensues. When things seem to rock along smoothly, focus moves elsewhere. Organization leaders pledge hundreds of millions of dollars to commission studies, launch training sessions, and hire consultants and diversity czars. But is it working? Some experts argue that, despite decades of hand wringing, costly initiatives, and uncomfortable conversations, organizations have, apart from a few exceptions, fallen far short of their goals.1   vvvvvv

Getting started is easier than you think. There’s a lot you can do with simple metrics and the data you have right now. In this eGuide, you'll: Explore five steps to help you get started with learning analytics Understand different technologies—such as xAPI— that can support your learning analytics program Find the right approach for your learning analytics program

Whether played by teens, adults or in corporate team-building programs, an Escape Room is a perfect way to test your wits in a race against time. Throughout the world the fascinating world of Escape Rooms is popular and growing! According to S. Nicholson’s study on escape rooms, they involve teamwork, communication, and delegation as well as critical thinking, attention to detail, and lateral thinking. 

Discussions about diversity, equity, and inclusion (DEI) are center stage in many organizations. This conversation is not new-it’s just that DEI is a topic on which attention ebbs and flows. When inequities and bad behavior risk or damage individual or organizational reputation, microscopic focus ensues. When things seem to rock along smoothly, focus moves elsewhere. Organization leaders pledge hundreds of millions of dollars to commission studies, launch training sessions, and hire consultants and diversity czars. But is it working? Some experts argue that, despite decades of hand wringing, costly initiatives, and uncomfortable conversations, organizations have, apart from a few exceptions, fallen far short of their goals.1  

Modern employees are turning away from traditional education and learning toward certifications and online learning. You’ve seen the challenges facing today’s workers who want to take their careers to the next level. You know they need the credentials to get ahead and succeed. You also know they need modern learning tools to gain access to the future they want. So, the question is: what can you do to support them? In this white paper, you will learn how credentialing bodies can seize this golden opportunity to reinvent their approach and create scalable learning that is aligned with where education is headed. 

The COVID-19 pandemic has forced organizations to move their learning and development offerings online. The digital transformation of learning has had advantages for workers now able to access learning and development online, at their own pace, and from their own homes. However, the maddash approach to migrating existing face-to-face content to a digital format without time to intentionally cultivate a desired digital learning experience has left some learners and organizations with the impression that online learning is not as effective or engaging as face-to-face.

Engaged learning is unlikely to be the result of an aggregation of courses selected from content providers. The L&D department needs to stop only focusing on ‘courses’ (created externally of the organisation or wholly by L&D) and rather start partnering with the business. Tapping into tacit knowledge and SMEs in order to create resources and experiences which drive measurable value and performance. This eBook aims to demonstrate the power of SME learner relationships in driving engagement. Read the eBook and learn:  What engagement with learning - and the process of learning - really looks like  How tech can enable and support a culture of learning engagement and performance  Real examples of how progressive companies such as Vodafone, Avon, Carpetright and Scandic build and maintain an army of engaged learners

Research from Brandon Hall Group found that course-centric learning lacks a connection with business and performance outcomes. While course-centric learning defines much of corporate learning today, this approach cannot keep up with the speed of change, nor can it provide adequate performance support.  Organizations seeking to improve learner engagement to drive performance outcomes must address the following key issues: How do we develop a learning strategy that focuses on the learner? What do learners need from learning programs to be engaged and successful? What must be included in learning programs to ensure an effective experience? Which tools and technologies should organizations leverage as part of the learner experience? 

Are you asking the right questions at the end of your eLearning course? Are these questions closely tied to the learning objectives? Do you include application-based questions in the assessment?  If the answer to any of these questions is ‘No’ or ‘Not sure’, join Dr. Pooja Jaisingh, as she talks about the best practices for writing effective assessment questions for your eLearning courses.  

Organizations in the top tier of employee engagement outperform their peers by 147% in earnings per share and have a 90% better growth trend than their competition. However, only 36% of U.S. workers are engaged, which means the vast majority sleepwalk through the day giving you zero discretionary effort.  vvvvv

PowerPoint has a wonderful new presentation option called Live Presentations. You can share a deck with your audience and they can each have a personalized experience with subtitles, multi-language translations, reactions, and feedback. It’s a terrific way to share content, whether remotely or even in-person.

What does the future of learning bring to the corporate world? What are the challenges and opportunities? Read all about it in our guide to the changing landscape of learning & development. Topics in the eBook include: The global trends affecting L&D including upskilling & reskilling, sustainability and more How education technology can support your strategy for success in a changing world Tips and tricks for top-quality remote training and bright learning outcomes

As a training manager, your time and resources are spent developing others, and your own development is likely to be pushed to the side. But making time for your own development can help improve the effectiveness. In this eBook, you'll learn the skills you need to take your program management to the next level. You'll also learn: Characteristics of top training programs How to conduct a needs assessment to align training needs to organizational goals Tips for conducting data analysis to identify training trends

Few can dispute that the Covid-19 pandemic has revolutionized the workplace. Before the pandemic and according to a Gallup poll conducted in August 2020, the average American worker averaged 2.4 days of a 20-workday month telecommuting; during the pandemic, the average American worker is averaging 5.8 workdays telecommuting (Jones, 2020). One in four U.S. workers now works completely from home. While only 51 percent of Chinese employees work from home, 69 percent of U.S. workers do (Liang, 2020). After the pandemic has been vanquished, many workers will prefer to work at home either full-time or part-time (Courtney, 2020). Employers that offer work from home opportunities will enjoy advantages in attracting and retaining star talent. Download this paper by Dr. William J. Rothwell & Cho Hyun Park to learn their ideas on how to manage and improve on how virtual coaching can provide some effective solutions.

Over 60% of daily tasks are about problems that have no clear answers. They are exceptions from routine tasks and they require different skill sets. Unfortunately, traditional training and learning designs are limited to instructions and memorization of content. Instructions are useful when problems are specific and known. They are ineffective in problems that require more critical thinking. 

Using illustrations is one of the prominent ways of creating visuals for eLearning courses. There are a lot of stock photo websites from where you can download and use these illustrations and vector graphics.  

Many companies profess to make coaching and skills training a priority, but how many actually do? A recent State of Sales Coaching report indicates there is more preaching than teaching occurring in B2B sales environments. That’s a dangerous trend in a time when The Wall Street Journal reports that companies are struggling to fill sales roles. Our latest special report explores what a coachable culture is and how to get there if you’re not already. Other articles include: How to Scale Your Coaching Capabilities With AI 3 Steps to More Effective Virtual Coaching Coaching for Stronger Teams In a Hybrid Environment

Come join us for a free one-hour session packed full of valuable tips from three of the most dynamic and effective practitioners in the business today and a free preview of the insights they'll be providing at the TechLearn conference.  Did we say free???  Don't be late!

We have reached a pivotal moment in the learning industry—particularly for training companies—as a result of digital transformation. Digital learning has proven to be an effective and efficient way to consume training and scale your learning program. It’s safe to say that if you are resistant to transforming, your business will become obsolete.