Get a competitive edge by developing your emotional intelligence Emotional intelligence, or EQ, is a fairly new concept, but it's quickly becoming a highly desirable trait for many employers. In a time when technology has allowed us to automate many processes, the ability to relate, empathize, and connect is more important than ever. There are several factors that make up emotional intelligence, including self-awareness, social awareness, self-management, and relationship management. Taking time to improve each of these can set you and your organization apart. Individuals with high EQ have stronger relationships in and out of the office, which can lead to higher job satisfaction and lower employee turnover rates. But strong relationships are just one benefit of high EQ. Employees with high EQ tend to have higher productivity and profitability rates, solid problem solving skills, and the ability to control their emotions during stressful situations. Not only do these traits make the workplace more enjoyable, they can also drive business results and keep the organization competitive. Everyone has some degree of emotional intelligence, but there's always room for growth, especially as your role or circumstances change. This ebook has prompts and practices to help you improve your emotional intelligence. You'll also learn: Tips for becoming a more active listener  How to have effective conversations Ways to manage your emotions  How developing your emotional intelligence improves business results

What's the reality of training today?    Poor engagement, low completion rates and next to no knowledge retention. Despite learning leaders aiming for the exact opposite. Here are the numbers: ·  6.5% of learners complete their training (excluding mandatory training) ·  87% of training is forgotten within one month of training ·  80% of new skills are lost within one week of training if not used  Bridge the gap between corporate training and real work outcomes   How are we still getting training wrong? Corporate training programs are designed in a way that’s inherently flawed, focusing mainly on passive content delivery. Action-based learning helps bridge the gap between theory and practice, and leads to an 18X higher knowledge retention rate and 4X higher completion rate.    Download the eBook and learn how to apply action-based learning to deliver a stellar ROI for your company.

Stress can wreak havoc on a workplace. From tight deadlines to budget crunches, personal problems to health issues, stress of all kinds can decrease productivity and affect employee morale. And certain seasons—especially the end of the year, with the pressure of the holiday—can bring extra stress. What can an empathetic employer do to help? Click below to download this White paper.

Instruction via eLearning provides unique opportunities and very real limitations. Just living with the limitations while failing to take advantage of its unique opportunities is a losing strategy.

Melissa is a rising star at your company. She's been promoted five times in as many years and is on track to join your leadership bench program. Unfortunately, she just gave her two weeks' notice.

Let's face it, employee engagement, proficiency and productivity are the most important attributes to the success of an organization. Therefore, the primary goal of corporate learning programs should be to improve each and every employee and to measure the impact of these efforts on business or organizational goals. Furthermore, corporate learning programs must introduce leading indicators of performance related to knowledge, skills and engagement. Plus, designing a continuous and agile program that is highly relevant and contextual to an individual's job and company is necessary to build the capabilities needed for the maximum impact on business outcomes. In this eBook, we will: Explain inherent barriers to proving ROI of learning programs Encourage L&D professionals to reconsider learning metrics and ROI measures Demonstrate how best-practice microlearning improves employee proficiency and impacts performance Describe how to build a measurable learning business case for the C-suite audience

Presented by Scott Miller, FranklinCovey EVP of Thought Leadership and Author of Management Mess to Leadership Success - 30 Challenges to Become the Leader You Would Follow

As eLearning professionals, we often find ourselves tasked with creating eLearning courses on some mundane topics which relate to informing employees about the company policies, regulations, and laws, and we find it challenging to make it engaging for the learners. Adobe Captivate (2019 release) has a magic solution for you!

Gone are the days of someone working for one company for their entire career. According to the Bureau of Labor Statistics, the average person will change jobs 12 times before retiring. This increase in employee turnover can often be attributed to times of change and uncertainty in the workplace, like layoffs, restructuring, mergers and acquisitions, etc. Change in the workplace is inevitable, but it doesn't have to be seen as negative, and it certainly doesn't have to become a reason for talented employees to leave your company.

When was the last time you left a webinar with 1-2 points that you can take home to your organization, implement and dramatically increase your output?

Sales coaching is a powerful way to reinforce learning and help reps master key skills - you know it, we know it. It’s part of why video coaching tools have become so popular recently.

What is the difference between an organization that hordes knowledge, and one which sponsors and supports a culture of learning? One potential aspect of an organization that is recognized for creating a culture of learning is the availability and endorsement of user generated content in the organization's training materials.

For the third year, Training magazine and Wilson Learning Worldwide have teamed up to conduct the Annual Leadership Survey focused on creating effective leaders and preparing the next generation of leaders.

Supercharge your learning strategy using easy-to-apply principles from neuroscience Behavioral science has the power to motivate people to learn and change. But it can be a complex, nuanced subject. Advice previously offered from the learning industry often lacked scientific evidence, but times are changing.

You are about to embark on a journey that is going to help you to book, sell, and retain like never before. This book reveals: What has changed in our B2B industry/profession, how to cope with the change, and what skills should one acquire to thrive? What should you change/improve to book, close, and retain more than ever? What resources are valuable to keep on your road to success? "The illiterate of the 21st century will not be those who cannot read and write, but those who cannot learn, unlearn, and relearn." ― Alvin Toffler Click below to download this eBook.

Mentoring. Managing. Counseling. Coaching. Many people use these terms more or less interchangeably when referring to people management in the workplace. However, the truth is managing someone is fundamentally different than mentoring someone. When it comes to the concept of coaching in the workplace, the difference is even more stark.

"You get what you recognize and reward" is considered the Greatest Management Principle in the World. Join the world's leading expert on this topic and related ones (Employee Engagement, Employee Experience),

Get the most out of training by recognizing employees before, during, and after a learning event. The principle of recognition that "You get what you reward" is a universal yet often underused principle in day-to-day management—and the training and development function is no exception. There are many ways that recognition can be used to make the training function more efficient, learning more effective, and the training staff more appreciated. By doing so, you can get the most out of the training investment that’s made in your organization. Click below to download this article.  

Build Stunning PowerPoint Templates That Work! - Learn to quickly make intuitive, easy to use, professional PowerPoint templates. Great templates mean better presentations. Unfortunately, most do not work and are often misused. Avoid common traps and mistakes. Get the tips, tricks and secrets the pros use to design and deliver PowerPoint templates that everyone can use the right way. Also, get 10 professional PowerPoint graphics and discover a tool to make more. After this session you will be able to:

You were minding your own business and doing your best at a task. A member of management approached and said, "You're doing such a great job with this task that we're going to make you a trainer of this task!" Wahoo! Somehow you don't feel like celebrating…. What IS this thing called training and how do you get started? In this session, you will learn to: Describe the behaviors of a successful trainer Identify the differences between basic and advanced training skills Use 20 adult learning concepts to relate to learners

You're spending too much time on your slides! And they're looking boring. Get 10 quick slide hacks that will turn meh into marvelous. They're quick makeovers that you can use again and again.

Leaders and organizations today need new ways and skill sets to solve complex challenges and to seize opportunities faster. Incorporating design thinking into employee training can help solve this challenge.

In sales, we often find ourselves grappling with a false choice - do we focus on relationship building with the customer, or focus more on winning the deal at all costs? It can often seem like there is no middle ground, we have to either perform like a hardliner or try and gain the customer's favor. But it is not, in fact, an either/or situation. This white paper explores the middle ground between building relationships and winning the deal and offers helpful tips on ways to nurture both your relationship with the customer while keeping your eye on the prize. Read more to discover how it might be the way salespeople think about their customer relationships that prevents them from focusing on and winning the deal. JMReid Group is a training company that provides sales programs with this middle ground at top of mind. If you like what you read, contact us in the interest of your sales team at www.jmreidgroup.com.

Walt Disney was not your typical businessman. He didn't go to college. He didn't have an MBA. He hated org charts. It's doubtful he ever drew up a vision and mission statement. And yet he succeeded beyond what anyone's imagination. He did it through an unorthodox approach that made Disney one of the world's most admired companies and a place where inspiring leaders train and develop exceptional employees who deliver amazing customer service.