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Rethinking Your Performance Management Program

“Performance management” sounds wholly positive. After all, who can argue with better performance? And effective performance management (PM) programs can deliver significant, tangible benefits such as: Increase in time spent on strategic priorities Improvement in employee productivity Jump in project completion rates More decrease in turnover

Trying to Change Your Culture? Activate Your Secret Weapon.

Managers are the connective tissue of your culture, creating a series of invisible, interwoven links between individuals, leaders, the business, and the strategy. When managers are living, promoting, and celebrating your culture, they are bringing it to life every day at the team level. This is critical because that’s where the real employee experience takes place.

Decoding Value in Today’s Workplace

In this white paper we examine valuing alternative futures and the use of qualitative probability theory to weigh the consequences of different actions.  We\'ll show how to use a common platform to engage their clients in the process of identifying assumptions, weighing the risk of those assumptions materializing or not, and valuing choices based on the probability of possible outcomes. Benefits: The benefits are participants will receive a set of tools and decision models that encourage logical thinking, discipline, and consideration of organizational realities that, in turn, will help them:   Save time.   Avoid unnecessary costs.   Increase their confidence.   Be perceived as having business smarts.   

Instructional Designer/Developer Practice Analysis and Survey Results

The employment market is fragmented and diverse. Every sector of business requires instructional designers and developers. Many employers prefer Instructional Designers (IDs) with experience in their business sector. This means that subject/content experts with a talent for teaching often move into instructional design using their field-specific knowledge as the key to open the door to course design and development, but with little or no formal preparation for quality instructional design and development. This paper discusses the practice analysis process, including survey results that generated nine primary skill set domains for IDs.  

Bob Pike's - 3 Steps to Success: Your First 90 Days

What are the 3 Steps to Success YOU can take in your first 90 days to facilitate your own success?  We often have the tendency to look around us and see how others are doing things, and then assume, often wrongly, that that is how we must do things. Here are steps that every successful consultant, either knowingly or unknowingly, has followed in achieving success.

Push ‘em Back, Push ‘em Back, WAY Back!

Although this sounds like a cheer on the sidelines of a football or rugby game, this could also be your mantra as a performance consultant when encountering resistance from your client!

The Mobile Virtual Classroom

This paper is focused on the mobile virtual classroom but don’t worry, we’ll be covering the other concepts (globalization and social networks) in future publications. (The concepts are useful here to help explain the context in which we will be discussing the mobile virtual classroom and its place in the modern virtual classroom.)

4 Steps to Build Your (and others') Thinking Agility

Discover the impact of a Volatile, Uncertain, Complex, Ambiguous (VUCA) world on current and future leadership requirements.    Learn how thinking agility will help you and your leaders adapt, focus and get more done in a rapidly changing and increasingly noisy environment. Explore four specific steps you can take to build your own and others’ thinking agility. Create your own action plan from the provided checklists to start putting better thinking to work for better performance and results.

ID Certifications’ Public Promises

This report looks at the implied promises to the instructional design field which include:  -Promises to the instructional designers/developers that they are valued not only financially but also as a professional.  -Promises to the instructional designer/developer’s organization that instructional designers/developers get better, deeper learning and show results through learning transfer.  -Promises to learners that their learning experiences are valuable use of their time and support their current and future work.  Finding ways to reach into organizations for these measures required tapping the instructional design industry and market. A series of focus groups or interviews was planned. This report summarizes the interview process, data, and projected next steps based on interview results. Data gathered about these promises will become part of the ID Certification application process of 2016. 

THINKING LIKE A LEADER: The Top 10 Truths Everyone Must Know about The 5 Levels of Leadership

Successful leaders think differently. They think intentionally about where they are and where they want to go. They think strategically about how they can get there from here. And successful organizations are made up of successful leaders. Can changing your thinking really change your life and how your organization functions? Consider this: after studying successful people for over forty years, John C. Maxwell believes they are all alike in one way: how they think! That is the one thing that separates the successful from the unsuccessful.

Make Session Starters Work - On Your Mark...Get Set...Go!

Whether you call them Ice-Breakers, Session Starters or Warm Up Exercises, they are a MUST in every training environment. A great session starter can set the tone and give you the needed information to plug into your learners quickly. They can build interest, help learners buy into the objectives of the training session and set a climate that encourages learning. 

I-ENGAGE: WHY ENGAGE?

Do you wake up every Monday raring to go to work, full of new ideas, confident that you’ll be able to implement them, and passionate about what you do? If so, would you like to stay that way? And if not, doesn’t that sound pretty great?

I-ENGAGE: YOUR PERSONAL B.E.S.T.

After spending close to 30 years in human resources and organizational development, and participating  in  countless  retention and succession planning initiatives, I’ve  come to the conclusion that employees are not primarily fired or promoted because of their education, skills, or even amount of experience. Of course, those things are important in their own ways; you are expected to be informed, up-to-date, and capable of doing the job, whatever that might be. However, it’s often the intangibles that define an outstanding employee (or conversely, the less-than-outstanding employee). Companies increasingly understand this shift, and have implemented behavior-based interview techniques during the candidate evaluation and selection process. This approach aims to match the key behavioral and / or trait competencies of an applicant to those that define success in  a  particular job – or in a broader sense, in the larger organization.

How the Learning Organization Can Affect Enterprise ROI

Large, global organizations typically operate disparate business systems around the world – increasing information technology costs and impacting service consistency for customers. To increase efficiency and performance, many enterprises choose to optimize their operations based on globally standardized ‘core’ systems. Implementing core software applications, such as SAP, PeopleSoft, SalesForce, Maximo, WorkDay, etc., takes a major investment not only in the technology infrastructure but also in preparing the end-users to operate within the system. Business cases are prepared to forecast the potential savings resulting from the installation of the new application. Assumptions are made on how quickly and thoroughly the users of the application will be able to use it efficiently and effectively. These expectations can be jeopardized if the technology roll-out is delayed or slowed because the users are not ready to meet these assumptions. If a company wants to achieve its business case goals, they need to ensure they get maximum end-user adoption with skilled, competent users.

The Essential Guide to Synchronous Learning, Web Conferencing and Real-Time Collaboration

Today’s dynamic global economy has increased the need for organizational training across all industries. Efficient, cost-effective training and employee development are necessary for day-to-day operations and for meeting strategic business objectives. Many organizations turn to online meeting tools to meet their needs, and there’s no shortage of options. Simple and free. Low-cost/low-feature. Enterprise-grade offerings built for business. But online learning and collaboration require more than a one-size-fits-all solution.

I-Engage: Your Personal Engagement Roadmap

Do you wake up every Monday raring to go to work, full of new ideas, confident that you’ll be able to implement them, and passionate about what you do?  If so, would you like to stay that way?  And if not, doesn’t that sound pretty great? Best-selling author, keynote speaker and bona-fide expert on employee engagement, Bob Kelleher has researched and reflected on these issues deeply.  In his new book, I-Engage:  Your Personal Engagement Roadmap" Bob offers valuable insights and even potential solutions.  Click below to download the first chapter of this latest revelation.  It begins... Engagement is the key. Back in 2003, global consulting firm Towers Perrin (now Towers Watson) identified and defined an intriguing concept that would go on to revolutionize the way companies thought about their most important asset: their employees. Called “employee engagement,” it was originally loosely defined as “the capture of discretionary effort.” Discretionary effort, simply put, means going above and beyond at one’s job, or putting in additional effort, because one wants to do so. 

B2B Sales Has Changed – Why Your Training Should, Too

Just as B2B sales strategies must adapt to increasingly savvy buyers, sales training must change too. This brief discusses how newer training content and methods can result in a better, smarter sales force.

Bite Size is the Right Size: How Microlearning Shrinks the Skills Gap

Attention spans are dropping at the same time technology is advancing, leading to a digital skills gap costing the U.S. economy 1.3 trillion dollars in lost productivity. Therefore there’s an ever-growing need for new and better ways to teach, learn and train the 21st century workforce -- and Microlearning is the solution. This white paper is designed to educate L&D professionals on the advantages microlearning can offer their organizations and a brief introduction on how to create it. In this white paper you’ll learn: Why microlearning is better for learners Why microlearning is better for trainers and creators The principles of effective microlearning and how to create it for your own organization  

Leadership Training that Sticks: 22 Lessons Learned Over 21 Years

Despite billions spent on leadership development, the investment doesn’t seem to be having the impact one would expect. This may be due to the lack of traction these programs typically have when it comes to lasting behavior change. This white paper provides 22 lessons that will help increase the likelihood that the skills learned in a leadership development program will “stick” and be used on the job.

Strategic HR: Integrating Data and Applications for Business Advantage

2013 Integrated Talent Management Survey Results   Two different divisions trip over each other, recruiting the same candidate. A consulting firm is unable to meet staffing needs for a new, tightly scheduled project. An organization doesn’t have a clear picture of up-and-coming leadership for succession planning. A business merging with another company can’t easily identify overlap of staff skills. Sound familiar? All of these scenarios point to poor integration of HR solutions. At SilkRoad, we feel this topic is so important that we surveyed 380 HR professionals on their integrated talent management systems and processes. We\'ve compiled those results into a comprehensive (and complimentary!) report. This report highlights the survey results and explores the most pressing questions confronting talent management professionals, including: How truly integrated are talent management functions in organizations? What are the most common talent management functions that companies integrate? What are the biggest pain points organizations experience due to lack of integration? What kind of data do professionals want, but can’t access? Big Data: What is it and are talent management professionals planning to use it? How important is “social” talent management to professionals, and what do they see as its greatest application? Are companies enabling mobile access to their HR data?

The Messy Link from Appraisal to Learning

It is hard to fault the idea that appraisal reveals an employee’s abilities and a development plan should follow naturally from that. The smooth link looks good on paper. The reality is a good deal messier. It is not that HR is doing something wrong, just that the process is harder than it looks. Understanding why it is hard will lead to better results. Download this complimentary ebook and gain a full understanding of the link between appraisal and development, and what you can do to smooth this tricky process.

Best Practices: Five ways learning managers can make a strategic contribution

The reality of business today means that organizations will have to grow the talent they need when they can’t find it. Developing talent internally over the long term will be most of the solution. You’ll want some recommendations in your back pocket when your CEO turns to you for answers. Learning managers will be seen as the go-to resources when it comes to compensating for major skill gaps in talent. By socializing learning, mobilizing the technology, creating strategic stretch assignments, partnering with institutions, and speaking to the bottom line, HR can make learning an integral solution to filling skill gaps in the organization.

How to Get Started with Enterprise Social Networks: Justify, Evaluate, Deploy, Adopt and Grow

Social business tools are not entirely new. Enterprises have been using virtual tools such as chat and message board tools for years. Yet today, Gartner predicts that by 2016 half of all large organizations will have internal Facebook-like social networks, and that 30% of those will be considered as essential as email and phone.   Why are we seeing such a rapidly accelerating interest and business investment in social business implementations, especially as Gartner notes in Enterprise Social Networks (ESN)? How do you understand how ESNs can help you and how do you get started? Don\'t get overwhelmed. Download this free eBook from Bloomfire to learn how.

Blended Learning: Let's Get Beyond the Hype

I spent this summer writing the second edition of my book Web-Based Training. One of the topics that required updating was blended learning. In the four years since the book was published, the term has taken on several new means. In my research I found the term blended learning referred to four different concepts.
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