Since COVID, digital skills are more important than ever. The world has shifted to a more virtual communication, collaboration, and project management style. Most leaders agree that they will not return fully to a live, brick and mortar workplace. The bad news is that according to McKinsey, 70% of all efforts to boost digital skills - fail. How will your people thrive in the post-COVID, more virtual world of work?  Best-selling author and productivity guru, Mike Song shares the keys to success and reveals three digital skill sets that can no longer be ignored. This e-paper is a must-read for any HR leader tasked with helping their organization improve digital skills.

Yes, change is hard and it keeps happening to us in today’s hyper-complex, uncertain, competitive, high stakes world. Consider these alarming statistics: 75% of projects fail 71% of companies do not feel their leaders are able to lead them into the future 87% of employees worldwide are not engaged at work In summary, projects are a disaster, leadership is diabolical and people are severely disengaged. A piece of friendly advice: STOP stockpiling statistical knowledge about how bad things are "out there." Dwelling on this is more likely to evoke a "I give up, why bother" reaction. Rather, take a thorough, honest inventory of what’s going on "in here." What are you doing, or not doing that might be adding or detracting from positive change? 

What are the biggest losses that come with not training, or training ineffectively? We all saw Starbucks in the news when they shut down stores to train employees on racial bias.  That one day cost them an estimated $12 million in lost profit.  Our eBook goes into more helpful detail to help you make your case for more effective training on a variety of topics including: Safety Training: Safety incidents and OSHA fines can cost you over $1million. Are you keeping your employees safe? Cybersecurity Training: Cybercriminals have stolen over $2 billion from American companies. Is your company next? Sales Training: Improving prospecting, negotiating, and closing skills may translate into hundreds of thousands of dollars in new sales.

Create learning experiences with AI Voices. Learn how the technology has evolved and how natural a WellSaid Voice Avatar sounds. You too can create a Voice Avatar for brand to narrate your learning content more efficiently — without sacrificing quality.   What's in the eBook: Our vision for AI voice What are AI voices for  The value of creating your own AI Voice Avatar A link to listen to the eBook, narrated by WellSaid AI Voices!

Get A Coach | Be A Coach the authors introduce a new framework for coaching that extends the benefits of this powerful tool to the masses. You will see how everyone, at every level of the organization, can get a coach anytime they need one, anywhere they are within the organization and for anything they are doing. Why? So that people can get better results in their job, more fulfillment in the workplace and more growth and development in their careers. For the organization there are also huge benefits: Facilitating knowledge transfer Fostering collaboration Closing the skills gap Establishing real time, on-demand learning

You've put together a great training program with interesting content and a user-friendly platform, and you're feeling excited that learners are actually engaging. But then leadership asks to see an ROI for the program, and you're not sure where to look beyond utilization. It can be hard to know how to prove the value of training and tie it to business success. The Kirkpatrick Model can help you get a complete picture of the success of your training efforts from both a qualitative and quantitative perspective. In this ebook, you'll learn how to measure the success of your training program through reaction, learning, behavior, and results. You'll also learn: How to tie business goals and changed behaviors to training Tips for getting specific feedback from learners How to calculate ROI for training

Our goal is to provide training that is engaging and effective. As more training moves online, it is important to ensure that it offers a natural, enjoyable learning and training experience. This eBook includes: Trends EdTech Tips & Tricks

Corporate Learning in Today’s Environment Since March of 2020, all in-person learning and in-person workshops have been replaced with online sessions on tools like Zoom and Teams. In addition, organizations started to create more online learning programs and deliver them via their Learning Management Systems. But while the combination of Zoom sessions and digital learning might sound like an effective way to deliver learning, the results are not that great. Learners remain passive and isolated, and learning is still completely separated  from the employee’s day-to-day work. Click below to download this eBook from myQuest.

Localizing your eLearning content can do more than just create a culturally appropriate eLearning experience for your audience, it can also be highly profitable for your organization. In this paper we show you all the ways to capitalize on the benefits of localization.

What will you find in this report? 2020 was an uncertain time for everyone. Corporate training has faced rapid changes that have revolutionized the way we learn and develop ourselves at work. In this report, we draw conclusions on the challenges and contradictions associated with skill training in organizations from a survey of 1,500 HR professionals and employees across various sectors. The analysis of the data obtained reveals some tensions between the different actors within the corporate training sector, but also points to some common ground and key trends for 2021. Download the report and access:  Data obtained from surveys conducted on 1,500 HR professionals and employees from diverse sectors, in the United States, Mexico, France, and Spain Graphs and infographics that reveal where there is alignment and misalighment between the parties involved in corporate training Case studies of well-known organizations that support the conclusions drawn from respondents' answers Opinions of professionals and experts in talent management and development fields

Mental health was once a taboo topic in the workplace, but many organizations are beginning to realize the importance of prioritizing employee mental health and well-being. Although attitudes toward mental health are changing, it can still be hard to know how to offer meaningful support, have conversations about mental health, and get employees and leaders invested in this effort. Incorporating training into a mental health initiative at your organization is a great place to start. Not only can training be used to educate your workforce on stress management techniques and coping strategies, it can help your managers develop skills to support employee well-being and overcome the stigma surrounding mental health. In this ebook, you'll learn key elements for building a strong mental health initiative at your organization. You'll also learn: How to use your training program to support your efforts Common myths about mental health and how to overcome them How to get buy-in throughout the organization for this initiative.

Because the transition to remote work was quick and unexpected, many of us adopted short-term solutions for our day-to-day operations. As remote work has continued to stretch on and becomes the norm for many organizations in the future, we need to find more sustainable approaches to essential operations, like training and development.  The challenge of having a virtual and dispersed workforce can be difficult even for well-established training programs. This guide is packed full of information on how you can deliver an engaging and effective training and development experience... virtually! You'll learn must-haves for maximizing the employee learning experience, including:  Tips for transitioning training online, including integrating a learning platform and choosing engaging content Ways to encourage exploratory learning in a virtual setting How to boost learning retention and training effectiveness 

Video is a key tool in a trainers toolkit. Read the latest research on how best to incorporate video into learning experiences and what high performing companies do differently.

New research from the Cornerstone People Research Lab identified a serious confidence gap between employers and employees about their ability to consume skills development. Developing critical skills in a way that’s effective and meaningful for employees is a challenge. These challenges exist across companies and industries, and across the globe. This eBook offers practical next steps for talent and training leaders to address and enable skills development to empower their people to thrive in the future.

Is Your Onboarding Setting Employees Up for Success? An effective onboarding process boosts productivity, engagement, and retention. When it comes to virtual onboarding, communication and face-to-face interactions with your remote employees are more important than ever. Download this checklist and eBook to learn the 4 pillars of onboarding and key topic areas to cover, plus get a sample template of a virtual onboarding program, loosely based around a 30-60-90 day structure.

Training and safety professionals have long been trained to respond to workplace accidents. However, the field has evolved to become more about prevention and hazard identification before an accident can ever occur.   Conducting a job hazard analysis helps both employers and employees identify potential dangers in the workplace, making it easier to prepare against occupational hazards, from the most common to the most severe.   Download this white paper to learn about the four questions to ask during any job hazard analysis and see how SafetySkills can help you take this important step toward protecting your employees.

Although addressing employee skill gaps has been a business challenge for years, many organizations have begun prioritizing upskilling and reskilling efforts in 2021. The challenges of remote work, along with unprecedented levels of stress and anxiety, have caused organizations to shift energy and efforts into developing their internal talent and ensuring their employees have the tools, skills, and resources they need to navigate this new world of work. To help direct reskilling and upskilling efforts, it's important to get an understanding of where gaps exist and how they impact your organization. For example, are remote workers struggling with new software that impacts their productivity? Does the customer service team need additional training in problem solving to handle customer complaints? Are recruiters struggling to find a candidate so a position sits open? Could middle managers use more training on how to have well-being conversations to help reduce turnover?  Once you know where skill gaps exist, you can take meaningful action to upskill and reskill your workforce. In this eBook, you'll learn strategies you can use to identify and address skill gaps in your organization.  You'll also learn:  How to use a formal assessment to identify gaps  Best practices for closing skill gaps  Ways your hiring practices could be contributing to gaps (plus how to fix them!)

COVID-19 showed us how easily face-to-face solutions can be disrupted. This crisis brought about a new normal, and that means your in-person training programs needed to quickly adapt. Fortunately, pivoting to a digital-first learning model doesn’t only ensure the health and safety of your learners or the stability of your business, but it’s also been proven to be more effective. See how you can convert your instructor-led resources into amazing eLearning assets with this step-by-step roadmap for integrating digital-first learning at your organization In this eBook, you will learn: Four tips to boost learner engagement Things to keep in mind to create great training resources for adult learners Why eLearning fits the modern learner and the modern organization

The American Society of Administrative Professionals (ASAP) recognizes that being an Administrative Professional is more than a job. It is a profession. That is why the organization offers the Professional Administrative Certification of Excellence (PACE). The Value of Certification, a Pearson and Firebrand study, found that a certification credential assures companies that an applicant is competent and professional. When an administrative professional receives the PACE certification all parties benefit. Certified individuals gain professional credibility and confidence; companies that hire certified individuals gain "stand out" employees who can help them meet their organizational goals and, the public gains from the efficiency, innovation, and expertise of highly trained professionals. The Value of Certification report discusses how PACE can help administrative professionals, to better communicate, tackle tasks, and manage projects, showcasing leadership skills, and more. Earning the PACE certification and placing the PACE designation after their name positions them as highly credible professionals who are serious about their careers. Discover the path to advancing administrative and executive assistants through The Value of Certification and PACE.

How many minutes of your day do you spend worrying about making a mistake at work, stressing out about workplace politics, checking out of superficial meetings or over-planning and analyzing without taking action? If you are anything like the majority of people, chances are various stressful thoughts, fears and unhealthy judgments pop up in your head and take away from your energy and productivity. In our 17 years of working with businesses we have found that in order to keep these stressors at bay, we have to be intentional about where we focus our attention and what lens we use to process information. We like to think of that filter as our mindset, and we have dedicated our work to helping professionals of all levels, industries and personalities choose a mindset that helps them be more productive and happier at work. As psychologist and researcher, Carol Dweck brilliantly points out in her book "Mindsets are just beliefs. They are powerful beliefs, but they’re just something in your mind, and you can change your mind." (Dweck, Mindset: Psychology of Success, 2008). "

With more employees working remotely, learning leaders need to adjust how they offer learning content. Learning modalities like instructor-led training remain a powerful option for some, but may need help from modern technology. This eBook breaks down a few ways to adapt learning programs to a scattered workforce.

On top of all your other responsibilities, you might have big-picture to-do items on your list, like "prioritize leadership development" or "create a high-potentials program." It can be hard to know where to begin with broad initiatives like this, especially when you're working with a new generation of leaders and need a new approach. The first step in developing millennial leaders is to get a better understanding of this generation. Once you understand what they want and need at work, you can create development opportunities, programs, and initiatives that resonate with them and set them up for success. In this infographic, you'll learn how to unlock the potential of this generation and create a workforce of strong future leaders. You'll also learn: How to measure the success of your development efforts Key characteristics of millennial leaders Why mentor programs are a must-have for developing millennial leaders What elements should be included in a custom development plan

Catalyzing change means setting the right conditions to accelerate the chemistry of people and ideas that allow your organization to innovate and keep pace with new priorities. Download this research report from the Cornerstone People Research Lab and HCI to gain insight into six action items that high-performing organizations use to build a new-skilling approach to learning and development.

Why are some companies thriving in the current environment while others fall behind? The secret is modern sales enablement designed for virtual teams. Today’s winners are mastering virtual selling with an up-to-date approach to content, tools, and knowledge. Sellers are working harder than ever—and sales enablement has never been more important than it is today. At the start of the pandemic, you may have shifted overnight to virtual selling. But the processes and tactics you put in place in the Spring likely weren’t designed for the long term. Sales teams have had to learn on-the-fly how to succeed when in-person meetings aren’t possible. It’s time to figure out what works in this new world and what doesn’t. Sales enablement in 2021 will be very different from last year. But knowing how to pivot to a modern approach isn’t obvious. Download this eBook to learn the elements of modern sales enablement and how you can upgrade your current approach for long-term success. Get your eBook to learn: Best practices to accelerate results with virtual teams—and why traditional tactics are no longer enough 4 key capabilities of a holistic sales enablement solution How to build a powerful tech stack when your budget has been cut Plus, the 2021 Sales Enablement Checklist to help drive results next year and beyond   Don’t get left behind by relying on an outdated sales enablement approach. If you aren’t updating today, you don’t have a moment to delay.