White Papers & eBooks


In the fall of 2020, we surveyed our customers about diversity, inclusion, and belonging. Our findings reveal that leading organizations are getting increasingly sophisticated in their approach. No longer a side initiative, actions to create inclusive cultures are becoming more holistic, pervasive, strategic, and measurable. But there is much to be done. Our research also reveals opportunities to close gaps between leadership intention and plans and the real-world perspectives and experiences of our people. Where is your organization on this journey? This report will help organizational leaders: Benchmark your organization’s progress on diversity, inclusion, and belonging against other global companies Identify potential gaps between the views and actions of your leadership and the perceptions of your employees that can impact your culture and performance Identify next-level actions your organization can take to close those gaps
What did employees actually learn and did it improve their performance? Every learning professional wrestles with this question. Often held up as a way to address these issues, microlearning is a scientific methodology designed to test learners out of the skills, coursework, and knowledge they have already mastered and deliver targeted learning experiences that fill in gaps. However, there’s a lot of noise in the learning technology marketplace from vendors claiming to provide microlearning when all they provide is over-gamified bells and whistles that do nothing to change learning outcomes. This eBook will clearly define microlearning, the science backing it up, what actually makes it work and how microlearning fits in with your broader learning and development strategy.
21 Surefire Facilitation Techniques in Virtual Training + Engagement Matrix Exercise and Video
Did you know that 80% of employees enjoy game-based learning at work more than traditional training methods? With so many employees working from home and many feeling stressed, anxious, and overwhelmed, game-based learning can be that "magic elixir" that adds the right amount of fun needed. Tapping into the power of play allows businesses to not only stimulate learning retention but also improve company culture. By applying gamification strategies, and adding game-based elements (games, points, badges, leaderboards, competition, rewards, etc.), companies can accelerate the learning process, improve retention rates, and promote a fun environment.  Download this eBook to see how a well-known cosmetic company drove ROI by creating a gamified learning environment to effectively train its global sales team. You’ll learn how to apply the same gamification strategies - including making virtual onboarding more interactive and effective. 
Diversity, Equity and Inclusion (DEI) brings tremendous benefits to organizations of all sizes.    There is a growing push for DEI in business because it benefits organizations with things like a 50% drop in staff turnover and a 56% increase in productivity.  What effects do DEI efforts have on your leadership team?  Is your management team accurately reflecting your DEI goals? Download our free eBook - Diversity, Equity & Inclusion in Leadership
You and your team put a lot of effort into creating training.    But to showcase your value to the rest of the organization, you need to speak their language. And ROI is the metric everyone understands.   Use this training ROI calculator template to: Calculate ROI for many types of training initiatives, such as onboarding, sales enablement, customer service training and more Show the impact of L&D team efforts on business performance Forecast time and budget savings as a result of training Produce ROI charts
Employee mental health has long been a taboo topic in the workplace, but there has been a recent shift at organizations to cater to health and wellness of employees. This shift has resulted in the need for all employees to be able to recognize the signs of mental illness, know how to offer support, and how to handle the tough conversations that can stem from discussing mental health. In this ebook, you’ll learn: Key elements for building a strong mental health initiative at your organization Common myths and misconceptions about mental health and how to overcome them How to get buy-in throughout the organization for a mental health initiative
50 Thinking Tools to Help Learners Scale Capacities Infographics for Social Collaborative Learning
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technology
35 Thinking Tools to Create Impacts in Compliance and Technical Training
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technology
How do you prepare for the unknown? Confounded by the complexities of the last 22 months and the impact to the business, leaders need to pay special attention to the emotional impact on their workforce.  How do you support your people going through this process on both the human and business side of the change management equation? It is more critical than ever to be emotionally intelligent and build trust through clear and frequent communication to promote successful implementation of change. This report published by American Management Association (AMA) addresses the human and business strategies needed for managing change today-how it affects your people, your awareness of it and the way to approach it.  L&D professionals exploring techniques for preparing, communicating with, and supporting their management teams to successfully implement change will find this a valuable resource.  
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