How do you prepare for the unknown? Confounded by the complexities of the last 22 months and the impact to the business, leaders need to pay special attention to the emotional impact on their workforce.  How do you support your people going through this process on both the human and business side of the change management equation? It is more critical than ever to be emotionally intelligent and build trust through clear and frequent communication to promote successful implementation of change.

This report published by American Management Association (AMA) addresses the human and business strategies needed for managing change today–how it affects your people, your awareness of it and the way to approach it.  L&D professionals exploring techniques for preparing, communicating with, and supporting their management teams to successfully implement change will find this a valuable resource.