Many diversity and inclusion initiatives are unsuccessful or even counterproductive, especially if they focus on diversity at the expense of inclusion. To be included, an employee should be able to feel that they are valued by their organization, that they belong, that they are included by their co-workers and by their manager, and that they can be their authentic selves while at work. The role of the manager, and of leaders in general, is central to an individual employee’s experience of inclusion. Inclusive leaders will demonstrate a degree of humility, curiosity, openness, empathy, courage, and flexibility. They will be self-aware and use differences between individuals positively. Previous research suggests that inclusive leadership fosters greater employee engagement. Fostering employees’ perceptions of inclusion, in part by inclusive leadership, is important for organizational success. Very little research has investigated the impact of personality on inclusion, or the link between personality and inclusive leadership behaviors. This study attempts to examine the relative importance of personality and other factors on employee perceptions of four aspects of inclusion: The extent to which individuals feel they are included by their co-workers The extent to which they feel they belong to, are ‘at home’ in, and are valued by their organization The extent to which they feel they can be their authentic selves The extent to which they feel their manager behaves in an inclusive way to them Data was collected on 251 people who completed an online survey. Any respondents who were themselves managers or leaders were also asked questions about their own inclusive leadership style.

The foundation of Customer Success is an effective process for customer onboarding, implementation and launch. This reduces the time it takes for customers to see value from their purchase, known as Time to First Value (or TTFV). But what exactly is TTFV, why is it so important, and how can you minimize it? In this whitepaper, we explore the concept of Time to First Value, which is just one aspect of Imparta’s Customer Success & Renewals program, and describe the 7 techniques you can use to reduce TTFV to benefit your customers, and your own organization. 

The LEO Learning research team has compiled a helpful list of external resources that we’ve found useful in understanding the power and delivery of collaborative learning in practice. These resources were first distributed in the October 14 webinar below.  For the greatest benefit, watch the recoded webinar as well.  But even if you don't, be sure to download this valuable list.  Our gift to you, from Training Mag Network and LEO Learning.

In July 2021, Gamelearn conducted a survey of over 1,000 HR and L&D professionals. From their answers, we've extracted the top trends in the industry today. What's in this report: Key trends in corporate training, including digital training and self-driven development L&D consulting: the digital training portfolios your clients want and what authoring tools can help you achieve them Top takeaways from the survey you can start applying to your work now

There has never been a more exciting time to be an L&D professional. Organizations and employees may still be navigating through the uncertain times of the COVID-19 pandemic, but the value of L&D in the workplace is higher than ever. The Value of L&D Professionals Is Soaring ebook explores the role of L&D in upskilling and reskilling across various competencies for talent retention, improved overall organizational performance, and improved employee engagement levels. This complimentary ebook includes: ATD Research Report stats on effective trainers and skills assessments The ATD Talent Development Capability Model -- the competency model that helps you create data-driven plans for your talent development team A list of popular ATD certificate programs for team training Ways to invest in your L&D professionals The importance of a diverse organization and why a good DE&I strategy is a good business strategy Why you should help your employees in their career development

Online learning is here to stay. Its advantages have become clear, and those that don't embrace it are leaving money on the table. Training companies have an opportunity to embrace the change and create meaningful change in their organizations by moving online. What are the advantages of a digital-first approach, using an eLearning platform? We will provide you with a detailed, step-by-step guide (with free worksheets!) to plan your digital transformation and begin your search for a suitable eLearning platform vendor. In this eBook, we will: Explore the case of a digital-first approach for your training Discuss the opportunity for training companies Examine compliance training: a unique case Walk you through the process of selecting an eLearning platform Identify how Lambda Solutions can help

Go beyond the buzzwords and learn how to truly achieve a culture of learning. This whitepaper, Three Key Steps Towards a Transformational Culture of Learning: Shifting From Investment to Scalability, is full of real-world examples, data, and expert insights.Learn the three key approaches leaders must take to implement and scale digital learning in a way that sticks, is applicable across the org and supports building a sustainable culture of learning.  Download the whitepaper to learn: How companies like Ford Motor Company use eLearning to develop skills that are the foundation of future work Ways to leverage natural and strategic connections to grow your content offerings, build communities of learners, and reinforce learnings, including a sample development plan How to develop a mindset and practice of lifelong learning across your organization And more. "Investment is an important step but does not guarantee success. Training pilots and kick-offs are only half the battle. Scalability demands solutions that deeply instill the culture of learning and dynamic capabilities within the organization. This is where eLearning holds unique potential."

Competency-based training should be an important part of any great employee development program. Simply put, competency-based training is a learning model where employees must reach a certain level of knowledge and skill on a particular topic before advancing to the next task. However, selecting which competencies to develop in your employees can be a difficult decision. In this eBook, we’ve further outlined what a competency is, how to define them, and how to implement competency-based training at your organization. In this eBook, you’ll learn: The competency cycle and how to use it to develop a successful competency-based training program How competencies can mature through different job roles are your organization How to create and utilize job profiles to assess skill gaps

With the recruiting, retention and employee engagement challenges companies are facing, understanding how investing in training can strengthen employees’ loyalty and commitment can help turn these challenges into achievements.

Did you know that 94% of key decision-makers say certified staff provide added value above and beyond the cost of certification?* This is why so many organizations invest in the practice of upskilling (and reskilling) their employees, but some nowadays are hesitant, and it is easy to understand why. COVID-19 brought with it massive changes to every industry and uncertainty to every worker. In complicated times such as these, employers may not see the point of upskilling a workforce, but it is only because they have not yet discovered its value. Upskilling, for the uninitiated, simply refers to teaching employees additional skills, procedures and methods to help them stay abreast of the latest industry best practices, regulatory requirements and standards. In general, upskilling helps gain competencies and efficiencies, so they are prepared to take on the challenges of the future. Upskilling can present itself in the form of taking new training classes, receiving select manager mentoring/coaching sessions, attending conferences, receiving new certifications, etc. The "how" of upskilling depends on organizational needs at the time and the availability of budget. This practice can help build and retain stronger and more effective information system teams in an industry that is in a state of constant evolution. New technology emerges daily and while it creates new business opportunities for your organization, it simultaneously widens the skill gaps in your employees. Plus, companies that opt out of upskilling workers expose themselves to further risk and may struggle to comply with ever-evolving compliance and regulatory requirements. Continued education offers the opportunity to combat skill gaps and retain an organization’s workforce. Training and developing new employees will expand their expertise and give an organization a competitive advantage. But that’s not all…