Discover how a knowledge base can help you improve various business processes, from employee onboarding to customer service. Follow a simple 5-step guide to develop and maintain an effective KB that meets your specific business needs. It’s an excellent resource for both small companies and large enterprises.

DISC is a powerful tool for understanding human behavior and improving interpersonal communication. In sales, knowing your client’s DISC profile allows you to tailor your approach, build stronger connections, and ultimately close more deals. This guide will help you understand how to identify DISC styles and how to adapt your sales techniques to suit each personality type. Whether you are speaking with a dominant decision-maker, an influential enthusiast, a steady supporter, or a cautious analyzer, DISC provides the insights you need to enhance your communication and sales strategy.

Receiving feedback can be one of the most uncomfortable yet essential parts of professional life. Whether it's a passing comment from a manager or a formal review, feedback often hits harder than expected—sometimes feeling more like criticism than guidance. But why does it sting so much, and how can we navigate it more effectively? Understanding the emotional and neurological impact of feedback is the first step in transforming it from a source of anxiety into a tool for growth.

This handout equips you with powerful AI prompts and actionable strategies to open new doors and drive sales. With these tools, you’ll develop personalized messages for leads, streamline your outreach, consistently follow up, and nurture meaningful relationships that fuel your business’s growth.

In today’s evolving workplace, employee recognition is more important than ever. While salary, benefits, and career growth are key retention factors, a strong culture of appreciation can be the difference between high engagement and high turnover. Download our latest insights on non-cash recognition programs to learn how companies are striking the perfect balance in rewarding employees—beyond just paychecks. Discover strategies to boost morale, retain top talent, and create a workplace where employees feel valued. Why recognition matters in today’s workforce How non-cash rewards drive engagement & loyalty Best practices for impactful employee appreciation Get your free download now and start building a recognition-driven workplace!

Why Incentive Travel Program Sponsors Are Including Non-Sales Workers Incentive travel has long motivated sales teams, with programs like NCR’s 1910 trip for top sellers marking its early use. While traditionally tied to revenue-driven roles, companies now recognize that cash incentives lose effectiveness beyond a certain point. Research shows that travel rewards are highly valued for fostering connections and offering unique experiences. Despite its high cost—averaging $4,900 per person—well-structured programs can pay for themselves by driving revenue. Industries like automotive, finance, pharmaceuticals, and tech continue to invest in these programs to maintain a competitive edge. Download this report to learn how major companies are using Incentive travel in all areas to create greater success.

In manufacturing, ongoing training is the backbone of a skilled team and workplace safety. Yet, only 35% of companies rate their manufacturing training initiatives as "highly effective." Download this quick start guide to explore the most pressing training challenges and how you can overcome them with iSpring Learn.

The World Economic Forum released their 2025 Future of Jobs Report that shows employers expect nearly 40% of workers' core skills to change by 2030. As new processes and automation advance quickly, technical skills are becoming outdated faster than ever.  Top 5 Core Skills, as Reported by WEF  Analytical Thinking  Resilience, Flexibility, and Agility  Leadership  Creative Thinking  Motivation and Self-Awareness  Notice anything peculiar about that list? Interestingly...the top five core skills reported as most necessary for employees are all soft skills. How are you addressing soft skills at your organization?   Download BizLibrary’s Guide to Soft Skills Training and keep your employees agile today! 

Discover how Ericsson is transforming its workforce by putting skills at the center of its talent strategy. This executive guide shares actionable insights on how HR and L&D leaders can align skills to business needs, drive agility, and future-proof their organization. Learn from Ericsson's real-world approach to skills intelligence, internal mobility, and employee growth at scale.

Onboarding new employees is an ever-changing and universal experience for each company. It shapes an employee’s immediate impression and can greatly impact their long-term understanding of the organization. The right onboarding program can set up new employees for success and keep them engaged. Learning leaders can improve the new hire experience by attaching learning opportunities early in the onboarding process.  In many ways, the onboarding phase is a continuation of the evaluation stage for both the company and the new hire. Both parties are digging deeper into how to create a successful relationship and learning leaders have a unique position to contribute to that success.  In this eBook, we focus on why organizations should prioritize learning early in the onboarding process. Topics include: •    Optimize a remote onboarding program •    Accommodate learning preferences for success •    Prioritize and assess learning programs •    Help integrate new team members through learning