This quick reference introduces you to the Five Personas -- the Sensei, Drill Sergeant, Superhero, Confidant, and Jester. Each persona is carefully crafted to define a core set of strengths that define excellence in our work as trainers.  Working with the personas, you accelerate the discovery process for a trainer to name their strengths and reflect on their own professional growth. Sharing the personas toolkit (including the self-assessment, skills training, and development planning) acts as a catalyst to amplify the impact that a training team has on their learners.

This white paper provides valuable insights into industry-leading evaluation models and offers a practical roadmap for integrating the toolkit to maximize ROI and operational efficiency for Training companies.  This White Paper will explore aspects such as: What is training evaluation and why is it important?  Key training evaluation models in use today Power of training evaluation How to evaluate training effectiveness using KITABOO?

Quality management (QM) appears in many forms in learning and development. When facilitating a course or conference session on quality for L&D professionals, I like to ask for a show of hands as I read out different options for how their organizations might handle quality management. I’ve also conducted an online poll, which focused on the reviews, not entire quality management systems. I consider the poll unofficial due to the small sample size (139 votes) and the unverified answers. However, it still provides insight into what organizations are doing, and the results are consistent with my experience and the answers I receive when I facilitate. Of the L&D professionals who answered my poll, nearly half (48 percent) said they conducted peer reviews, meaning their fellow designers checked their work. At 30 percent, the second-highest option was an internal dedicated team for quality management (in which "dedicated" was defined as a team that only works on quality issues for an L&D team). Next was self-review at 19 percent. Finally, only 2 percent had an external dedicated team.

What Will It Take to Keep Learners Engaged? What’s driving shifts in virtual training today? Where is the future of L&D headed? How are new generations impacting the status quo for many organizations’ workforces? This brand new report, created in partnership with Class and Microsoft, compiles learnings from 650+ L&D and training professionals and provides insights to transform your learning strategy, including: Workforce training trends & challenges: Virtual instructor-led training (VILT) is a staple for 73% of organizations, but poor engagement (72%) and accurate measurement (47%) remain top challenges. Innovations reshaping training delivery: Training and L&D teams are prioritizing smarter tools, with 41% seeking engagement analytics and 39% wanting deeper learning management system (LMS) integrations—reshaping how virtual training is delivered. New strategies to support Gen Z: Some 62% of individuals surveyed are prioritizing flexible delivery models and 45% are offering coaching for digital natives and Gen Z learners. Download the full report for data and insights to help shape your training strategy into the future.    In partnership with  

When you’re looking for a new L&D content provider, you want to be sure that they have everything you need for your workforce.  Whether you’re looking for a supplemental provider or a library to fill every need from compliance to leadership development, you need to know the right questions to ask.  Check out this infographic by BizLibrary created to help you screen potential training content providers! 

In the wake of a global pandemic, the world of education went virtual. As businesses reopened and hybrid or on-site work cultures made an exciting return from mid-2021, some virtual training opportunities continued their meteoric rise. L&D leaders witnessed greater effectiveness with virtual onboarding, compliance, procedural training, and other skilling programs. The training was better received by learners and training outcomes were far superior. Virtual procedural training is today embraced by diverse industries—manufacturing, healthcare, high-tech, and beyond. Professionals who have spent decades in interventional medical device education believe virtual procedure training is here to stay. Thriving in the new digital setting, it offers increasingly immersive learning environments to a globally dispersed and diverse cohort of students. Similarly, in the manufacturing industry employees report increased safety awareness, and develop conditioned responses, problem-solving skills, and muscle memory—most often even before they are on the job! The paradigm shift to facilitating and receiving virtual procedural training today is undeniable and has opened new doors in training methodologies and learning environments. Learning professionals new to virtual training may be wondering: What makes immersive learning environments like virtual reality and game-based learning top the charts for learning effectiveness? How have companies capitalized on this trend? What are the use cases and success stories of companies that are riding the wave? This ebook will go on to address such burning questions. Comprehensively explore ways to implement games and virtual reality to make training immersive and engaging, and deliver better learning experiences for your learners. 

For the last few years, I have spent endless hours writing and editing a book, Design for All Learners, on accessibility and inclusion in learning and development. This has been an incredibly rewarding process that came with a huge responsibility: ensuring that the book itself was accessible and inclusive. When I started, I thought I had a solid plan for how I would approach the book, from organizing to working through the publishing process. I was fortunate to work with a team of people dedicated to developing and publishing this book—contributors, editors, marketing staff, graphic designers, and more. The publisher assured me that their team was on-board with making sure what we produced was as accessible and inclusive as possible, and they meant it. There were also external players to consider such as book distribution channels like Amazon and Barnes & Noble. We were all diligent in our efforts throughout the process. For example, I collaborated with the book cover designer to ensure that we did not use all caps in the title and that we used good color contrast, font choice, and inclusive imagery. I provided feedback to ensure visuals used throughout the book were accessible and inclusive. I made sure the editors had the appropriate alternative (alt) text and image descriptions. This included establishing a plan for how to use image captions and describe images in the text in conjunction with the alt text used in the e-book. Charts were updated to avoid using color as the only differentiator; an illustration of a wheelchair was modified to be more realistic; colorblindness simulations were triple-checked. We documented everything to pass on to the next person in the process, and each time I took care to explain what we were trying to do and why. Although everyone on the team happily supported these changes, we still ran into challenges along the way. There were breakdowns on some efforts due to existing processes, and we often needed to take extra time to make sure everyone understood what solutions were possible and what we might not accomplish due to current constraints. Yet, even when it was difficult, we were determined to ensure that this book was a true representation of our commitment to accessibility and inclusion. This meant working together to problem solve and create an amazing book that is its own example of Design for All. As illustrated by my book writing and editing experience, ensuring accessibility is difficult when it’s not operationalized throughout the organization, end-to-end. It’s not realistic for one person, or even an entire project team, to chase down and address every accessibility issue. And, fixing a problem after the fact is much more difficult and expensive than improving things from the beginning. An organization that is mature in its accessibility and inclusion efforts recognizes that everyone plays a role through their own work. This means planning ahead and providing support to be successful.

The companies that succeed with AI aren’t the ones that see it as just another tool in the toolbox. They’re the ones who integrate AI into their teams, their culture, and their strategy. It’s a mindset shift—one that requires us to stop thinking of AI as something separate and start thinking of it as part of the team. Drawing on the expertise of Josh Penzell, VP of AI Innovation and Solutions at ELB Learning, explore specific strategies to get more bang for your buck with your AI strategy and solution. Discover how you can enhance productivity through AI with use cases in Sales, Customer Service, and Leadership. From building interactive exercises to creating adaptive AI roles, this ebook is for everyone looking to implement an AI-augmented workplace, and using AI in the decision-making process. There’s more—Get immediate access to pre-built GPTs like Adaptive Tutor GPT, Content Reviewer GPT, and Workshop Buddy GPT that are designed to make your job easier and more efficient, starting today! Are you ready to make AI a part of your team?

Do your employees forget what they learn soon after training? Want to deliver knowledge in short, digestible lessons that stick? This guide has just that! Download the guide and learn how to: ✅ Create engaging microlearning videos with Animaker ✅ Add interactive challenges with Storyline ✅ Improve knowledge retention by up to 90% ✅ See a 2x increase in training ROI! Make training unforgettable - get your guide now!

HR and L&D leaders know that executive buy-in is critical for driving workforce transformation. This guide provides a strategic framework for aligning learning initiatives with business outcomes, proving ROI, and securing C-suite support. Get actionable insights to elevate your impact and drive meaningful change.