Extended Enterprise (EE) learning is any training, knowledge, certification or performance support provided to your non-employees - such as channel distribution partners, resellers, dealers, franchises, members, customers and end-users of your products and services. Organizations are rapidly embracing the concept of training and certifying their audiences because done well, it becomes a significant competitive differentiator. On Thursday March 12th at 10am PT | 1pm ET  join John Leh, CEO and Lead Analyst at Talented Learning, and Alessio Artuffo, COO of Docebo NA, as they dig into the profitable topic of extended enterprise learning and show you what you really need to be successful.  This fast-paced, entertaining and interactive session will include: Intro to extended enterprise learning Top 10 EE Feature countdown Live EE demonstration Vote for your favorite features Question and Answer This recorded webinar is available for viewing SEND US AN EMAIL TO GET YOUR LINK! Want to read more on the topic? check these recent articles: The business case for extended enterprise learning  Top 6 uses of extended enterprise learning   The post Join our March 12 Webinar: Top 10 Features of an Extended Enterprise LMS appeared first on Docebo.
Docebo e-Learning Blog   .   Blog   .   <span class='date ' tip=''><i class='icon-time'></i>&nbsp;Jul 15, 2015 05:44am</span>
Reaching your global audience In a Global Economy, your Extended Enterprise Users can be located worldwide. To satisfy their needs, you need to bear in mind two things: speed and latency. The speed at which your users can download the content they need from the internet, or your company academy, should be high. The latency - the time needed to establish the connection between the final user and the remote service - should be low. One of the most effective ways to ensure both of these things is to use a content distribution network (CDN). This is a technology that replicates the learning materials on different datacenters, located worldwide, and delivers that content from the closest server to the user. This enables the learning materials to get to all users, wherever they are, with optimal speed and latency. It’s all about brand Delivering learning materials to different countries is likely to involve meeting several conditions. If, for example, your product is branded differently in different countries, you’ll need to create different customer academies with different product logos and even different content, based on each of your target audiences. Fitting your clients’ brand identity When using Extended Enterprise, you can build separate academies for each of your clients - tailoring the environment to the client’s logo and corporate identity to enhance the user experience and "fidelization". Different brands, different policies Using the Extended Enterprise concept to manage different audiences might mean that you need different policies for each one. For example, in an LMS that delivers Internal, Customer and Dealer training with different brands, you may need to set up three separate login policies - mixing a Single Sign On system with the internal systems for those accessing the Internal learning materials. Dealer users can reach the LMS from the Dealer portal, while Customers can be handled via self-registration. Different countries, different laws Privacy and Data Protection regulations differ between the US and Europe - and variations in these regulations occur from country to country. Furthermore, laws in the world’s emerging markets are evolving swiftly. With the Extended Enterprise approach, you have to ensure that your Extended Enterprise Vendor is cross-compliant with the relevant Privacy and Data Protection laws. Usually European Union (EU) laws in this area are stricter than are US laws (you may wish to view the Safe Harbor policy). Don’t forget your CRM Selling complex products involves the Four Keys of Social Media - Engage, Educate, Excite, Evangelize. This is a concept that can be applied to Extended Enterprise. Allowing prospects to self-register in a Customer Academy means that, thereby, you acquire a potential lead to record in your customer relationship management (CRM) tool. This starts a new sales funnel. An Extended Enterprise LMS must provide the API which allows it to send the lead to the CRM - and then update the lead with useful information (such as how much time the user spends online, how many times the user logs-in and so on) in order to better qualify the lead. Don’t forget Mobile users The rapidly growing popularity, as learning methods, of mobile learning and video pills mean the Extended Enterprise LMS - including the Branding/ Sub Portal - must offer learners the opportunity to have their learning materials delivered to smartphone and/or tablet. Focus on a single product and vendor In the Extended Enterprise, it’s to your benefit to have a single system that can meet your needs across different situations. Consider the benefits of dealing with a single vendor, having a single system to learn and a single set of procedures to distribute and maintain between the people who work on the LMS. Help your Help Desk team Training your customers has a direct impact on your Help Desk workload. The more your customers know about your product, the more they are engaged and motivated - and the less time they’ll spend calling your Help Desk team. How fast will you grow? Since business growth is a company’s key goal, company systems should be able to scale and adapt to cope with new projects and the acquisition of new customers. An LMS, especially one tuned to the Extended Enterprise, must be able to meet your needs and, especially, be capable of scaling up and down dynamically to support your business. Download the free whitepaper on how to "Win your Competitive Race with Extended Enterprise Learning" to know more! Author: Fabio Pirovano, CTO at Docebo The post Ten Tips to deploy your Extended Enterprise LMS appeared first on Docebo.
Docebo e-Learning Blog   .   Blog   .   <span class='date ' tip=''><i class='icon-time'></i>&nbsp;Jul 15, 2015 05:44am</span>
We have just released a free whitepaper on the topic of Extended Enterprise (EE) learning, and why and how organizations can use an LMS with eLearning to engage their external audiences of channel partners, customers and users. Did you know…? Over 50% of organizations train their channel partners EE can be used to generate new streams of revenue Certified channel partners sell 2-10x more than non-certified There is a special kind of LMS for EE Learn more in the report! In this whitepaper, author John Leh, CEO and Lead Analyst at Talented Learning, goes over the tools and technology you will need to engage the voluntary users of the extended enterprise and get going at your organization. John argues that ‘the evolution of cloud computing, mobile devices and social media changed the learning and development market in ways that no one could have predicted’ and goes on to say that EE learning is facilitated by a LMS to keep track of all your users, content and the relationship between the two. The new cloud LMSs leverage the advances in technology to finally facilitate easy engagement with global extended audiences at a fractional price point to traditional LMSs. With these hurdles removed organizations are focusing on delivering a measurable impact to their business metrics through training and they can prove it. - John Leh, CEO & Lead Analyst at Talented Learning Training your corporate extended enterprise audiences is all about making money, impacting business change and winning your competitive race." - John Leh, CEO & Lead Analyst at Talented Learning Business benefits of Extended Enterprise learning Unlike internal employee training, it’s easy to measure the business impact of EE learning. The whitepaper outlines how an EE LMS allows you to report on the training completions of your extended audience groups - allowing you to compare trained and untrained groups or individuals in metrics such as renewals, support calls or channel sales performance to determine the measurable impact. The measurable benefits of EE can be grouped into: increased income, decreased costs and accelerated timelines, and three things are needed to operate an EE approach - a measurable business case, learning content that can be delivered in any format and an EE LMS (because this can track who has or hasn’t completed training activities, making it possible to measure the approach’s success). Learn more in the report! Look out for Docebo’s next product release with new Extended Enterprise features! The next Docebo release will see it move the management of training activities and programs beyond previous boundaries and into the EE domain. The new EE module will let our clients manage these projects, providing a virtual, dedicated environment within the main LMS for each client, branch, partner or dealer. Fabio Pirovano, Docebo’s CTO In the new release, users will be able to set up a customized, dedicated domain for each environment, personalize the user interface - and administrators will be able to view learning details, manage learning materials and report exclusively on users in their branch. For news on Docebo’s latest release in coming weeks, sign up for notification The post Whitepaper: Win your Competitive Race with Extended Enterprise Learning appeared first on Docebo.
Docebo e-Learning Blog   .   Blog   .   <span class='date ' tip=''><i class='icon-time'></i>&nbsp;Jul 15, 2015 05:43am</span>
When approaching a training program, do you see your final users as learners or customers? The correct answer is both: we want them to learn something but we also want to keep them satisfied. This mixed perception about the nature of final users is something that is already commonly accepted - and clearly visible - in the training strategies we see: assessing training needs and doing an audience analysis is a single fundamental task that needs to be addressed for training programs to be deployed successfully. A learner is both a customer and a consumer, and we need to understand that when we approach online training programs. This is something challenging for an instructional designer - i.e. not only satisfying the final user, but going above and beyond that to make that final user happy. In previous posts I have taken a look at how "consumerization" is playing a role in spreading for example mobile learning and social learning all over the world. As the role of the final user becomes more important in the corporate decision making process regarding elearning, I felt the need to explore and share final user’s attitudes, expectations and behaviours. This blog marks the first in a new series of blog posts about elearning from the final user point of view. I aim to cover the expectations that final users have when they approach an elearning program. Training within a company is something perceived as mandatory. This is not a minus per se, because if the communication process within the company is well structured our learners will know exactly why they need to learn something. So even if they are not volunteers per se in the course (its managed from top down), they are effectively "accomplices" in its management (why? because we need their approval otherwise performance will be poor). Learner’s expectations Learner expectation 1: The learner’s first expectation is to meet a corporate need, or needs, when taking a course - and we cannot disappoint them! Because of this our content should be straight to the point as filling a gap is our main goal. Many times I’ve seen learning contents that, whilst fulfilling a performance gap, were also "satisfying" other corporate problems. I remember one particular course in which the main focus was to understand a new buying procedure, but a lot of time was also spent on justifying the existence of a new buying management department. This is something that the learners will perceive as irrelevant and out of the ‘training pact’ s/he has agreed to! Learner expectation 2: The second expectation is not to waste time. This statement has two direct implications: the course duration should be consistent with the training goal, and the learning environment should help learners complete the course as fast as they can. For example, several basic tasks are considered a waste of time for the majority of learners: filling in forms with personal data testing audio, video, connection speed changing the password installing plug-ins signing-in authorization for the data treatment and privacy policy All these tasks should be performed only if they are strictly necessary, and even then, only in the most transparent and easy way we can. All that can be done before starting a project by the IT or HR staff should ideally just be presented to the final users for a final agreement or check. Even if we all agree that "repetita iuvant" ("repetition is good") in an elearning environment it’s better to avoid repetitions unless they add clear learning value. Learner expectation 3: The third expectation is for final users not to be bored, and even have some fun! Whether in the classroom or online we need to be sure that learners are both interested and focused on the content and learning. This is a challenge both in the face to face classroom and online, but there are plenty of strategies to ensure some kind of fun. In the digital world, empowering the social aspects of training is the most effective method at achieving this target. So even if you are rolling out a self-training program where mandatory courses are pushed from top to bottom, start treating your learners as consumers. No one wants an unhappy customer/consumer! Conclusion Here at Docebo, we have developed a lot of apps and social widgets to support informal and social learning. And what we see is that within the most successful training programs carried out by our customers, there are always at least a couple of those apps in use. Most of time they have switched to those apps after a while, not in the first project. And I’m sure that the reason is that they recognized that their audience/s expects them. To ensure training effectiveness, and the satisfaction and happiness of final users, we should take care not only of the training needs of our target audience, but also their ‘consumer habits’. Check out Docebo’s many apps and widgets and engage your learners in a 14-day free trial   Sign up for a free 14-day trial or contact one of our consultants directly! START NOW SCHEDULE A DEMO CONTACT US The post Final user expectations of an elearning program appeared first on Docebo.
Docebo e-Learning Blog   .   Blog   .   <span class='date ' tip=''><i class='icon-time'></i>&nbsp;Jul 15, 2015 05:43am</span>
"Physics is the natural science that involves the study of matter and its motion through space and time, along with related concepts such as energy and force. More broadly, it is the general analysis of nature, conducted in order to understand how the universe behaves." (Wikipedia) Basically physics describes everything that surrounds us, including the properties and laws that allow us to explain and/or forecast what is going to happen to a specific environment or object. In the next few paragraphs I will try to explain some complex elearning concepts by relating them to physics laws and principles! Dynamics: If you don’t apply forces, the body will persevere in its current state (of motion, or quiet).: The first step is always the hardest, but you have to take it in order to make your training program come to life. If you have some kind of knowledge and you wish to share it with your company or sell to potential customers, you will have to take some action in order to make it happen. Start getting your ideas down, and develop your strategy. On the topic of how to get started, check out this blog post entitled "The Top 10 E-Learning Activities to create a successful project" then activate your Docebo free trial, and start putting your ideas into practice! F=M x a : this is the most important law of mechanics.: This is a lot more meaningful when inverted, i.e. F/M = a. Using this formula we can understand that the acceleration (a), which we can interpret as the efficiency or quality of our training program, is equivalent to all the efforts we make (the Force F we apply), divided by all the obstacles and difficulties that makes our program more complicated (the mass M). For example, if you employ a top graphic designer, a world class instructional designer and your HR team to assess the gaps in your employee’s knowledge and address those gaps via engaging content and top class user experience, you are going to apply a great "force" - on the other hand, failing to create a good user experience, sticking with legacy LMSs or providing boring content will effectively weigh you down. The key to high quality and efficiency is to make the "forces" behind your elearning program greater than the "masses" that slow it down. Thermodynamics: First law of thermodynamics: efficiency is probably the most sought after property in all systems.: Efficiency is affected by the natural losses of energy that we can measure during any process, mostly due to things like friction and air resistance. During the creation and delivery of your learning program you will find many elements of friction that will affect the end results of the program such as completion rate and retention. Your goal is to reduce the elements of friction by removing potential obstacles to the learner experience, such as unfriendly interfaces, poor IT infrastructure or inadequate training content. For example, 40% of people will abandon a web page if it takes more than three seconds to load (Source: Econsultancy) and 86% of buyers will pay more for a better customer experience (Source: Customers 2020 - The Future of B-to-B Customer Experience). These 2 statistics clarify just how important it is to "reduce friction" between the user and the content itself in order to achieve an optimal learning experience. Electromagnetism: "I have not failed. I’ve just found 10,000 ways that won’t work." This is a very famous quote from Thomas Edison. In order to create the best product Edison tried 10,000 different materials until he found the perfect ‘ingredient’ for his light bulbs. When thinking about your elearning program, you should be very careful in choosing the (learning) materials, the platform, the strategy you need, depending on what your goals and audience are, as every audience has different requirements and needs. Astrophysics and nuclear physics: Physics is an incredibly vast field of science.: It goes from the incredibly big (or infinite!), such as galaxies and the study of the universe, to the amazingly small, such as atoms and their subparticles. We can say that stars are fueled by the explosion of the nuclear material which their core is made of, and once the fuel of the star has been depleted, the star dies. If the star has enough mass (about 20 times the mass of the sun), the final explosion which should coincide with the star deaths generates a black hole (which is a region of space with such high density and gravitational pull, that even light can not escape). So a star dies, but doesn’t disappear, it simply changes form in order to become something else. As Antoine Lavoisier, the renowned French chemist said, "Nothing is created, nothing is destroyed, everything is transformed." We can and should have a similar approach with elearning projects; for example you could ask your learners to create video essays on specific topics and then create a library with these videos to be reused in the future (reuse content where possible and where it makes sense!). Regarding the very small, often its the details aids in overall success. Small things are often fundamental to the big picture, and in elearning terms that means we should pay attention to the details of our content, learning strategy, the elearning platform we are going to use, the user learning experience etc. If you’re interested in "applying forces" and getting started, you can start your 14 day free trial of the Docebo LMS to get going with your elearning program! Sign up for a free 14-day trial or contact one of our consultants directly! START NOW SCHEDULE A DEMO CONTACT US The post The Physics of Elearning appeared first on Docebo.
Docebo e-Learning Blog   .   Blog   .   <span class='date ' tip=''><i class='icon-time'></i>&nbsp;Jul 15, 2015 05:43am</span>
We recently held a webinar on "The top 10 features of an Extended Enterprise LMS" with CEO and Lead analyst of Talented Learning, John Leh. John took us through the top 10 features, and we have extracted the top 5 from that list, and condensed them into an infographic! (If you missed that webinar you can contact us for a link to view it!) The post Infographic: Top 5 features of an Extended Enterprise LMS appeared first on Docebo.
Docebo e-Learning Blog   .   Blog   .   <span class='date ' tip=''><i class='icon-time'></i>&nbsp;Jul 15, 2015 05:43am</span>
We have just released a case study on Thomson Reuters, the world-renowned source of intelligent information for businesses and professionals. Thomson Reuters is using the Docebo Cloud /SaaS LMS to train and develop its IP & Science division’s global sales team. Launched in September of 2014, the Docebo system at Thomson Reuters now holds over 135 SCORM-compatible files of learning materials. Some 300 members of Thomson Reuters’ global salesforce, located on six continents, have already received learning materials - and they’ve accessed them in over 20 languages. Potentially, the system could support some 3,000 staff within the IP & Science division. Before the advent of the Docebo system, Erica LeBlanc,  Thomson Reuters IP & Science Operations Development Manager, and her small team of trainers delivered all the division’s training, globally. This wasn’t sustainable, so the IP & Science division decided to deliver its learning materials via an LMS. They needed an LMS that they could customize in different languages - so that, when users access it, what they see is in their local language. Among other things, Thomson Reuters also wanted an LMS with a sleek, modern user interface - and one that could cope with users accessing the learning materials via various mobile devices. It also wanted a system that it could implement with minimal downtime. "The migration was a first-rate experience - we had the new system up and running globally within three months." - Erica LeBlanc,  Thomson Reuters IP & Science Operations Development Manager READ THE CASE STUDY "Thanks to the Docebo LMS, key information is now getting to everyone at the same time - and, though quizzing and knowledge checks, we can be sure that our team understands the information they’re receiving." - Erica LeBlanc In the longer term, Thomson Reuters wants to develop a fully blended approach, with classroom-delivered learning complementing self-paced online learning materials, augmented via webinars. Erica commented: "The Docebo platform is ideal for helping us to do this, because of ease of use - and because it’s the repository for our learning and development information." Now the entire sales staff at Thomson Reuters, as well as other parts of the IP & Science business, have access to the system: "We’re now able to meet the demands of the sales team quickly. So, if there’s something specific that they want to learn, we can identify it, produce the relevant learning materials and get that to them - on a global scale - much quicker than was previously possible. Moreover, especially since we’re a global team, it cuts down on travel expenses tremendously. So the Docebo LMS helps in terms of reducing costs that, typically, would be incurred in getting everybody to have that same level of knowledge via more traditional training methods." - Erica LeBlanc READ THE CASE STUDY The post Thomson Reuters delivers learning across the globe & reduces costs using Docebo LMS appeared first on Docebo.
Docebo e-Learning Blog   .   Blog   .   <span class='date ' tip=''><i class='icon-time'></i>&nbsp;Jul 15, 2015 05:43am</span>
Training a workforce and certifying that training is a serious business, especially when you are doing compliance and partnership training that needs to be constantly kept up to date. If you work in this field you are likely to be familiar with the struggle to certify your employees and keep track of when they need to retrain. In a few short weeks Docebo will release its next version, 6.6. The new Docebo 6.6 will include an app to ease the process of training, certifying and retraining your employees directly in the LMS. With the new "Certification and retraining" app you will be able to extend your Docebo LMS and do the following: create a list of certifications that you want to track in your company assign a certification awarded, at completion, for:  elearning courses, ILT courses, webinars, learning plans, and external activities track all the expirations through simple and easy to configure reports notify learners about the need for a retraining in advance, with fully customizable notifications in over 31 different languages have the system automatically propose retraining options to the learner One of the main advantages of our approach with this new feature is the separation of the certification from the course/ activity/ learning plan(s) that trigger it, allowing for much greater flexibility in the management of the certification process.This flexibility enables your learners to maintain their certification without having to retake the same course over and over again, yet all the while having the certification credential maintained and tracked by the system. Our platform maintains the principle of "learner centered flexibility" - allowing for learners to complete their requirements in a way that is best suited for them, and have the system track and remind them when it is time to get recertified. Administrators of the Docebo system also have the flexibility to modify and add components that support this flexibility in an easy to use and visually appealing manner. To be notified of our next release and the upcoming "Certification & retraining" app, please let us know! Author: Fabio Pirovano, CTO at Docebo The post Certifying and retraining your workforce appeared first on Docebo.
Docebo e-Learning Blog   .   Blog   .   <span class='date ' tip=''><i class='icon-time'></i>&nbsp;Jul 15, 2015 05:41am</span>
A learner is a highly demanding consumer. In a recent post we introduced the theme of looking at learners as consumers, and in this post we take a look at some global consumer trends to help companies that want to be successful in the elearning market. 1) In pursuit of quality time According to recent research by Euromonitor International, "more consumers are willing to buy products and services that optimise the use of their time." This is the first and most important consumer trend for the elearning market. Elearning is, and should be, less time consuming compared with class training. Time is becoming the most valuable resource in our modern lives, and elearning companies should pursue the idea of giving more training in less time. 2) More omnichannel solutions for time-poor consumers Even if this trend is specifically related to buying behaviours it could easily be applied to elearning in general. A successful company should not only allow for different purchasing options, but also for multiple ways to access the contents. People on the move would like to access their courses using a mobile device or a laptop when they have a internet connection, and when they don’t. 3) 24/7 culture "Another type of on-the-go convenience is meeting consumer out-of-hours needs" says Euromonitor International in their research. Elearning is a chance to learn anywhere and anytime, but what about elearning-related services like tutoring and help desk? If you want be successful in this market, you should provide the same level of services during the day - and after dark! 4) Going green People are becoming more and more interested in their environmental footprint. And this a good lever for change when a company needs to switch from classroom training to elearning. Having virtual meetings instead of face-to-face meetings is helping with our carbon footprints while reducing the usage of printed documents and instead using digital documents is reducing consumption of paper. These are important elements for promoting the next elearning programs within your company! 7) Morning hours are becoming more and more important According to a Deloitte survey on mobile consumer trends, United States consumers are becoming increasingly obsessed with their devices—nearly 90 percent check their phone within the first hour of being awake and 23 percent look at their device up to 50 times a day. That said, if we want to involve learners more in the elearning programs we are pushing we should send them invitations in the morning, and be sure that those reminders are visible on their mobile devices. 8) Let’s share Consumers want to share their opinions about the things they have purchased. And we should allow our learners to share their opinions about the elearning courses they are taking. This is also a good way to attract new people, because other consumer’s opinions are quickly becoming the most influential criteria in decision making. 9) Don’t forget about BYOD Last but not least, BYOD. As you know, BYOD refers to the policy of permitting employees to bring personally owned mobile devices (laptops, tablets, and smart phones) to their workplaces, and to use those devices to access privileged company information and applications. You should not stop your employees using their own devices while taking elearning courses: they will enjoy the experience more, because their are using the devices they have chosen.   Are these trends changing the way you look at your current (or future) elearning projects? Perhaps you have already designed a project that meets one or more of these trends, and if not, now is always a good time to add a new feature to your project to increase its chances of success! The post Global Consumer trends: how they impact the elearning market appeared first on Docebo.
Docebo e-Learning Blog   .   Blog   .   <span class='date ' tip=''><i class='icon-time'></i>&nbsp;Jul 15, 2015 05:40am</span>
When starting your first elearning project with a Learning Management System (LMS), or switching from an existing platform, your first and biggest concern will always be improving the user’s learning experience to develop their knowledge/ skills so that they can provide a better contribution to the company. Once your user’s experience has been addressed, you will look at different parameters such as IT requirements, capability to integrate with third party software, possibility to customize the platform, and LMS cost and pricing model. In this blog post we will focus on an overview of the different LMS pricing models to help you make a more conscious decision. On premise vs Cloud licensing Most of you will remember the time where to use any kind of software you needed a CD (or even a Floppy disk). That CD is the incarnation of the "on premise" model, which consists of the local use of software (for example through a CD or a USB drive) or hardware (in-house servers). The main benefit of this approach is control - in fact by having local access to your software and hardware, companies were able to avoid security issues, to have in-house maintenance and data control. Unfortunately this kind of licensing is not flexible at all and it requires a tremendous startup cost.  On the other hand we have the different kinds of licensing and pricing models associated with Cloud technologies. As we explained in a previous blog post, Cloud software are accessible via any internet connection, allowing vendors to apply more creative pricing strategies. For example, as a buyer, you could pay for a pre-determined number of users, time spent on a platform, actions performed, or conversions achieved. Cloud systems offer a superior solution because of the flexibility provided by this kind of technology. If you are dealing with a global audience, not concentrated in a single location or in a limited number of locations, Cloud technology gives you the chance to reach all of your users simply through an internet connection. Some may argue that it’s important to have full control over your software, but the unlimited possibilities connected to Cloud solutions is worth some outsourcing if that’s what it comes down to (you can check this blog post to read more about the benefits of Cloud over Hosted/On Premises LMSs). Moreover, Cloud software can now be considered a very secure solution, thanks to features such as better user access policies, more secure internet connections through third party certificates (SSL & HTTPS) etc. (you can read more about security features of Cloud LMSs here). Different kinds of Cloud licensing As I previously stated, Cloud licensing offers a variety of solutions in terms of pricing. Depending on your requirements and audience, you might find significant differences in TCO (Total Cost of Ownership) based on how the vendor is going to bill its services. Here is a list of the most commonly used Cloud licensing models. Use this information to help you choose a system that will provide a good learning experience and at the same time help you to keep expenses down. The three different models: SaaS: Software as a Service, also know as SaaS, is the most commonly used Cloud licensing method, thanks to its ease of use. SaaS simply means that you can access a software through the web, without having to install it on your computer or connecting to your company’s local infrastructure. All you need is a good internet connection and your access credentials. In the next few paragraphs I will give an overview of the different pricing models that are currently being used by SaaS vendors. Also, take a look at the business advantages of using a SaaS LMS. PaaS: the Platform as a Service model works similarly to the SaaS model, but instead of giving you access to a software through the web, the user is given access to a platform, that can be used to create different instances of a software. This model is particularly useful for developers that need a development platform for their applications or, to give you an elearning example, for big companies with Extended Enterprise audiences or multiple customers that need different learning environments, that can be managed by the same platform. IaaS: the Infrastructure as a Service model is probably more interesting if you are in the IT department of your company. The IaaS model allows you to use and control servers, data centers and other IT infrastructures according to the services you need, as opposed to buying your own server or data center. Once again, this kind of model gives you the flexibility to pay only for the service that you need, instead of having a fully manageable (owned) infrastructure that doesn’t allow simple and quick changes. SaaS/PaaS pricing models Within the SaaS/PaaS models you will find a variety of vendors offering their softwares and platforms through different pricing models. It’s important to choose the right kind of pricing according to your company and elearning project requirements, in order to avoid any (bad) surprises! Pay per user (registered): pay per registered user is the first kind of pricing that comes to mind when talking about SaaS pricing models. Basically your company is going to pay for a determined number of students registering in the elearning platform, which are usually billed monthly or annually. This kind of licence works very well when your user base is "stable" (meaning that there are very few changes in number and identity of the users), and it works best when you know your audience very well. Pay per active user: when your audience is not always the same or you can’t predict exactly how many seats you need in your elearning platform, the Pay per active user model is going to be a lot more effective. For example, Docebo lets buyers pay for users that actually access a course, rather than registered users within the platform. So for example, if your company has 30,000 employees but you know that on an average you are going to have 1,000 users in a one month period, you can enroll them all at once and then pay only for the trained users. Pay per course or module: some vendors prefer to focus on a pay per course model; in most cases this means paying a starting fee and then paying for the amount of courses your users are going to take. Another option for the vendor is to sell its core platform and then a certain amount of add-on modules that the buyer can add to the core. Pay per licence/time: this pricing models allows the buyer to pay a one time fee based on how long the platform is going to be used, so that you don’t have to worry about number of users (active or registered) or numbers of courses taken. You simply have to click on the buy button, and you do not have to deal with payment issues again until your purchased product (per time period) has reached its expiration date! In this blog post we presented just some of the most common pricing models available on the market now, but there are a great variety of models out there and that is constantly evolving as companies and startups look for new innovative ways to sell their services in the best win-win scenario both for the vendor and the buyer. If you are interested in this subject you can take a look at Docebo’s pricing plans, and if you want to read more, take a look at this insightful article on Capterra’s blog about what Learning Management Systems cost. The post LMS Pricing: all you need to know appeared first on Docebo.
Docebo e-Learning Blog   .   Blog   .   <span class='date ' tip=''><i class='icon-time'></i>&nbsp;Jul 15, 2015 05:39am</span>
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