Mastering Virtual Selling Virtual selling—working a deal remotely when you can’t be there in person—is the new normal for B2B salespeople. But being a great virtual salesperson doesn’t mean simply conducting every meeting via video conference. Virtual selling means understanding a prospect’s mindset when you can’t meet in person, using all the tools and techniques available to close the deal. While the fundamentals are the same, you have new obstacles to overcome and new skills to master. Allego’s learning and enablement platform accelerates results for virtual teams. From our work with hundreds of thousands of sales professionals around the world, we’ve developed unique expertise in virtual selling techniques that can give you the edge you need to hit your targets. This guide distills that learning to help you and your team understand how to master virtual selling and stay ahead of your competition.

Planning for the Next Normal Sellers are working harder than ever—and sales enablement has never been more important than it is today. The business of sales has been completely disrupted by COVID-19 and the resulting shutdown. At the start of the pandemic, you may have shifted overnight to virtual selling, with the expectation of returning to normal within a month or two. Experts now say we’re not going back to the way business was done. But the processes and tactics you put in place in the spring likely weren’t designed for the long term, and sales teams have often had to learn on-the-fly how to succeed when in-person meetings aren’t possible. It’s time to figure out what works in this new world and what doesn’t.

When designing an eLearning course, our main emphasis is on crafting the content correctly. Coupling it with well-crafted graphics will instill a new life to your instructionally-sound content.

At a time when resources may be tight but demand is high, we need to work more creatively with the tools we have. Or, at a minimum, succinctly describe why you need something else and the value it will bring. In this session, listen to L&D tech experts and practitioners as they provide you with a new way to think about the tools you have and learn how to turn that "learning stack" into the "learning ecosystem" that meets your objectives, supports the culture you want, and achieve goals.

Much of training is on skills and rules. So, when workers face problems their capacities are limited. They should be well-equipped to handle the unexpected, unknown and challenges never seen before. Workflow Thinking breaks the dependencies on skills and rules to do unbounded thinking - empowered to fix, solve and improve work issues.  

Remote learning is here to stay, as is the Zoom fatigue that many learners experience. The importance of compelling content is becoming ever more apparent, but trying to do that with the same tools you’ve always had can be hard, right?

While Learning Management System (LMS) is a familiar enough term, the Learning Experience Platform (LXP) is something new for many. Unfortunately, LXP's can be seriously lacking when it comes to enterprise support and support for traditional LMS functionality. Adobe has bridged that gap with the latest release of Adobe Captivate Prime, adding LXP experiences to a more conventional LMS platform. But what does it all mean for you and for your learners?  

Virtual training and webinars are unfortunately known for their technical breakdowns. Ask anyone what they dislike about learning online and the answer is usually that it's boring, it's not engaging, and there are too many technical problems. The first 10 minutes of live online sessions is often spent on struggles to get everyone connected and making the audio work. Identifying someone to be your virtual producer (or someone who performs that role) will transform not only the way you run your online training, but also how you and your attendees feel about them.   

What do you do when you have to lead a virtual presentation but your heart is beating out of your chest and your world is spinning a mile per second? And all you can feel is the overwhelming urge to vomit. And your biggest concern is to avoid peeing your pants. Your friends might be full of good intentions as they try to calm you down and say to you "Don’t be Nervous." But is calm the right state of mind for a presentation? And can you make yourself not be nervous? The answer is "no" to both. Nerves are your fuel; nerves can be your friend.

Have you been tasked with showing the value of a major soft skills initiative, such as leadership development, onboarding, or change management? Participate in this interactive program to learn the critical elements for evaluating programs where the desired outcomes are not strictly numeric in nature.

There are many variations in customizing the Player in Articulate Storyline. Creating a custom Player for your organization or multiple custom Players for various departments within your organization. Saving your custom Player theme is easy and then you can export it and share it with other co-workers.   

Training and safety professionals have long been trained to respond to workplace accidents. However, the field has evolved to become more about prevention and hazard identification before an accident can ever occur.   Conducting a job hazard analysis helps both employers and employees identify potential dangers in the workplace, making it easier to prepare against occupational hazards, from the most common to the most severe.   Download this white paper to learn about the four questions to ask during any job hazard analysis and see how SafetySkills can help you take this important step toward protecting your employees.

Although addressing employee skill gaps has been a business challenge for years, many organizations have begun prioritizing upskilling and reskilling efforts in 2021. The challenges of remote work, along with unprecedented levels of stress and anxiety, have caused organizations to shift energy and efforts into developing their internal talent and ensuring their employees have the tools, skills, and resources they need to navigate this new world of work. To help direct reskilling and upskilling efforts, it's important to get an understanding of where gaps exist and how they impact your organization. For example, are remote workers struggling with new software that impacts their productivity? Does the customer service team need additional training in problem solving to handle customer complaints? Are recruiters struggling to find a candidate so a position sits open? Could middle managers use more training on how to have well-being conversations to help reduce turnover?  Once you know where skill gaps exist, you can take meaningful action to upskill and reskill your workforce. In this eBook, you'll learn strategies you can use to identify and address skill gaps in your organization.  You'll also learn:  How to use a formal assessment to identify gaps  Best practices for closing skill gaps  Ways your hiring practices could be contributing to gaps (plus how to fix them!)

If you oversee a learning program, a few things hold true no matter your business’s market or industry: your learners need to master your course material, your content and experience must be engaging, and your learning program needs to drive revenue for your business. In this new eBook, BenchPrep reveals emerging market trends they identified as key findings after surveying 248 training providers. You will learn: How virtual learning can support your business objectives What training organizations look for in a digital learning platform What business results training providers want to generate How these results lead to maximum organizational ROI: revenue, mastery, and a lifelong learning commitment

You would not be in training and learning design and delivery if you are not already a GREAT STORYTELLER. Inherent in what we do is understanding the human mind and behavior. We know people. What moves them? What makes them change their minds? But often we lose this great storyteller skills. We get drowned with PowerPoints, ZOOM, eLearning, authoring tools, platforms, etc.  We forget that at the heart of a trainer and learning expert lies the innate desire to persuade others with great stories. 

The impact of the Covid-19 Crisis is obvious. It is changing the world as we know it. According to Bob Pike CPTD Fellow, CSP, CPAE - so what? Control is an illusion. It is not the situation that counts as much as how we respond to the situation.

Organizations have long since recognized that there is a skills gap that needs to be addressed to remain competitive. With so many options for employee engagement, upskilling and professional development rapidly changing from day-to-day. Where does one even begin?

The American Society of Administrative Professionals (ASAP) recognizes that being an Administrative Professional is more than a job. It is a profession. That is why the organization offers the Professional Administrative Certification of Excellence (PACE). The Value of Certification, a Pearson and Firebrand study, found that a certification credential assures companies that an applicant is competent and professional. When an administrative professional receives the PACE certification all parties benefit. Certified individuals gain professional credibility and confidence; companies that hire certified individuals gain "stand out" employees who can help them meet their organizational goals and, the public gains from the efficiency, innovation, and expertise of highly trained professionals. The Value of Certification report discusses how PACE can help administrative professionals, to better communicate, tackle tasks, and manage projects, showcasing leadership skills, and more. Earning the PACE certification and placing the PACE designation after their name positions them as highly credible professionals who are serious about their careers. Discover the path to advancing administrative and executive assistants through The Value of Certification and PACE.

Many sales professional’s world were turned upside down, seemingly overnight. Field salespeople that had spent years honing their face-to-face selling skills were now charged with learning how to prospect and sell in a world gone virtual. Inside salespeople were experiencing deal slippage and frozen budgets.

Learning practitioners seldom receive requests to help organizations teach programming skills or learn how to repair computers. On the other hand, it’s likely that hardly a day goes by without a request from someone to help put together a leadership training, or to help a team become better communicators.

No instructional designer ever sets out to purposely create barriers to learning. But we all see the world through our own lens, and that means we may be innocently excluding important groups of learners. In this session, we’ll take a step back and shine a light on hidden assumptions and biases that could make your learning less inclusive--and therefore, less effective.

Be in-the-know on fading practices, latest trends and the future of training. Join Becky and be part of the conversation on how to embrace changes in the training industry and not be left behind. Explore where we’ve come from, what stopped working, and what needs to happen next to meet the rapidly changing demands businesses like yours will face.  

How many minutes of your day do you spend worrying about making a mistake at work, stressing out about workplace politics, checking out of superficial meetings or over-planning and analyzing without taking action? If you are anything like the majority of people, chances are various stressful thoughts, fears and unhealthy judgments pop up in your head and take away from your energy and productivity. In our 17 years of working with businesses we have found that in order to keep these stressors at bay, we have to be intentional about where we focus our attention and what lens we use to process information. We like to think of that filter as our mindset, and we have dedicated our work to helping professionals of all levels, industries and personalities choose a mindset that helps them be more productive and happier at work. As psychologist and researcher, Carol Dweck brilliantly points out in her book "Mindsets are just beliefs. They are powerful beliefs, but they’re just something in your mind, and you can change your mind." (Dweck, Mindset: Psychology of Success, 2008). "

COVID-19 showed us how easily face-to-face solutions can be disrupted. This crisis brought about a new normal, and that means your in-person training programs needed to quickly adapt. Fortunately, pivoting to a digital-first learning model doesn’t only ensure the health and safety of your learners or the stability of your business, but it’s also been proven to be more effective. See how you can convert your instructor-led resources into amazing eLearning assets with this step-by-step roadmap for integrating digital-first learning at your organization In this eBook, you will learn: Four tips to boost learner engagement Things to keep in mind to create great training resources for adult learners Why eLearning fits the modern learner and the modern organization