One of the key gaps in virtual and webinar training is how to replicate the hands-on and tactile training in handling equipment, raw materials, shop floor physical facilities, processes and procedures, and face-to-face co-mingling. Most webinars and virtual sessions are used for presentations and for conveying knowledge. However, these are inadequate in dealing with helping learners and trainers gain the necessary hands-on experiences.  In this webinar, we will share case studies and pilot projects on "hands-on learning in remote learning."   

Creating eLearning for global audiences presents some unique challenges. How do you create scalable content that speaks to your audience, wherever they are in the world?

As workplaces become more distributed, managers often find themselves managing remote or virtual team members. This geographic distance sets virtual leaders up to make five critical management mistakes that can reduce productivity, derail teamwork, undermine organizational loyalty, and increase turnover. Without team agreements about expectations and processes, working on a virtual team can feel like floating on a rudderless boat in the ocean.

Even as the  world is starting to move back to physical offices, virtual platforms continue to remain an essential part of our professional lives.  That being said, the question remains: how can we improve the quality of virtual events for a post-Pandemic world?

Storyboarding—imported into our business lives from the world of moviemaking—is a powerful way of getting a sense of what you’re creating before you create it. Completing a storyboard involves documenting screen-by-screen the rough visuals, interactions, assets, and other crucial details of the learning journey you want to build. What are the benefits of this approach? And how can you get the most out of storyboarding? This guide answers these questions, while also providing best practices and examples so you can storyboard your way to eLearning success.

This webinar will help you understand what employees are looking for in their corporate training, what they expect and what they feel they need. By comparing that to the formats, programs and strategies used by hr professionals, we can see how both groups contradict themselves, and by understanding that, we can improve the corporate training programs so they help employees reach their goals and engage with a useful, effective training.

We’ve had a year of presenting virtually and our audiences are starting to demand that we stop hiding behind the slides. Less screen share, more you. But what if you could do both? The ability to bring your content onto the screen alongside you, in a way that boosts attention and retention as well as lower drop off. 

During this session, you will learn: How customer feedback can help drive your existing training and development initiatives How to convert a customer service survey into a coaching strategy

The training industry is in the midst of a digital transformation that will change the space forever. And "digital transformation" is not just a buzzword but something that should be at the top of the priority list for training program leaders. You must adapt to the digital world quickly or risk becoming obsolete.

Today's younger sales reps expect more feedback and coaching from their sales managers. Veteran sales reps want to stay on top of their game but don't want to admit to their deficiencies. And their sales managers are hustling to meet the demands of upper management, worrying about meeting quota and putting out the latest fire. Sound familiar?

With so many learning management systems on the market, it can be difficult to determine which is best for your training business. You want a solution that can ensure program revenue, grow and scale your business, ensure customers are engaged, and stand out amongst competitors. Unlike a traditional LMS that focuses on the ‘M’ (management of content), BenchPrep takes a learner-centric approach to deliver the best experience out there for the learner, and the data analytics your business needs to make informed decisions about your training program. Need help understanding the nuances? Download our LMS comparison guide to learn more.

Corporate meetings and marketing events continue to be confined to virtual experiences. Whether you are crafting an internal event for your entire employee base or a conference to invite all your customers to network and engage with your products, we will provide you with some tangible tips and tricks to help guide your planning process.

Since COVID, digital skills are more important than ever. The world has shifted to a more virtual communication, collaboration, and project management style. Most leaders agree that they will not return fully to a live, brick and mortar workplace. The bad news is that according to McKinsey, 70% of all efforts to boost digital skills - fail. How will your people thrive in the post-COVID, more virtual world of work?  Best-selling author and productivity guru, Mike Song shares the keys to success and reveals three digital skill sets that can no longer be ignored. This e-paper is a must-read for any HR leader tasked with helping their organization improve digital skills.

Yes, change is hard and it keeps happening to us in today’s hyper-complex, uncertain, competitive, high stakes world. Consider these alarming statistics: 75% of projects fail 71% of companies do not feel their leaders are able to lead them into the future 87% of employees worldwide are not engaged at work In summary, projects are a disaster, leadership is diabolical and people are severely disengaged. A piece of friendly advice: STOP stockpiling statistical knowledge about how bad things are "out there." Dwelling on this is more likely to evoke a "I give up, why bother" reaction. Rather, take a thorough, honest inventory of what’s going on "in here." What are you doing, or not doing that might be adding or detracting from positive change? 

Whether in a large enterprise or a team of one, eLearning authors today are expected to deliver effective learning outcomes using minimal resources, rapid turn-around time, and a razor-thin budget. How do they do it? 

How can sellers break through the noise and differentiate themselves from the crowd?

What are the biggest losses that come with not training, or training ineffectively? We all saw Starbucks in the news when they shut down stores to train employees on racial bias.  That one day cost them an estimated $12 million in lost profit.  Our eBook goes into more helpful detail to help you make your case for more effective training on a variety of topics including: Safety Training: Safety incidents and OSHA fines can cost you over $1million. Are you keeping your employees safe? Cybersecurity Training: Cybercriminals have stolen over $2 billion from American companies. Is your company next? Sales Training: Improving prospecting, negotiating, and closing skills may translate into hundreds of thousands of dollars in new sales.

Is your sales content helping reps close deals? You might not know the answer—and you’re not alone. Many sales enablement pros and product marketers who support sales teams lose sight of their content as soon as it’s released.  

Get A Coach | Be A Coach the authors introduce a new framework for coaching that extends the benefits of this powerful tool to the masses. You will see how everyone, at every level of the organization, can get a coach anytime they need one, anywhere they are within the organization and for anything they are doing. Why? So that people can get better results in their job, more fulfillment in the workplace and more growth and development in their careers. For the organization there are also huge benefits: Facilitating knowledge transfer Fostering collaboration Closing the skills gap Establishing real time, on-demand learning

Virtual classrooms are here to stay, but there’s a huge difference between ‘watch and listen’ and engaging in learning together.  

You've put together a great training program with interesting content and a user-friendly platform, and you're feeling excited that learners are actually engaging. But then leadership asks to see an ROI for the program, and you're not sure where to look beyond utilization. It can be hard to know how to prove the value of training and tie it to business success. The Kirkpatrick Model can help you get a complete picture of the success of your training efforts from both a qualitative and quantitative perspective. In this ebook, you'll learn how to measure the success of your training program through reaction, learning, behavior, and results. You'll also learn: How to tie business goals and changed behaviors to training Tips for getting specific feedback from learners How to calculate ROI for training

The era of COVID has presented new challenges for training remote and in-person employees and customers. While trainers feel they are heavily dependent on video conferencing, many quickly discover it alone can’t provide the robust and flexible communication needed to support all training scenarios.

Due to the massive impacts of the COVID-19 pandemic, organizations are scrambling to survive and reinvent themselves. The field of training is hard hit with limited budgets and the sudden shift to remote technologies. Furthemore, L&D teams are expected to train more people with lesser resources.   

An effective Customer Education program aims to improve customer satisfaction and retention, escalate product or service adoption, increase brand loyalty and improve the lifetime value of customer relationships. Great customer education programs can exponentially improve the outcomes of every customer engagement and lead to a community of fanatical customers who genuinely trust your organization.