Snagit is a simple yet immensely powerful screen capture and recording software. With its many features, Snagit has found a place in a wide variety of organizations and workflows. Snagit is used to facilitate visual communication, create documentation, provide feedback, create video tutorials, and much, much, much more.

It’s hard to find the perfect vendor in the oversaturated learning technology market (700+ LMS vendors alone). How do you know they’ll be the perfect fit without trying a demo? Who has the time to try hundreds of demos? What’s a Chief Learning Officer (CLO) to do? You need a cheat sheet. This guide will help you narrow down the musthave learning technology features to drive business growth. At the end of the day, you don’t need the perfect piece of learning technology, you need the right fit for your business. Unfortunately, learning technology traditionally focused on only one business segment—employee education. But today, companies use education to build their brands, foster communities, or generate revenue. That’s where traditional learning technologies fall short: they won’t deliver results for these new business models. There are three broad categories for education in the corporate learning space: Training companies and associations sell education programs to individuals or businesses to help them master professional skills, sometimes demonstrating mastery through a certification or credential. Extended enterprise is your network of learners who are not employees but require training on your products or services to be successful. This includes customers, channel partners, contractors, or franchisees. Employee education programs train the employees working for your business. This may include internally developed or off-the-shelf courses (or both). With this guide, you’ll be able to identify the non-negotiable features your business needs to be successful.

What does a successful blended learning approach look like in 2022? Or in 2025 or 2030, for that matter? According to 2022 data from Pew Research Center, more workers today say they are working from home by choice rather than necessity. Among those who have a workplace outside their home, 61 percent say they are choosing not to go into their workplace, and 38 percent say they’re working from home because their workplace is closed or unavailable to them.

When crafting eLearning materials, many people use a storyboard to help the client begin to visualize the created content and shape the script. Most people use only one storyboard style, but using multiple types can solve a variety of client communication issues.

In our last session, How to Accelerate Sales Effectiveness and Build Champions, we explored how to use technology & automation to train sales teams at scale.  

"The customer is always right." For a long time, this slogan was the shorthand for good customer service and relationships. And many businesses put it at the center of their strategy for growing a loyal base of happy, repeat customers. It is more important than ever to provide quality customer care in today's competitive market. More than half of all customers find they’ve gotten nothing from their customer service interactions. Consumers are more likely to take their business elsewhere if they don't receive the level of customer service they expect. The numbers are telling, as 40% of customers in 2020 stopped doing business with a company because of poor customer service. While offering a top-notch product or service may be enough to inspire an initial purchase, quality alone is not what keeps a customer buying from a brand for life. Brand loyalty is, and it’s at the core of quality customer relationships, which is in partnership with customer service. For the purpose of this article, we are combining customer service and customer relationships and calling it "Customer Care".

With so many metrics in your organization, how do sales leaders determine the best sales metrics to track? In my work with clients, I see varying degrees of maturity when it comes to implementing and tracking metrics. The truth is that what you put focus on as a sales leader determines your team’s success and the organization’s overall sales growth.

We all know that we learn from experience, not just what happens in a classroom. And the global pandemic has shown us that whilst the learning can be virtual, it can’t just be a presentation with no interaction. Live online learning specialist Jo Cook draws on her near-decade of experience in the virtual classroom to highlight how experience design can make your sessions hit the learning mark for your attendees, and for you too!  

Sales as a function is changing. In a recent report by Gartner, 80% of all B2B sales transactions are predicted to happen over digital channels by 2025. Moreover, 20% of B2B companies will see revenue coming from multi-experience sales channels. Consequently, sales effectiveness is emerging as a top priority across organizations worldwide, following market share capture.

Why should you invest in online employee training? That’s the question on every leader’s mind. Well, 61% of adults in the U.S. seek career development opportunities when considering job opportunities, so it can help with hiring and retention. Also, 89% of employees want training available anywhere and anytime they need to do their job, so it’s what employees want. From upskilling to reskilling to building an attractive and engaging culture, training has the potential to be a catalyst for change for organizations. This ebook can provide HR & L&D professionals with:  More statistics in favor of investing in employee training  Tips on how to bring leadership into the fold and buy into the idea of training  Strategies to make sure your training program is successful and shows ROI

Join Kirsten Rourke in a hands-on workshop in which she shows how to quickly create compliance and soft skills courses with Adobe Captivate. 

In the last decade, videos have become the most consumed content format. It's in the best interest of companies to take advantage of the video content wave. But have you adopted video content effectively? And have you been able to adopt video content at scale?

Corporate training plays an essential role in maintaining employee engagement and the success of a company, and the evolution of the workplace has highlighted the need for effective learning and development (L&D) programs. With the shift to remote and hybrid business environments, your training program needs to adapt as well - yet L&D leaders battle with limited resources. In order to keep stakeholders invested and advocate for budget, L&D leaders must demonstrate their role in strategic innovation and illustrate how they support business objectives in a competitive market.

The workplace in 2022 is at a turning point. Employee burnout is at an all-time high; employees are switching jobs (and even careers); and employees are seeking work cultures that promote flexibility and well-being. As a result, business managers are trying to improve employee satisfaction among the people they manage through new initiatives that improve retention, like offering new workplace learning opportunities to employees. Qstream fielded a survey of 534 U.S. business managers across organizations in the financial services, technology, healthcare, manufacturing and life sciences industries in the United States to discover: How effective workplace learning programs are currently—and where more work must be done to make them effective and efficient How important workplace learning initiatives are to counter workforce burnout and attract and retain talent If organizations are effectively measuring the impact or effectiveness of their employee learning programs

Engaging learners is a difficult task for L&D professionals. In the corporate environment, developing a training program that everyone can participate in and follow to improve their skills is critical. Learn more about increasing learner engagement in online training courses by reading this brochure. What you will learn from this brochure: Understand the learner’s needs and skills Create personalized learning experiences Make content mobile-friendly Multi-source learning Collaborative knowledge and skill development Gamified learning

A skilled facilitator can make or break the success of a hybrid learning event. Hybrid learning - classes that have a mixture of in-person and online audiences -- is the new norm for many organizations. Facilitators are being asked to accommodate learners in multiple locations at the same time.  

"Before we understand our patients, we need to understand each other." From frontline nursing students to veteran administrators, team members across a healthcare system need to collaborate seamlessly to deliver patient-centric experiences at scale. It has become progressively more difficult for 7 generations of healthcare workers to stay on the same page given obstacles like language barriers and proliferating new technologies from robotics to electronic medical record keeping systems.

In this interactive session, the ageless Lou Adler will address the challenges of finding great candidates and hiring for anniversary date rather than start date head on. His view is that being more efficient and weeding out unqualified candidates is a strategic non-starter. Instead, he advocates an "attract the best" talent strategy that involves spending more time with fewer, but far stronger and more diverse people.  

Learn how successful organisations worldwide use skills to ensure they and their people are thriving post-pandemic and how your organisation can do it too.   Download this eBook to learn: How high-performing organisations are leading with skills The employer vs employee confidence gap The current state of skills development around the world Practical tactics from leading with skills and becoming an HPO

Community Member Benefit:  

As the world continues to accelerate and change in the face of huge environmental, technological and cultural shifts, the need for upskilling and reskilling has grown in importance. No one can stand still in their existing roles, and changes in the world of work and how we work mean that we all need to be learning if we want to survive.

Virtual and remote work is here to stay. Find out what it takes to successfully manage virtual workers, learn the pitfalls and successful tools and techniques other organizations are successfully using on this topic, and increase your confidence for effectively getting work done through workers who are not in the office.  

Did you know that the visual design of eLearning and slides has a big impact on learner success? Well-designed materials can motivate learners, improve comprehension and assist retention. If you need a rapid way to improve your eLearning and training slides, join this webinar to learn the power principles that will have the biggest impact on your designs. We'll look into ways that you can apply each principle for maximum success. The goal is to quickly increase your visual design skills as much as possible in one hour.

While there has always been a need to show the value of projects, the current economic climate has created even more pressure to show value in terms that executives will understand. In many cases this means projecting the value before it is implemented. The expression "Show Me the Money" is now demanded in many cases before a project is even considered, leaving the project team with the challenge: "How do we forecast the ROI in a credible and rational way to secure the project approval?"