White Papers & eBooks
Paper in Brief
Discover the limits of "feel good" teambuilding activities, especially when critical business results are on the line
Explore a thinking-based system to help teams build trust faster, streamline communications, make better decisions and get the benefit of diverse perspectives
Learn how to apply the latest research on thinking and team effectiveness to achieve specific business objectives, whether the team is virtual or co-located, intact or cross functional
Get practical tips for overcoming three common team challenges
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The pandemic has forever changed how we work and learn. Not only have organizations discovered the strategic possibilities of a distributed workforce, but employees have also come to expect flexibility and choice in how they communicate and collaborate.
Even as companies around the world return to physical offices, supporting both in-person and remote employees will be essential to thriving in a competitive business environment. A hybrid workforce is here to stay, creating new challenges for L&D professionals looking to train the workforce.
Download our white paper, The Essential Hybrid Training Playbook to learn:
How ready your organization is for hybrid training
How to prepare for a new working environment
6 steps to building a future-proof L&D strategy
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Emerging from the COVID-19 pandemic, many (if not all) companies are hyperfocused on boosting sales. A Google search for "sales enablement" yields millions of results—and a variety of conflicting definitions.
Clearly, sales enablement can mean different things to different people. To some, it’s tools, tactics, and training. To others, it’s all about strategy, data, and analytics.
To us, it includes all those things—but it always starts with the story.
Like any good book, your sales story should be a page-turner—keeping prospects hooked by engaging, inspiring, and making powerful emotional connections with them.
But too often, the stories sales teams tell are fragmented, overly focused on product specs and features, or misaligned with marketing.
The right story can make all the difference. And because research suggests that 50% of leads are qualified but not ready to buy, telling that story in the right ways at the right stages of the sales funnel is essential for converting new prospects into loyal customers.
But an effective sales story involves more than delivering certain keywords to drive awareness, consideration, and decision as prospects move through the funnel. It should be a holistic, consistent thread that runs through all your communications to prospects—and one that’s laser-focused on the value you offer and the problems you can solve for them.
Here are three critical steps to ensure that your sales team is telling a clear and compelling story about what you offer and why people will want to engage with your brand.
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Is your business prepared for the way we’ll work in the future? To stay ahead of the competition you need a proactive, integrated approach to your entire talent management lifecycle.
SuccessFactors offers a full suite of talent solutions
to help you:
Attract,engage,select, and hire the right talent
Get your new hires up to speed in record time
Provide continuous performance management
Reward and retain your top talent
Identify and anticipate talent gaps
Provide learning anywhere, any time
Get content as a service
Harness the power of collaboration
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Avoid the Pitfalls of Tuition Assistance Programs with Quick & Equitable Upskilling
eBook by Degreed
Many small and medium-sized businesses encourage learning through Tuition Assistance Programs (TAPs) and other forms of education reimbursement. Yet, it’s not uncommon for funds in those programs to go unused — but why? TAPs and other reimbursement-style stipends aren’t equitable for all employees, especially for those who are financially constrained. The benefit becomes a barrier, slowing your workforce’s ability to upskill, adapt and grow. It’s time to reimagine this outdated model with prepaid learning stipends. Based on our experience, this kind of program can increase fund usage by 8 times, while still providing detailed expense monitoring for managers.
Download our eBook to learn more about the impacts prepaid learning stipends could have on your workforce.
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Just as B2B sales strategies must adapt to increasingly savvy buyers, sales training must change too. This brief discusses how newer training content and methods can result in a better, smarter sales force.
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You are about to embark on a journey that is going to help you to book, sell, and retain like never before.
This book reveals:
What has changed in our B2B industry/profession, how to cope with the change, and what skills should one acquire to thrive?
What should you change/improve to book, close, and retain more than ever?
What resources are valuable to keep on your road to success?
"The illiterate of the 21st century will not be those who cannot read and write, but those who cannot learn, unlearn, and relearn."
― Alvin Toffler
Click below to download this eBook.
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BenchPrep Increases McGraw-Hill Education’s Online Learning Engagement by 10×
BenchPrep | Case Study
McGraw-Hill Education ("McGraw-Hill") is a leading learning science company and publisher that delivers personalized learning experiences. As the world went digital and technology adoption soared in recent years, McGraw-Hill realized a drastic need to reassess digital delivery options for their content to keep pace with competitors and meet the changing expectations of their evolving customer base. How could they digitize their well-known test prep material in a way that would generate more revenue and not abandon their core business model?
Download this case study to learn how BenchPrep's modern LMS increased McGraw-Hill Education's online learner engagement by 10x.
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Research shows that mobile learning results in better retention than other training models. Discover why training organizations use mobile devices to embrace online learning content. Among the many benefits, mobile devices enable learning from anywhere a user can connect to the Internet—in turn, allowing a more flexible training schedule.
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Will your employees flourish in 2014? If you have a big budget there’s no problem launching a host of great HR programs. If not, here are some simple things you can do for employees in the coming year. Pick the ones that best suit your organization.
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Based on extensive research from BetterUp, "Resilience in an Age of Uncertainty" provides a framework for building resilient individuals, teams and companies. The report reveals the benefits of investing in resilience: resilient employees are not only better prepared to manage and work through adversity, but thrive through uncertain times; and resilient companies experience direct benefits to the bottom line, including increased revenue, retention, and innovation.
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A recent report by the Chartered Institute of Personnel & Development found that evaluation was a top priority among learning and development (L&D) professionals (Personnel Today staff, 2012). Despite this fact, calculating return on investment (ROI) on development programs is still rarely done; a McKinsey Quarterly report found that only 8 percent of organizations actually evaluate the value of L&D initiatives (Palmer, 2010). And too often, those who do track ROI rarely go beyond asking for feedback from participants immediately after the event.
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Beyond the Sales Process focuses on the frontline of engagement with customers. It is specifically intended for salespeople, account managers, their managers, and sales leaders, as well as others who have responsibilities and pressures associated with developing and winning business, and those who are tasked with extending and expanding their relationships with customers.
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With the next full season of your favorite show just a click and a mindless weekend away, what could that mean for learning? If binge-watching is the new norm, is binge-learning next?
Organizations know they need to do a better job of providing rich and interactive learning experiences.
Download the whitepaper for tips on taking the characteristics of binge-worthy TV and applying them to your learning programs, including:
Five simple steps to keep learners engaged and coming back for more
How to determine the right formula for the length and delivery method of your learning and development programs
Tips for enlisting a stellar cast of characters to deliver the lesson
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Attention spans are dropping at the same time technology is advancing, leading to a digital skills gap costing the U.S. economy 1.3 trillion dollars in lost productivity. Therefore there’s an ever-growing need for new and better ways to teach, learn and train the 21st century workforce -- and Microlearning is the solution. This white paper is designed to educate L&D professionals on the advantages microlearning can offer their organizations and a brief introduction on how to create it.
In this white paper you’ll learn:
Why microlearning is better for learners
Why microlearning is better for trainers and creators
The principles of effective microlearning and how to create it for your own organization
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I spent this summer writing the second edition of my book Web-Based Training. One of the topics that required updating was blended learning. In the four years since the book was published, the term has taken on several new means. In my research I found the term blended learning referred to four different concepts.
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As you start adding more components, your ecosystem becomes more complex, and you may find yourself bombarded with more tools than you can manage, more content than is useful, and more data than you know what to do with. Whether you’re building your ecosystem from scratch or working in a complex one, this guide will help you better understand the learning tools and technologies available and how to design a practical, scalable ecosystem.
This eBook will help you:
Discover common tools and platforms.
Organize your ecosystem.
Manage content across various platforms.
Prepare for introducing new components.
Plan for reporting and data.
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Bonus resources from Bob Kelleher's session in the Masters Series Webinar on Transformational Leadership
Click "Downloads" to access all 4 bonus resources.
1) Introduction and How to Use the BEST Profile Candidate Evaluation Form
2) Introduction and How to Use The Interview Questions for BEST Profile
3) Interview Questions - Best Profile
4) Best Profile Candidate Evaluation Form
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What are the 3 Steps to Success YOU can take in your first 90 days to facilitate your own success? We often have the tendency to look around us and see how others are doing things, and then assume, often wrongly, that that is how we must do things. Here are steps that every successful consultant, either knowingly or unknowingly, has followed in achieving success.
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According to the 2018 Gallup Report, 67% of workers are experiencing some sort of work disengagement. Gallup looked deeper into managers’ impact on employee engagement and found:
77% of employees believe their manager needs to improve the meaningfulness of the feedback they currently provide
74% of employees believe their manager needs to more directly relate feedback to their job performance
79% of employees believe their manager needs to improve how they manage their
employee’s performance to motivate them to excel in their position
BUT all is not lost; This gap represents an opportunity. To discover more about the opportunity, click to download this paper.
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Download this interview with memory expert Ida Shessel to gain a deeper understand of how our memories work and how your can help yourself and others use your memory more effectively to improve how well you learn.
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Colorful post-its. Wacky visuals. Funky rooms. What technique of innovation is better known than brainstorming? What word solicits more eyerolls in the real world?
Brainstorms are frequently unproductive. There are two main reasons why, and they’re related:
● People evaluate others’ ideas ("Neat, so how much would that cost?").
● People evaluate their own ideas before they’ve even shared them. They censor out the most unusual ones for fear of being judged as silly or dumb.
Analysis and evaluation are critical skills. We’re rewarded for quickly evaluating situations, diagnosing errors, and finding practical solutions in nearly every aspect of our lives. Rightly so.
|Brainstorming is harder than it looks because it requires us to temporarily suspend these instincts.
The purpose of a brainstorm is to come up with as many different options as possible to delight our users. The greater the number and variety of options, the higher the odds of a valuable idea.
A properly run group brainstorm is your most useful tool to generate game changing ideas. It requires skill and preparation to be effective. Here’s what we think are the most impactful steps you can take to make your next brainstorm as productive as it can be.
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New research from the Cornerstone People Research Lab identified a serious confidence gap between employers and employees about their ability to consume skills development. Developing critical skills in a way that’s effective and meaningful for employees is a challenge. These challenges exist across companies and industries, and across the globe.
This eBook offers practical next steps for talent and training leaders to address and enable skills development to empower their people to thrive in the future.
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Did you know that organizations with a high-impact learning culture have 37% higher employee productivity?
Download your free guide, "Build a Learning Culture in 5 Steps," and learn how you can develop a learning culture within your organization.
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