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For talent leaders, critical skills are gaining momentum in the race to develop effective talent and business strategies. But the focus on employee skills isn't new. We still hear about talent shortages and skills gaps. More recently, the "soft skills" or behavioral skills that underpin long-term sustainability, leadership and agility are taking center stage. In this eBook, Saba gathered stories from progressive companies that have successfully embedded critical skills to deliver organizational capabilities at scale and ensure employees can perform, innovate and grow in areas that are strategic to organizational success. You'll gain insights into: Reskilling to compete in times of growth and transformation Tips for nurturing behavioral skills that support company values How social learning and collaboration can help build critical skills How to close skill gaps by linking performance, feedback and learning Ready to learn more? Download this eBook and get inspired to develop and enable critical skills in your organization!
It's time to face the hard, data-driven truth that your corporate learning programs are likely serving your men better than your women.    Many organizations unknowingly perpetuate the gender leadership gap by giving more time, energy, and resources to helping men rise. In doing so, intentionally or not, businesses deny women opportunities to gain the critical leadership skills necessary for advancement—opportunities to which many men have always had access. This eBook provides actions companies can take to remove barriers preventing women from advancing, and highlights five core areas where women need increased access to learning and skill-building opportunities.  Click below to download.
Engagement, the employee’s commitment to their organization and their willingness to perform beyond expectations, has become a focus area for management. Engagement is more than mere job satisfaction; fully engaged employees are motivated and dedicated to making the organization a success. At the most simplistic level engaged employees lead to happy, loyal customers and repeat business. Importantly engagement also leads to improvement in retention levels. In short, it impacts the bottom line. Dale Carnegie Training asked MSW Research to undertake a benchmark nationwide, cross industry study of 1500 employees to explore engagement in the workplace. The study discovered that although there are multiple factors affecting engagement, the personal relationships between a manager and his or her direct reports is the most influential. 
Does Your Team Have the Skills They Need? The Association for Talent Development investigated what TD professionals need to know and do to be successful now and in the future. More than 3,000 professionals participated in research that identified the 23 capabilities needed, which are part of the Talent Development Capability Model. These include expected capabilities such as instructional design and training delivery as well as newer capabilities such as data analytics and emotional intelligence & decision making. Download our white paper to learn all 23 capabilities needed for success and how to make sure your team is equipped for what may come.
A New Look at Sales Onboarding Sales organizations onboard new employees differently now than they did just five years ago. This transition to modern learning practices reflects exciting new opportunities for today’s professionals in Sales Enablement and Training as well as Learning and Development to transform onboarding into an organizational capability that drives growth. We’ve helped over a hundred organizations build out successful modern onboarding programs and gained perspective on themes that consistently emerge among top performers. We’ll illustrate these throughout this guide while giving you tactical recommendations for driving better and faster onboarding today Click below to download this White paper.
How You Can Evaluate the Impact of Soft Skills Training? When you think about an ideal employee, what thoughts come to mind? You might initially think about the technical skills needed to do their jobs. For example, you'd want an English teacher to have a strong understanding of grammar and sentence structure. But hard skills aren't the only important skills employees should have. Someone who has excellent soft skills would be adept at critical thinking, communication skills, and teamwork. Soft skills aren't as easy to identify as hard skills, which makes it more difficult to evaluate their worth. They're often thought of as "extras" and are put on the back burner. Believe it or not, soft skills training affects more than just your workplace culture. It can give you a competitive edge and contribute to your bottom line. This ebook will help you understand how these skills can make the difference between high- and low-performing organizations. In this ebook, you'll learn: What soft skills look like in real life situations How improving soft skills can impact your business What metrics to look at when measuring the impact of soft skills training How to calculate the ROI of soft skills training Download now!
As the business world continues to change, so do organizations and their learning functions. Whether you’re developing classroom instruction, an e-learning course, or an on-demand performance support solution, following sound instructional design processes will help you be more successful.  When an organization needs training solutions, the instructional designer must understand the business and individual needs that underlie the training initiative. Download ATD’s Foundations of Instructional Design: Methodologies and Learning Theories guide to explore through the basics of this process, the pros and cons of different approaches, and more.
Training and safety professionals have long been trained to respond to workplace accidents. However, the field has evolved to become more about prevention and hazard identification before an accident can ever occur.   Conducting a job hazard analysis helps both employers and employees identify potential dangers in the workplace, making it easier to prepare against occupational hazards, from the most common to the most severe.   Download this white paper to learn about the four questions to ask during any job hazard analysis and see how SafetySkills can help you take this important step toward protecting your employees.
How many minutes of your day do you spend worrying about making a mistake at work, stressing out about workplace politics, checking out of superficial meetings or over-planning and analyzing without taking action? If you are anything like the majority of people, chances are various stressful thoughts, fears and unhealthy judgments pop up in your head and take away from your energy and productivity. In our 17 years of working with businesses we have found that in order to keep these stressors at bay, we have to be intentional about where we focus our attention and what lens we use to process information. We like to think of that filter as our mindset, and we have dedicated our work to helping professionals of all levels, industries and personalities choose a mindset that helps them be more productive and happier at work. As psychologist and researcher, Carol Dweck brilliantly points out in her book "Mindsets are just beliefs. They are powerful beliefs, but they’re just something in your mind, and you can change your mind." (Dweck, Mindset: Psychology of Success, 2008). "
Mustering the courage to present confidently in front of others is hard enough, but when it comes to actually engaging an audience and managing their participation, nervous and novice presenters either usually freak out, forget to add interaction, or both. And there’s another, lesser-known but equally important issue: Audiences can struggle with interactions in presentations, too, feeling uncomfortable participating and not knowing what is expected of them. Why must engaging with your audience be so difficult?
The new world of business is fast, agile and distributed. Employers are counting on L&D to upskill and reskill people as they adapt on the fly, and stay ahead of changes - it’s mission-critical that L&D keeps up with the pace of business. This eBook is for learning leaders in search of a better, more purposeful learning experience that impacts the bottom line.  Read the eBook and discover:   Why courses don’t give the skills and capability that high performing organizations need in the post COVID-19 world. What kind of engagement (and how much of it) is optimal for business outcomes. How beauty giant Avon rapidly reskilled five million beauty reps worldwide, and was able to engage learners to increase revenue. 
The learning ecosystem is rapidly evolving, and the changing technologies and growing resources available to help individuals learn is likely a bit overwhelming for your Learning and Development team. With the only guarantee being that change is inevitable, how do you build a training solution that will meet your organization’s needs 6, 12, or 24 months down the road? Discover how open-source technology can help you create a flexible and future-proof training program for your organization.  In this White Paper, you'll learn: The evolving role and capabilities of the Learning Management System (LMS) within the larger learning ecosystem The leading open-source learning platforms and how to determine which is the right fit for your needs How to maximize the interoperability of open-source to extend and future-proof your learning program
A Letter from the Author Dear friends and colleagues: The gamification of corporate learning has become a hot topic of discussion over the past year in industry publications and blogs, and certainly among talent development professionals. Why is there so much interest? Of course, everyone will have their own point of view on that question. Mine is this: despite the allure of traditional elearning from a cost and ease-of-deployment perspective, numerous organizations’ workforces have not consumed that training with much gusto. There seems to be a lot of consensus in the industry that most traditional elearning provides only modest learner engagement. That’s a big problem for talent development professionals and the workforces we serve. We know engagement is a critical success factor in skill development, and without it very little performance improvement is likely to result from the training. Most of you who are currently thinking about game-based elearning are doing so to address the engagement issue. But what about the learning results? What about the comparative performance impact of game-based elearning versus the traditional elearning most organizations deploy today? In this white paper, we will explore those questions, and provide a rationale that I believe many of you can use to benchmark the impact of game-based learning in your organization. Bryan L. Austin Chief Game Changer
The Playbook to Driving Employee Engagement with Language Learning. In collaboration with HR Dive, this playbook covers everything you need to know about driving employee engagement and retention with a language learning program. Learn about how organizations are expanding their benefits packages to include language learning, the business outcomes that language learning leads to, and how to get started with implementing a program.
Career Acrobatics 101: Why Flexibility is the New Path to Success Traditional career paths have long been on the decline, and that predictable, linear climb is not likely making a comeback any time soon. After all, 85% of the jobs that will exist in 2030 haven't even been invented yet!¹ While career paths may not be as straightforward as they once were, a tremendous opportunity has also presented itself - for those with the right mindset about career development. So how can HR and L&D leaders cultivate career acrobatic skills to ensure their employees are more versatile, flexible, and adaptable to workplace change? This guide, featuring insights from Julie Winkle Giulioni - co-author of the bestselling book "Help Them Grow or Watch Them Go: Career Conversations Organizations Need and Employees Want" - includes a 3-minute quiz your people can take to help them determine their career agility quotient. Employees can then use the results and actionable best practices outlined in the guide to help future-proof their careers, keep up with evolving business dynamics and successfully navigate the changing world of work. Download this guide to find out why career agility is the new competitive advantage - and how your people can become career acrobats to propel their career to new heights!
Industry research shows that effective sales coaching can dramatically improve the performance of a sales team - in some cases driving up revenues by 20% or more.   The reason for such potential improvements is the significant "multiplier effect" sales organizations can achieve through sales coaching: one trained manager can coach multiple sales professionals and improve their overall performance. With such potential benefits it is no wonder that many sales organizations recommend that their frontline sales managers spend 25% - 45% of their time sales coaching. The High Impact Sales Coaching Guide provides expert advice on essential sales coaching skills to help sales managers effectively empower their teams to reach their highest potential.
In the modern era, learners have access to knowledge like never before. But as learning professionals, we need to ensure they’re developing the skills and knowledge they need to perform their jobs at a high level. That leaves a critical question: how can we design programs that help learners achieve true mastery? Newer, more robust approaches, including continuous delivery of learning, richer content, and skill-based certifications, are delivering the outcomes that enterprises are looking for. This report discusses the need to shift from legacy learning approaches to a modern outcome and skill-based approach that we call mastery-based learning.  In this analyst report you will learn: The key trends driving the shift to mastery-based learning The best technologies to enable a mastery-based approach to training Best practices for deploying mastery-based learning programs
Career development appears at the top of many list. Unfortunately, the lists tend to be focused on what employees desperately want but are not getting from their managers. As for managers, most appreciate the value of career development and really which they could do it more frequently and more effectively than they currently do. But let's face it: a manager's day-to-day reality are kaleidoscopic blur of meetings, responsibilities, and shifting priorities. Helping employees develop and grow is one of many activities perpetually pushed out in time to the elusive someday that too rarely comes. How could managers get past this conundrum? How can they make career development happen within the pressure-cooker reality that is business today? The answer is definitely not new systems, checklists, processes, or forms. Those have actually contributed to the problem.
Compliance is not just something extra we have to do to manage risk and follow the law. It touches on almost every aspect about how we work. Getting compliance right should never be an end goal; it should always be something wedo on the way to the larger organizational/business and culture strategy. Download this white paper to learn more about how compliance can be part of a culture strategy. 
"How long does eLearning take to develop?" is a question we are frequently asked. With heavy workloads, people who create eLearning want to have a simple method of predicting the time it will take to create a course. But is there a simple method we can use to answer the question? Please click below to download this eBook.
Soft skills play a key role in your sales reps' ability to successfully turn a prospect into a client. This ebook discusses how if your sales team can put themselves in their prospects shoes emotionally, they can overcome any objection thrown at them and close the sale. Click below to download this eBook.
Large, global organizations typically operate disparate business systems around the world - increasing information technology costs and impacting service consistency for customers. To increase efficiency and performance, many enterprises choose to optimize their operations based on globally standardized ‘core’ systems. Implementing core software applications, such as SAP, PeopleSoft, SalesForce, Maximo, WorkDay, etc., takes a major investment not only in the technology infrastructure but also in preparing the end-users to operate within the system. Business cases are prepared to forecast the potential savings resulting from the installation of the new application. Assumptions are made on how quickly and thoroughly the users of the application will be able to use it efficiently and effectively. These expectations can be jeopardized if the technology roll-out is delayed or slowed because the users are not ready to meet these assumptions. If a company wants to achieve its business case goals, they need to ensure they get maximum end-user adoption with skilled, competent users.
Measuring the impact of learning and readiness initiatives on revenue is the billion dollar question. In today’s uncertain environment, the answer is even more important. Rapidly changing markets, disrupted supply chains, and increasingly knowledgeable customers mean that companies must upskill employees to compete. But the ability to optimize learning—and maximize productivity—takes deep insight into how employees think, learn, and perform, insight which many companies lack. Today, there’s a new breed of platform that combines learning, communication, and collaboration tools with analytics for a holistic view of learning and development’s impact on results. Workforce readiness technology allows organizations to move beyond assessments and scores to understand how to target activities that move the needle.
It’s no secret, companies with positive cultures thrive while those with negative ones can wither. But how do you build a positive organizational culture? And once you build it, how do you maintain it? This eBook will help you assess where your company is, assist you in understanding why you’re there, and then show you how to build a culture that will energize your organization, engage your employees, and ultimately delight your customers.
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