Welcome to the Being Truthful about Tough Messages video lesson meant to teach you how to face difficult discussions with honesty and directness. In this lesson, learners will become aware of why people often aren’t truthful about tough messages at work. In addition, viewers will learn about the four types of truth resistance: psychological resistance, financial resistance, perceptual resistance, and confident awareness. Finally, learners will receive useful tips for conveying difficult messages truthfully and productively.

Speaking assertively means using direct, positive language.  Learn what to say and how to say it.  Including using "I" statements, being specific, asking for more information, demonstrating respect, not starting statements with apologies and being tactful while using positive words. 

Welcome to The Working World, brought to you by BizLibrary TV! In this video lesson, ‘Establishing a Culture of Civility,’ employees at Professionals Collective learn about the importance of having a respectful and harassment-free work culture. Through the employees’ experiences and reflections, viewers will see how creating a civil workplace involves leadership setting a good example and teaching intervention skills to employees. This anti-harassment course, which was designed to comply with state laws, is sure to capture your engagement while teaching you everything you need to know about workplace harassment. Special thanks to content consultant Deborah C. England, Esq., of San Francisco, CA, who kindly reviewed all harassment content with a critical and judicial eye.

Welcome to the "The Case for Mindfulness" video lesson intended to provide basic information on being mindful. This video lesson is the first of two in the "Achieving Mindfulness at Work" series, which explains how to be a more mindful and productive member of the workforce. In this lesson, viewers will review the problem of partial attention at work and learn what mindfulness is. Ultimately, learners should understand, generally, what it takes to be more mindful at work.

Research shows that how we approach situations and how we feed our brains can significantly improve our mental horsepower. As part of an ongoing drive to be better every day, this lesson explores actions and habits that we can develop for daily improvement of our mental capacities and readiness. These ideas include mental, social, and physical concepts that contribute to our brain power. This lesson will help you understand that you CAN get smarter, learn that doing so shouldn’t be complicated or stressful, and provide important ideas that you might add to your daily routine.  

Welcome to the "5 Traits of a Great Workplace Description" video lesson designed to outline the key traits to an outstanding workplace—meaningful mission, fulfilling work, positive culture, people focus, and transparent communication. This lesson describes how each of these traits should be implemented in the workplace and why they contribute to a desirable workplace. The lesson also shows how companies ultimately benefit from cultivating a great workplace.

Welcome to our Time Management series. This is the seventh video in a series of eight and is designed to help you organize your workspace so that hours of productivity per day aren’t wasted searching for missing information. You only have a finite amount of time to spend in your life so you need to ask yourself, how am I going to use the time that I have? This eight-part series will get you to stop procrastinating, help you create plans and inspire you to implement your plans for productivity. So are you going to make things happen, or are you going to watch things happen? The series list is included as a reference to the suggested viewing order.

By keeping America's hospitals, clinics and other heath related establishments free from substance abuse, industry administrators work to ensure the health of their staff and clients and further their company's reputation as a provider of high-quality services in which patients and their loved ones can place their trust.

The narrator describes the experience of being human contrasted with the inner working visuals of the human body and mind.

What can you do to maintain compassionate service? More importantly how can you help care givers maintain the empathy required to be effective? This video and support materials are highly recommended for anybody in the service industry, particularly healthcare.