Welcome to our Advanced Supervisor series on Body Language, which is the process of communicating nonverbally. There are three primary learning objectives in this series: 1) Learn how to better read others using scanning techniques, 2) Eliminate your own negatives and 3) Learn to better control your own body language. This is the fourth video in a series of five and helps you apply what you’ve learned about body language to what you encounter at work. The series list is included as a reference to the suggested viewing order.

Leaders do not receive much feedback from the people they lead. In fact, they often have no idea how good--or bad--their leadership really is. "Leadership Feedback" is an entertaining and thought provoking video training program that provides the kind of honest feedback leaders don't normally hear.

'Would I Follow Me?' demonstrates one leader's behavior and the results in two different situations: first as a newly appointed leader, and then later after he has learned a few lessons about leadership. Viewers will learn effective leadership behaviors and appreciate the impact those behaviors have on the success of their work group.

Welcome to our Advanced Supervisor series on Disagreements at Work. This series shows you how to handle disagreement in a professional fashion—BEFORE things get out of hand, and head into prolonged conflict or high-emotion anger. This is the third video in a series of four and is designed to show you that no matter what type of disagreement you are in, there are options on how to handle it. The series list is included as a reference to the suggested viewing order.

This video is part of the Mistakes Leaders Make series. In a previous program, we talked about signs of dysfunction within a company. Maybe some of them applied to your business. In this program, we’ll walk through some ways to fix the problems and discuss how to implement new solutions. (part two of four)

As the leader of any group, problems are inevitable. So...how do you react? Do you lead with your gut...or your head? This is the dilemma that the host of "Managing Me" grapples with. When problems arise at work, he can choose to react with either impulse or reason. As each situation plays out, the better reaction is clear. Viewers recognize that how you react often has a far greater impact--on morale, on retention, on productivity--than any specific problem ever could. The key to managing other people is learning how to manage you.

Welcome to the 1st video of 12 in the Supervisor Fundamentals series! Whether you’re in retail, healthcare, manufacturing, financial services or any other industry, these video lessons will help quickly get you up to speed on your two primary tasks as a supervisor: Creating a high-performance team and a great place for your team to work. Whether your new, recently promoted, or you simply never got the basic training, you have all kinds of opportunities for personal and career growth. This video lesson covers what to do in the beginning stages of this important transition into the supervisor role!

Onboarding is a crucial part of training for new hires. In this course, Talya Bauer reviews the definition of onboarding, touches on the distinction between socialization and onboarding, and presents some of the evidence of how and why onboarding matters.

Peter Wallbridge provides practical tips for senior managers to plan succession, comprehensive information packs and making the process a success. This is part of the Recruiting & Developing High Achievers programs, which includes 3 pragmatic videos providing HR practitioners with useful advice and practical strategies. These programs are part of the larger Insights and Strategies Series, in which Psychologist Eve Ash talks with leading business professionals who have learned powerful lessons and share their experiences and strategies to achieve best practice.

Welcome to the Interviewing Process video series. This is the third video lesson in a series of seven and discusses how to look for qualified, competent employees and how to distinguish different character traits. When organizations decide to reject a prospective employee, it’s not always because the applicant was the wrong person. Sometimes it’s because it was a bad interview. As a result, managers and supervisors who don’t know how to conduct good interviews, often miss out on hiring quality employees. This video series will help you put a solid process in place and will allow you to provide the best interview for not just the potential employee or yourself, but for your company as a whole. It will be meaningful for new and existing supervisors, managers, and general HR staff.