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About the Role
The Account Manager will be responsible for assisting prospects seeking to implement a cloud based LMS. A typical day involves speaking with 10-20 customers across various time zones, numerous inbound and outbound emails and 2 or 3 one hour demos of LearnUpon’s features. The candidate will receive intensive training on LearnUpon’s consultative sales model. Applicant will be responsible for delivering a positive customer experience, while maximizing revenue. We’re looking for people who love to win, have strong integrity and great communication skills.
Specifically the role will involve:
Articulate the features that make LearnUpon the fastest growing LMS in the world.
Provide advice and consultancy to prospects on how to best use LearnUpon within their business by leveraging our extensive eLearning industry experience.
Maintain and enhance on-going relationships with customers post initial sale.
Frequent contact with CEO.
Receive regular coaching/mentoring from a seasoned sales person in the LMS space.
Learn the full range of LearnUpon technology and services and is able to identify how this technology and service align to customer needs.
Attending and representing LearnUpon at conferences and trade shows throughout the world.
Cooperates and collaborates with colleagues, cross-functionally, to support the sales process.
Suggests product enhancements to our product development team to help make LearnUpon even better for our existing and future customers.
Who We Are Looking For
The person we are looking for will have the following qualities:
Drive and energy.
Self-motivated with a high attention to detail and ability to multitask.
An unwavering positive attitude, strong drive for results, and the ability to deal with ambiguity are a must.
Applicants need to be comfortable working with others and in a team environment.
Must be open to receiving constructive criticism (feedback) and applying and integrating the feedback in an effort to improve their results.
Demonstrates good judgment in analyzing information to make routine decisions.
Enjoys the challenge delivering on monthly and quarterly revenue targets.
1-3 years software or enterprise selling a plus (but not required)<./p>
A business studies or technology qualification is a plus.
Knowledge can be demonstrated either through sales experience or similar experiences.
You will have excellent written and spoken English for communicating with prospects and customers.
Benefits
Competitive salary (base + commission) and benefits
22 days annual leave
Flexible working hours
Exciting start-up environment with rapidly expanding superstar team
One-on-one training and mentoring from a seasoned sales person in the LMS space
Excellent career progression opportunities for the right candidate
Team building events
If you are interested in applying for this role please send your CV in confidence to jobs@learnupon.com. We look forward to hearing from you!
About LearnUpon
LearnUpon is a new, exciting cloud based software company headquartered in Dublin, Ireland. Our mission is to change the way online learning is delivered by developing a Learning Management System (LMS) that companies love to use. We are addressing the common frustrations with traditional learning management systems by developing a platform that can be set-up in minutes, is easy and intuitive to use, looks amazing and doesn’t cost a fortune. Since launching LearnUpon a little over two years ago we are now one of the fastest growing LMS platforms in the world with new customers signing up for our platform every day. LearnUpon now has over 250 customers based in the US, Canada, UK, Australia, South Africa, Netherlands, Sweden and here in Ireland.
LearnUpon is growing incredibly fast with established and increasing revenue. The company is a very open, collaborative environment where team and individual accomplishments are celebrated and encouraged. Our product is on the path to being very successful and the people who join now will be critical contributors to its ongoing adoption throughout the world.
Life at LearnUpon is fun and challenging. You will get to work with a great team in a Dublin city centre location. We are constantly making LearnUpon better for our customers and never adopt an "it will do" attitude when it comes to our platform. We love releasing new features which make our customers go "wow". All the team are given time-out each month to go off and think and come up with amazing new ideas which will make LearnUpon even better. Everyone contributes and everyone’s ideas are respected. We treat our staff like our customers, they are the most important elements in our business without whom we would just be another run of the mill, boring, clunky LMS.
The post We’re Hiring! Account Manager appeared first on LearnUpon.
LearnUpon
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<span class='date ' tip=''><i class='icon-time'></i> Aug 20, 2015 07:48am</span>
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About the Role
The Customer Success Specialist will be responsible for the successful onboarding and training of
customers onto the LearnUpon Platform. Reporting to the Customer Success Manager, you will be
part of the Customer Success team which has significant and direct impact on Customer retention.
This team is vital to our Company and is responsible for getting customers up and running on our
Platform, and proactively ensuring their continued usage and satisfaction. We’re looking for the right
person who loves dealing with customers, has strong integrity, and great communication skills.
Specifically the role will involve:
Onboarding of new customers onto the LearnUpon Platform and helping to ensure all training sessions are completed in a timely manner
Learn the full range of LearnUpon technology and services and be able to identify how these fit our customer’s needs
Support customers with any challenges and issues they face
Help to investigate any issues or bugs encountered by customers and assist in testing when needed
Provide feedback of product enhancements to our product development team to help make LearnUpon even better for our existing and future customers
Help create and run monthly webinars on topics relevant to our overall customer base
Work with the support team to ensure all help documentation is up to date
Who We Are Looking For
The person we are looking for will have the following qualities:
Drive and energy
Self-motivated with a high attention to detail and ability to multitask
Strong organisational and time management skills
Great account management and problem-solving skills
Demonstrates good judgment in analysing information to make routine decisions
Applicants need to be comfortable working with others and in a team environment
1-3 years consulting or customer support preferably in software
Have a strong track-record of success in past roles working with customers and developing relationships
Strong knowledge of online software (SaaS) products and services is a plus
3rd level business degree or relevant technical experience
Excellent written and spoken English for communicating with customers through emails, documents, webinars and events
Benefits
Competitive salary and benefits
22 days annual leave
Flexible working hours
Exciting start-up environment with rapidly expanding superstar team
Excellent career progression opportunities for the right candidate
Team building events
If you are interested in applying for this role please send your CV in confidence to jobs@learnupon.com. We look forward to hearing from you!
About LearnUpon
LearnUpon is a new, exciting cloud based software company headquartered in Dublin, Ireland. Our
mission is to change the way online learning is delivered by developing a Learning Management
System (LMS) that companies love to use. We are addressing the common frustrations with
traditional learning management systems by developing a platform that can be set-up in minutes, is
easy and intuitive to use, looks amazing and doesn’t cost a fortune. Since launching LearnUpon
nearly three years ago we are now one of the fastest growing LMS platforms in the world with new
customers signing up for our platform every day. LearnUpon now has over 400 customers based in
the US, Canada, UK, Australia, South Africa, Netherlands, Sweden and here in Ireland.
LearnUpon is growing incredibly fast with established and increasing revenue. The company is a very
open, collaborative environment where team and individual accomplishments are celebrated and
encouraged. Our product is on the path to being very successful and the people who join now will be
critical contributors to its ongoing adoption throughout the world.
Life at LearnUpon is fun and challenging. You will get to work with a great team in a Dublin city
centre location. We are constantly making LearnUpon better for our customers and never adopt an
"it will do" attitude when it comes to our platform. We love releasing new features which make our
customers go "wow". All the team are given time-out each month to go off and think and come up
with amazing new ideas which will make LearnUpon even better. Everyone contributes and
everyone’s ideas are respected. We treat our staff like our customers, they are the most important
elements in our business without whom we would just be another run of the mill, boring, clunky
LMS.
The post We’re hiring! Customer Success Specialist appeared first on LearnUpon.
LearnUpon
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Blog
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<span class='date ' tip=''><i class='icon-time'></i> Aug 20, 2015 07:48am</span>
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Please join The ASU SoLS Faculty for a series of technology webinars! We will discuss easy ideas for incorporating videos, using polling technology, and changing your students from passive to active with new assignments and game elements. Tuesdays from 3-4pm (AZ time) For detailed descriptions, please see our flyer:PDF of FlyerJune 10, 2014 - Video VarietyJune 24, 2014 - Student Pulse with PollingJuly 8, 2014 - Unique Assignments with Web AppsJuly 22, 2014 - Game On!August 5, 2014 - Brainstorm BlastClick Here to Register or email Amy Pate. Instructions to join webinar will be sent emailed along with a confirmation of your registration.
Amy Pate & Peter Van Leusen
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<span class='date ' tip=''><i class='icon-time'></i> Aug 20, 2015 07:48am</span>
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Today's webinar was on different types of videos to implement in your classes. Here are the materials that were used:Recording of the session: https://connect.asu.edu/p9h00vtnz4t/ PowerPoint file Websites mentioned:First YouTube video: http://youtu.be/jNQXAC9IVRw Games and Impact article by Michelene Chi, PhDVideo about Videos for ASU SoLS Grad studentsPlease join us for the next webinar on June 24 on Polling!The link to register is: http://tinyurl.com/khl9663 The link to join the live meeting is: https://connect.asu.edu/r8bvr7uym8h/
Amy Pate & Peter Van Leusen
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<span class='date ' tip=''><i class='icon-time'></i> Aug 20, 2015 07:47am</span>
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What a great afternoon! It was so good to see all of you in our webinar today. I hope you enjoyed testing some of the technologies like TodaysMeet, Padlet, and PollEverywhere, and I hope you started thinking about adding some polling to your classes in the fall. (or be spontaneous, and try it out in the summer!)Below are some of the links and resources that we discussed:Handout of all resources: https://dl.dropboxusercontent.com/u/12594701/Handout.pdfRecording of today's session (we missed the first few minutes that we talked about our objectives and definitions of CATs and Formative Assessment): https://connect.asu.edu/p3y551l5sx8/ Slides from today's session: https://dl.dropboxusercontent.com/u/12594701/0624_Polling%20Slides.pptxPeter van Leusen's article on CATs: http://teachonline.asu.edu/2014/02/gauging-student-understanding-cats-puuuuur-fect/ Contact Kris Knapp for initial TurningPoint training: kris.knapp@asu.eduDon't forget to fill out the evaluation, so we can plan some more topics in the future! We have 2 webinars planned for July, and will be soon announcing plans for training in August. (both webinar and face-to-face.)Please feel free to contact me with any questions!
Amy Pate & Peter Van Leusen
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<span class='date ' tip=''><i class='icon-time'></i> Aug 20, 2015 07:47am</span>
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It's great to see that our Summer Tech Webinars are catching on, and more people are finding it convenient to log in, and get some ideas for their Fall classes!Our Unique Assignments with WebApps webinar was filled with ideas for Digital Storytelling assignments that get students to use 21st Century skills. We talked about technologies like StoryboardThat, RWT Timelines, Unitag QR Codes, Digication ePortfolios and JooMag online magazines. Check out our WebApp Handout for the links and additional resources!If you would like to review the webinar, click here to watch the WebApp Webinar Video.The slides are in the recording, but if you want to see the slides by themselves, Click Here to see the JooMag magazine that we easily created with a PDF from the slides. It also has interactive links and videos!The summer is half over, but our webinars keep going!July 22- "Game On!"August 5- "Brainstorm Blast!" Our panel will brainstorm solutions and ideas with questions from the audience. If you want to submit a question or issue, post it on our Padlet page.Register Here, or email Amy.
Amy Pate & Peter Van Leusen
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<span class='date ' tip=''><i class='icon-time'></i> Aug 20, 2015 07:47am</span>
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Summer is the perfect time for playing games (albeit not outside in Arizona!) We had a great time yesterday with our "Game On!" webinar. David Roman, Technology Integration Specialist from Pinal County School Office, Professional Development Office was with us to talk about the K12 perspective on gaming in the classroom, and how it is impacting higher education. We talked about why gaming is SO engaging to our ASU students and why K12 teachers are using them. Two case studies were discussed, and we shared some quick ideas to get started. Additionally, there were a lot of links shared in the discussions, so be sure to click below to see all the resources.To watch a recording of our webinar, click hereTo download a PDF of the slides, click hereTo download a PDF of the handout with information and resources, click here.Chat Room Shared Links:Center for games and Impact at ASU: http://gamesandimpact.org/Gaming online at ASU: https://housing.asu.edu/content/gamingTahnja Wilson from ASU Online is promoting the use of games for teaching: http://teachonline.asu.edu/2014/05/games-4-change-2014-highlights-why-not-use-games-in-education/Please be sure to join us for the "Brainstorm Blast" on August 5!You can submit your ideas for topics at: http://padlet.com/azpate/8akvpooirpj4To sign up for our Fall 2014 training opportunities, please go to: http://tinyurl.com/fall2014train
Amy Pate & Peter Van Leusen
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<span class='date ' tip=''><i class='icon-time'></i> Aug 20, 2015 07:47am</span>
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The final webinar of the summer shared numerous links, resources and insights into topics like flipped classrooms, student engagement, online learning, and assessment. We want to thank our panel of experts, Bina Vanmali, PhD, Peter Van Leusen, PhD, and Irma Sandercock for their thoughtful responses to YOUR questions. It was a great discussion!To view the recording, click here: https://connect.asu.edu/p81yg7edm88/Below are some of the links that were shared:Faculty Focus: http://www.facultyfocus.comPartnership for 21st Century Skills: http://www.p21.org\Quality Matters: https://www.qualitymatters.org/TeachOnline Blog: teachonline.asu.eduSucceedOnline: http://succeedonline.asu.eduTeaching Professor listserv - http://web.stanford.edu/dept/CTL/Tomprof/index.shtmlHapYak: http://corp.hapyak.comAcademic Integrity: http://libguides.asu.edu/integritySign up to record videos: http://onlinestudio.asu.edu/studio-calendarArina's Teaching Blog: http://qaetools.blogspot.com/Please feel free to comment on our blog, and add your favorite resources!
Amy Pate & Peter Van Leusen
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<span class='date ' tip=''><i class='icon-time'></i> Aug 20, 2015 07:47am</span>
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I am excited to announce that we are starting a special series of blog posts for the Fall 2014 term. During the recent Graduate TA Orientation, we asked our students to pose some questions about active learning and some of their concerns about teaching. They had fantastic questions!Now, our ASU community will be posting responses to these questions, and I am sure we will all gain insights! I invite you to post additional comments below, and help us build a faculty learning community.Our first guest blogger is Michael Angilletta, PhD. He is a SoLS Professor, Senior Sustainability Scholar and the new Director of Undergraduate Programs at the School of Life Sciences in Arizona State University. What do you do when students come up with aggressive opinions that contradict well-accepted values during teaching? ("I don't believe in evolution" or "global warming is a scam")Your worst fear as a teacher of biology will eventually come to pass. A student will challenge you to defend an established theory in front of your entire class: most likelyevolution. The student and his or her peers may feel empowered by public opinion (which usually doesn't reflect scientific opinion).How should you react? I can only tell you how I reacted in 2006, when one of my students spoke out strongly against evolution, and many other areas of science that conflicted with her religious beliefs. Don't escalate the emotional level of the exchange. Remain calm and thoughtful in your communication and other people will see that you care about each person's learning experience. Don't dismiss the student's concerns.This tactic only makes scientists seem pompous and doesn’t help change society. That said, a time and place exists for everything. I invited my students to an informal discussion, which took place outside of class. If that's not your style, you can speak with a student individually after class. Lean on your scientific resources. You don't have to be an expert in an area to help a student understand it better. When a student challenged isotopic data, I referred her to one of my colleagues in the Department of Geology. He was happy to provide the student with a detailed critique of the assertion that Earth is only 6000 years old. Don't panic! Unreasonable views will usually be recognized as such by reasonable people. In my case, all but one of my students saw the anti-evolutionary position as ridiculous once we finished our discussion. As we learned in the recent debate between Ken Ham and Bill Nye, you can't reason with someone who doesn't want to be reasonable.
Amy Pate & Peter Van Leusen
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<span class='date ' tip=''><i class='icon-time'></i> Aug 20, 2015 07:47am</span>
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This week, I asked Miles Orchinik, PhD to tackle a question on classroom facilities from our new Grad TAs. Miles Orchinik, PhD, Director of Undergraduate Education Initiatives, is a neuroscientist who studies how stress alters behavior, brain function, and the endocrine system. He is also interested in science education research, particularly in how undergraduates learn core concepts, and which teaching methods are most effective at promoting learning."Miles in his habitat!""I picked this question submitted by Zane because I am learning how to deal with the issue this semester in BIO 360, Animal Physiology.""We will all teach in less-than-ideal learning environments, but it is always possible to introduce elements of active learning into a class. Micki Chi (cognitive scientist / educational psychologist at ASU) has an excellent framework for distinguishing student activities in the classroom along a spectrum of active learning. Her interactive-constructive-active-passive (ICAP) model (linked) predicts, for example, that a student who interacts constructively with another individual will, in general, learn better than a student working alone. But a student who is actively engaged in constructing his/her own knowledge in a large lecture class is doing way more than a student sitting passively, maybe taking a few notes.""So, while the learning processes may not be the same in a large lecture hall as they are in a seminar room or dedicated, active learning classroom we can do a lot by questioning and posing problems to students, using clickers to get responses from shy/more passive students, and/or designing lectures around the application of concepts that students work on initially outside of class.""I have been team-teaching Animal Phys with Sara Brownell this semester. We meet twice a week in a large lecture hall and once in the SOLS Active Learning Classroom (ALC). The class activities are very similar, with the exception that students don’t work together on computers when we’re in the lecture hall. My sense is that students may not interact constructively as readily in the lecture hall as the ALC, but with TAs and instructors roaming the isles during the group work, the level of engagement is pretty impressive. Granted, we are in a nice lecture hall, there are a number of empty seats for students to maneuver, and we have four TAs (including one volunteer), so this is a pretty good situation. There’s still plenty that can be done in a dingier lecture hall with fewer TAs. Don’t let the facilities dictate learning."Please join this conversation! Click on "Comment" below, and add some of your ideas for low-tech active learning activities!
Amy Pate & Peter Van Leusen
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<span class='date ' tip=''><i class='icon-time'></i> Aug 20, 2015 07:47am</span>
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