Speaker: Shannon Kluczny
Shannon Kluczny
MO, United States
Active
Free (Basic) Membership
Speaker
Shannon is in her 12th year with BizLibrary and 15 years in the learning and development industry.
Shannon has been on the sales and account management teams, working directly with hundreds of clients prior to moving into her current role 6 years ago as Vice President of Client Success.
Shannon has successfully impacted customer satisfaction and overall retention rates at BizLibrary by implementing several new models and was recently recognized as a Top 100 Influencer of Customer Success by MindTouch.
Shannon has been on the sales and account management teams, working directly with hundreds of clients prior to moving into her current role 6 years ago as Vice President of Client Success.
Shannon has successfully impacted customer satisfaction and overall retention rates at BizLibrary by implementing several new models and was recently recognized as a Top 100 Influencer of Customer Success by MindTouch.
About
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Full NameShannon Kluczny
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Job TitleVP of Client Success, BizLibrary
Activities
Webinars, Recordings, Resources, Groups, Conference Presentations
| June 07, 2018 - Creating a Marketing Plan for Your Employee Training Program - Resource |
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| May 01, 2018 - Creating a Marketing Plan for Your Employee Training Program - Webinar |
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| September 06, 2017 - Get Past the Hype - Finding Value in Trends - Webinar |
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| June 12, 2014 - Using Kirkpatrick to Move Beyond Training Order-Taking - Webinar |
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| November 01, 2013 - The Future of Learning - Webinar |
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| September 17, 2013 - Show Your Work: The Payoffs of Working and Learning Out Loud - Webinar |
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| July 02, 2013 - How to Earn a Top Spot on the Training Top 125 - Webinar |
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More
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