Since COVID, digital skills are more important than ever. The world has shifted to a more virtual communication, collaboration, and project management style. Most leaders agree that they will not return fully to a live, brick and mortar workplace. The bad news is that according to McKinsey, 70% of all efforts to boost digital skills - fail. How will your people thrive in the post-COVID, more virtual world of work?  Best-selling author and productivity guru, Mike Song shares the keys to success and reveals three digital skill sets that can no longer be ignored. This e-paper is a must-read for any HR leader tasked with helping their organization improve digital skills.

Yes, change is hard and it keeps happening to us in today’s hyper-complex, uncertain, competitive, high stakes world. Consider these alarming statistics: 75% of projects fail 71% of companies do not feel their leaders are able to lead them into the future 87% of employees worldwide are not engaged at work In summary, projects are a disaster, leadership is diabolical and people are severely disengaged. A piece of friendly advice: STOP stockpiling statistical knowledge about how bad things are "out there." Dwelling on this is more likely to evoke a "I give up, why bother" reaction. Rather, take a thorough, honest inventory of what’s going on "in here." What are you doing, or not doing that might be adding or detracting from positive change? 

What are the biggest losses that come with not training, or training ineffectively? We all saw Starbucks in the news when they shut down stores to train employees on racial bias.  That one day cost them an estimated $12 million in lost profit.  Our eBook goes into more helpful detail to help you make your case for more effective training on a variety of topics including: Safety Training: Safety incidents and OSHA fines can cost you over $1million. Are you keeping your employees safe? Cybersecurity Training: Cybercriminals have stolen over $2 billion from American companies. Is your company next? Sales Training: Improving prospecting, negotiating, and closing skills may translate into hundreds of thousands of dollars in new sales.

Get A Coach | Be A Coach the authors introduce a new framework for coaching that extends the benefits of this powerful tool to the masses. You will see how everyone, at every level of the organization, can get a coach anytime they need one, anywhere they are within the organization and for anything they are doing. Why? So that people can get better results in their job, more fulfillment in the workplace and more growth and development in their careers. For the organization there are also huge benefits: Facilitating knowledge transfer Fostering collaboration Closing the skills gap Establishing real time, on-demand learning

You've put together a great training program with interesting content and a user-friendly platform, and you're feeling excited that learners are actually engaging. But then leadership asks to see an ROI for the program, and you're not sure where to look beyond utilization. It can be hard to know how to prove the value of training and tie it to business success. The Kirkpatrick Model can help you get a complete picture of the success of your training efforts from both a qualitative and quantitative perspective. In this ebook, you'll learn how to measure the success of your training program through reaction, learning, behavior, and results. You'll also learn: How to tie business goals and changed behaviors to training Tips for getting specific feedback from learners How to calculate ROI for training

Our goal is to provide training that is engaging and effective. As more training moves online, it is important to ensure that it offers a natural, enjoyable learning and training experience. This eBook includes: Trends EdTech Tips & Tricks

Digital transformation is undeniably here. You have the opportunity to lead your organization into the future... or you could resist and end up left behind. Here's what you need to know: "Digital transformation" is more than a buzzword. There is "no going back" - eLearning is here to stay. The education industry is typically slow to adapt, but now is the time to seize the opportunity! There are 5 key factors driving this transformation... ... and all 5 of them will have a profound impact on how you conduct business in 2022 and beyond. In this free eBook, we share 5 key factors driving digital transformation and how you can take advantage of this unique opportunity.

Create learning experiences with AI Voices. Learn how the technology has evolved and how natural a WellSaid Voice Avatar sounds. You too can create a Voice Avatar for brand to narrate your learning content more efficiently — without sacrificing quality.   What's in the eBook: Our vision for AI voice What are AI voices for  The value of creating your own AI Voice Avatar A link to listen to the eBook, narrated by WellSaid AI Voices!

Corporate Learning in Today’s Environment Since March of 2020, all in-person learning and in-person workshops have been replaced with online sessions on tools like Zoom and Teams. In addition, organizations started to create more online learning programs and deliver them via their Learning Management Systems. But while the combination of Zoom sessions and digital learning might sound like an effective way to deliver learning, the results are not that great. Learners remain passive and isolated, and learning is still completely separated  from the employee’s day-to-day work. Click below to download this eBook from myQuest.

What will you find in this report? 2020 was an uncertain time for everyone. Corporate training has faced rapid changes that have revolutionized the way we learn and develop ourselves at work. In this report, we draw conclusions on the challenges and contradictions associated with skill training in organizations from a survey of 1,500 HR professionals and employees across various sectors. The analysis of the data obtained reveals some tensions between the different actors within the corporate training sector, but also points to some common ground and key trends for 2021. Download the report and access:  Data obtained from surveys conducted on 1,500 HR professionals and employees from diverse sectors, in the United States, Mexico, France, and Spain Graphs and infographics that reveal where there is alignment and misalighment between the parties involved in corporate training Case studies of well-known organizations that support the conclusions drawn from respondents' answers Opinions of professionals and experts in talent management and development fields

Mental health was once a taboo topic in the workplace, but many organizations are beginning to realize the importance of prioritizing employee mental health and well-being. Although attitudes toward mental health are changing, it can still be hard to know how to offer meaningful support, have conversations about mental health, and get employees and leaders invested in this effort. Incorporating training into a mental health initiative at your organization is a great place to start. Not only can training be used to educate your workforce on stress management techniques and coping strategies, it can help your managers develop skills to support employee well-being and overcome the stigma surrounding mental health. In this ebook, you'll learn key elements for building a strong mental health initiative at your organization. You'll also learn: How to use your training program to support your efforts Common myths about mental health and how to overcome them How to get buy-in throughout the organization for this initiative.

Because the transition to remote work was quick and unexpected, many of us adopted short-term solutions for our day-to-day operations. As remote work has continued to stretch on and becomes the norm for many organizations in the future, we need to find more sustainable approaches to essential operations, like training and development.  The challenge of having a virtual and dispersed workforce can be difficult even for well-established training programs. This guide is packed full of information on how you can deliver an engaging and effective training and development experience... virtually! You'll learn must-haves for maximizing the employee learning experience, including:  Tips for transitioning training online, including integrating a learning platform and choosing engaging content Ways to encourage exploratory learning in a virtual setting How to boost learning retention and training effectiveness 

Video is a key tool in a trainers toolkit. Read the latest research on how best to incorporate video into learning experiences and what high performing companies do differently.

Most people know about IQ and EQ, but now it is time to consider another key measure… Technology Quotient (TQ). In this ground-breaking paper, best-selling author and TQ pioneer Mike Song explains the coming TQ megatrend. Mike defines TQ as the ability to strategically learn, leverage, and share technology. It is a proven, efficient, and systematic way to boost productivity. The paper will provide:  Research from over 80,000 knowledge worker surveys at over 1000 organizations around the world The TQ Assessment Tool (TQAT℠). The first-ever HR assessment tool that measures and improves digital proficiency across the enterprise New ways to inspire widespread adoption of TQ insights Innovative strategies for implementing a successful TQ Initiative This paper is a must-read for any training leader tasked with helping their organization be more effective!

In the current climate, we’re having to respond quickly to the challenge of operating in a fully virtual, at-distance, world of learning. This insight addresses the challenge of how to take a blended learning journey—a sustained learning experience that blends a mix of media, events and channels, over time—and cater for when face-to-face engagement is no longer an option. L&D teams around the world are having to adapt, and to adapt quickly. Global organizations are adjusting rapidly due to the unprecedented impact of COVID-19, and there’s an increased urgency to support change and deliver effective transformation while working and learning at distance. The impact of this transformation is likely to leave a lasting legacy beyond the immediate crisis. If organizations can embrace and deliver effective virtual learning at this time, the benefits (reducing unnecessary travel, for a start) will surely shape the future landscape of ‘business as usual’. And while it may be relatively straight-forward to simply replace a single face to-face component with a virtual or digital equivalent, we know that a sustained learning journey over time is the only way to engage learners and drive behavior change. This insight looks at the steps you’ll need to explore to take your virtual learning to the next level. We will explore and answer: • What are the key strategic steps when designing effective learning journeys? • What face-to-face components in a traditional blended journey may need replacing? • What strategies can you deploy to drive engagement with virtual learning over time?

Localizing your eLearning content can do more than just create a culturally appropriate eLearning experience for your audience, it can also be highly profitable for your organization. In this paper we show you all the ways to capitalize on the benefits of localization.

McGraw-Hill Education ("McGraw-Hill") is a leading learning science company and publisher that delivers personalized learning experiences. As the world went digital and technology adoption soared in recent years, McGraw-Hill realized a drastic need to reassess digital delivery options for their content to keep pace with competitors and meet the changing expectations of their evolving customer base. How could they digitize their well-known test prep material in a way that would generate more revenue and not abandon their core business model?  Download this case study to learn how BenchPrep's modern LMS increased McGraw-Hill Education's online learner engagement by 10x.

New research from the Cornerstone People Research Lab identified a serious confidence gap between employers and employees about their ability to consume skills development. Developing critical skills in a way that’s effective and meaningful for employees is a challenge. These challenges exist across companies and industries, and across the globe. This eBook offers practical next steps for talent and training leaders to address and enable skills development to empower their people to thrive in the future.

Is Your Onboarding Setting Employees Up for Success? An effective onboarding process boosts productivity, engagement, and retention. When it comes to virtual onboarding, communication and face-to-face interactions with your remote employees are more important than ever. Download this checklist and eBook to learn the 4 pillars of onboarding and key topic areas to cover, plus get a sample template of a virtual onboarding program, loosely based around a 30-60-90 day structure.

Sales Enablement For Marketers If you’re a marketer supporting a sales team, you’ve got a lot on your plate. Sellers are facing one of the most difficult buying landscapes in recent memory—and they need your help. To be effective, you need to align with sales, deliver the best content and other resources that will move deals through the pipeline, and make sure sellers can find and use these resources properly. "Sales enablement has never been more important than it is today." You crank out solution briefs, case studies, videos, blog posts, product guides, and more to support reps' interactions with prospects and help them be productive. You work closely with sales to learn which types of content are working to nurture leads and close deals. You keep your ears open to industry trends and one eye on the company roadmap to anticipate content needs and fill in any gaps. It’s a continuous process of creating and sharing those new materials with reps to allow them to reach customers and sell more effectively. But it can often seem like all your hard work is for naught. You need a better way. Find out how the right sales enablement solution can help you overcome these issues and turn your marketing into an engine that can turbocharge your sales growth for years to come.

Mastering Virtual Selling Virtual selling—working a deal remotely when you can’t be there in person—is the new normal for B2B salespeople. But being a great virtual salesperson doesn’t mean simply conducting every meeting via video conference. Virtual selling means understanding a prospect’s mindset when you can’t meet in person, using all the tools and techniques available to close the deal. While the fundamentals are the same, you have new obstacles to overcome and new skills to master. Allego’s learning and enablement platform accelerates results for virtual teams. From our work with hundreds of thousands of sales professionals around the world, we’ve developed unique expertise in virtual selling techniques that can give you the edge you need to hit your targets. This guide distills that learning to help you and your team understand how to master virtual selling and stay ahead of your competition.

Planning for the Next Normal Sellers are working harder than ever—and sales enablement has never been more important than it is today. The business of sales has been completely disrupted by COVID-19 and the resulting shutdown. At the start of the pandemic, you may have shifted overnight to virtual selling, with the expectation of returning to normal within a month or two. Experts now say we’re not going back to the way business was done. But the processes and tactics you put in place in the spring likely weren’t designed for the long term, and sales teams have often had to learn on-the-fly how to succeed when in-person meetings aren’t possible. It’s time to figure out what works in this new world and what doesn’t.

Training and safety professionals have long been trained to respond to workplace accidents. However, the field has evolved to become more about prevention and hazard identification before an accident can ever occur.   Conducting a job hazard analysis helps both employers and employees identify potential dangers in the workplace, making it easier to prepare against occupational hazards, from the most common to the most severe.   Download this white paper to learn about the four questions to ask during any job hazard analysis and see how SafetySkills can help you take this important step toward protecting your employees.

Although addressing employee skill gaps has been a business challenge for years, many organizations have begun prioritizing upskilling and reskilling efforts in 2021. The challenges of remote work, along with unprecedented levels of stress and anxiety, have caused organizations to shift energy and efforts into developing their internal talent and ensuring their employees have the tools, skills, and resources they need to navigate this new world of work. To help direct reskilling and upskilling efforts, it's important to get an understanding of where gaps exist and how they impact your organization. For example, are remote workers struggling with new software that impacts their productivity? Does the customer service team need additional training in problem solving to handle customer complaints? Are recruiters struggling to find a candidate so a position sits open? Could middle managers use more training on how to have well-being conversations to help reduce turnover?  Once you know where skill gaps exist, you can take meaningful action to upskill and reskill your workforce. In this eBook, you'll learn strategies you can use to identify and address skill gaps in your organization.  You'll also learn:  How to use a formal assessment to identify gaps  Best practices for closing skill gaps  Ways your hiring practices could be contributing to gaps (plus how to fix them!)