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One of the top challenges that business leaders will face in the next year is leading the hybrid work strategy and managing a dispersed workforce. Leading remote teams can be a tricky balancing act - Gallup recently found that the top two challenges faced when managing dispersed workforces can be decreased communication and collaboration. They also found that many organizations are struggling to train their individual contributors and managers alike to make the most of hybrid and remote work.   As a remote-first team, BizLibrary uniquely understands the challenges faced by remote and hybrid teams. Download our infographic and resource guide to learn our strategies for managing dispersed workforces efficiently and effectively!
Engagement, the employee’s commitment to their organization and their willingness to perform beyond expectations, has become a focus area for management. Engagement is more than mere job satisfaction; fully engaged employees are motivated and dedicated to making the organization a success. At the most simplistic level engaged employees lead to happy, loyal customers and repeat business. Importantly engagement also leads to improvement in retention levels. In short, it impacts the bottom line. Dale Carnegie Training asked MSW Research to undertake a benchmark nationwide, cross industry study of 1500 employees to explore engagement in the workplace. The study discovered that although there are multiple factors affecting engagement, the personal relationships between a manager and his or her direct reports is the most influential. 
Competency-based online training focuses on demonstrating specific, measurable skills. Organizations should seriously consider this approach to training, as it benefits all employees and leads to better performance and business success. Learning technologies such as learning management systems are taking competency-based online training to a whole new level, creating a more personalized learning environment where L&D professionals can help trainees develop the right skills and acquire the right competencies.  What you will learn from this brochure: What is a competency-based training How to develop it How a business LMS supports competency-based training
Does Your Team Have the Skills They Need? The Association for Talent Development investigated what TD professionals need to know and do to be successful now and in the future. More than 3,000 professionals participated in research that identified the 23 capabilities needed, which are part of the Talent Development Capability Model. These include expected capabilities such as instructional design and training delivery as well as newer capabilities such as data analytics and emotional intelligence & decision making. Download our white paper to learn all 23 capabilities needed for success and how to make sure your team is equipped for what may come.
A New Look at Sales Onboarding Sales organizations onboard new employees differently now than they did just five years ago. This transition to modern learning practices reflects exciting new opportunities for today’s professionals in Sales Enablement and Training as well as Learning and Development to transform onboarding into an organizational capability that drives growth. We’ve helped over a hundred organizations build out successful modern onboarding programs and gained perspective on themes that consistently emerge among top performers. We’ll illustrate these throughout this guide while giving you tactical recommendations for driving better and faster onboarding today Click below to download this White paper.
How You Can Evaluate the Impact of Soft Skills Training? When you think about an ideal employee, what thoughts come to mind? You might initially think about the technical skills needed to do their jobs. For example, you'd want an English teacher to have a strong understanding of grammar and sentence structure. But hard skills aren't the only important skills employees should have. Someone who has excellent soft skills would be adept at critical thinking, communication skills, and teamwork. Soft skills aren't as easy to identify as hard skills, which makes it more difficult to evaluate their worth. They're often thought of as "extras" and are put on the back burner. Believe it or not, soft skills training affects more than just your workplace culture. It can give you a competitive edge and contribute to your bottom line. This ebook will help you understand how these skills can make the difference between high- and low-performing organizations. In this ebook, you'll learn: What soft skills look like in real life situations How improving soft skills can impact your business What metrics to look at when measuring the impact of soft skills training How to calculate the ROI of soft skills training Download now!
Becoming a great communicator, leader, and manager, is heavily reliant on soft skills like emotional intelligence, time management, listening, adaptability - and more. Soft skills can be trained in the same way that hard skills can - and soft skills are applicable in any position. Learn everything you need to know about soft skills training in our new infographic!
Introduction When Peter McLaughlin and I first began talking about the topics of communication and feedback specifically, we quickly realized we had several things in common. We both felt that we were not particularly effective in giving feedback. In fact, we felt that we were pretty bad. We enjoyed the challenge and the positive results that come with a successful feedback conversation. We wondered why we had not naturally learned to give feedback. We agreed that if we were provided with a roadmap or model for giving feedback, we would have performed much more effectively in such situations. Looking back at particular examples, we both had a sense of delight from the positive encounters, and a sense of dread over the sessions that left us feeling discouraged, beaten down and lackluster. So why did we begin a project filled with such negative emotion? The answer—both to improve our own feedback skills and to examine what it would take to teach a new perspective and help "turn the opinion tide" that has made feedback a dreaded negative topic. Who doesn’t want to get better? Have you ever known anyone who said, "Nah, I’ll just stay mediocre and by the way, I don’t want a raise, promotion or exciting project…" Probably not. Our internal drive propels us to strive, learn and improve.
As the business world continues to change, so do organizations and their learning functions. Whether you’re developing classroom instruction, an e-learning course, or an on-demand performance support solution, following sound instructional design processes will help you be more successful.  When an organization needs training solutions, the instructional designer must understand the business and individual needs that underlie the training initiative. Download ATD’s Foundations of Instructional Design: Methodologies and Learning Theories guide to explore through the basics of this process, the pros and cons of different approaches, and more.
While organizations around the world are spending billions of dollars on training, most of that investment is being wasted. Here’s what you can do to make sure your sales training initiatives add up to long-term results. Have you ever observed a sales representative during a call and thought, "How can this be the same person who did so well during training? Why aren’t they doing what they were taught?" They’ve been through the training and learned the skills—intellectually they know what they should do—but now that they’re back on the job, they’ve fallen into old habits and behaviors. The fact is, this situation is more often the rule than the exception. Data collected by the consulting firm ES Research has shown that 85 to 90 percent of sales training fails to translate into a lasting improvement in productivity. So what’s keeping the training from moving sales professionals from knowing to doing? Here are 4 of the most common reasons most sales training fails.
Training and safety professionals have long been trained to respond to workplace accidents. However, the field has evolved to become more about prevention and hazard identification before an accident can ever occur.   Conducting a job hazard analysis helps both employers and employees identify potential dangers in the workplace, making it easier to prepare against occupational hazards, from the most common to the most severe.   Download this white paper to learn about the four questions to ask during any job hazard analysis and see how SafetySkills can help you take this important step toward protecting your employees.
How many minutes of your day do you spend worrying about making a mistake at work, stressing out about workplace politics, checking out of superficial meetings or over-planning and analyzing without taking action? If you are anything like the majority of people, chances are various stressful thoughts, fears and unhealthy judgments pop up in your head and take away from your energy and productivity. In our 17 years of working with businesses we have found that in order to keep these stressors at bay, we have to be intentional about where we focus our attention and what lens we use to process information. We like to think of that filter as our mindset, and we have dedicated our work to helping professionals of all levels, industries and personalities choose a mindset that helps them be more productive and happier at work. As psychologist and researcher, Carol Dweck brilliantly points out in her book "Mindsets are just beliefs. They are powerful beliefs, but they’re just something in your mind, and you can change your mind." (Dweck, Mindset: Psychology of Success, 2008). "
Mustering the courage to present confidently in front of others is hard enough, but when it comes to actually engaging an audience and managing their participation, nervous and novice presenters either usually freak out, forget to add interaction, or both. And there’s another, lesser-known but equally important issue: Audiences can struggle with interactions in presentations, too, feeling uncomfortable participating and not knowing what is expected of them. Why must engaging with your audience be so difficult?
The COVID-19 pandemic has had profound—and probably lasting—impacts throughout society, affecting how users consume learning and how learning and development (L&D) teams deliver it. The necessary shift to remote work has made digital and live online learning an invaluable tool for learners and L&D teams alike.  The 2021 survey of 1,276 L&D professionals by Adobe and Training Magazine Network, "What is the future of digital learning in 2021 and beyond?" found that 42 percent of respondents envision using more digital options this year, indicating that digital learning is here to stay as part of a dynamic, hybrid learning model. This will involve a blend of live online, digital self-paced and face-to-face learning aimed, most often, at internal employee upskilling. As blended delivery grows, companies are looking to modern platforms and features to increase personalization in ways that make learning more robust and more effective.  Click below to download the white paper.
The learning ecosystem is rapidly evolving, and the changing technologies and growing resources available to help individuals learn is likely a bit overwhelming for your Learning and Development team. With the only guarantee being that change is inevitable, how do you build a training solution that will meet your organization’s needs 6, 12, or 24 months down the road? Discover how open-source technology can help you create a flexible and future-proof training program for your organization.  In this White Paper, you'll learn: The evolving role and capabilities of the Learning Management System (LMS) within the larger learning ecosystem The leading open-source learning platforms and how to determine which is the right fit for your needs How to maximize the interoperability of open-source to extend and future-proof your learning program
A Letter from the Author Dear friends and colleagues: The gamification of corporate learning has become a hot topic of discussion over the past year in industry publications and blogs, and certainly among talent development professionals. Why is there so much interest? Of course, everyone will have their own point of view on that question. Mine is this: despite the allure of traditional elearning from a cost and ease-of-deployment perspective, numerous organizations’ workforces have not consumed that training with much gusto. There seems to be a lot of consensus in the industry that most traditional elearning provides only modest learner engagement. That’s a big problem for talent development professionals and the workforces we serve. We know engagement is a critical success factor in skill development, and without it very little performance improvement is likely to result from the training. Most of you who are currently thinking about game-based elearning are doing so to address the engagement issue. But what about the learning results? What about the comparative performance impact of game-based elearning versus the traditional elearning most organizations deploy today? In this white paper, we will explore those questions, and provide a rationale that I believe many of you can use to benchmark the impact of game-based learning in your organization. Bryan L. Austin Chief Game Changer
Get A Coach | Be A Coach the authors introduce a new framework for coaching that extends the benefits of this powerful tool to the masses. You will see how everyone, at every level of the organization, can get a coach anytime they need one, anywhere they are within the organization and for anything they are doing. Why? So that people can get better results in their job, more fulfillment in the workplace and more growth and development in their careers. For the organization there are also huge benefits: Facilitating knowledge transfer Fostering collaboration Closing the skills gap Establishing real time, on-demand learning
The Playbook to Driving Employee Engagement with Language Learning. In collaboration with HR Dive, this playbook covers everything you need to know about driving employee engagement and retention with a language learning program. Learn about how organizations are expanding their benefits packages to include language learning, the business outcomes that language learning leads to, and how to get started with implementing a program.
Career Acrobatics 101: Why Flexibility is the New Path to Success Traditional career paths have long been on the decline, and that predictable, linear climb is not likely making a comeback any time soon. After all, 85% of the jobs that will exist in 2030 haven't even been invented yet!¹ While career paths may not be as straightforward as they once were, a tremendous opportunity has also presented itself - for those with the right mindset about career development. So how can HR and L&D leaders cultivate career acrobatic skills to ensure their employees are more versatile, flexible, and adaptable to workplace change? This guide, featuring insights from Julie Winkle Giulioni - co-author of the bestselling book "Help Them Grow or Watch Them Go: Career Conversations Organizations Need and Employees Want" - includes a 3-minute quiz your people can take to help them determine their career agility quotient. Employees can then use the results and actionable best practices outlined in the guide to help future-proof their careers, keep up with evolving business dynamics and successfully navigate the changing world of work. Download this guide to find out why career agility is the new competitive advantage - and how your people can become career acrobats to propel their career to new heights!
Industry research shows that effective sales coaching can dramatically improve the performance of a sales team - in some cases driving up revenues by 20% or more.   The reason for such potential improvements is the significant "multiplier effect" sales organizations can achieve through sales coaching: one trained manager can coach multiple sales professionals and improve their overall performance. With such potential benefits it is no wonder that many sales organizations recommend that their frontline sales managers spend 25% - 45% of their time sales coaching. The High Impact Sales Coaching Guide provides expert advice on essential sales coaching skills to help sales managers effectively empower their teams to reach their highest potential.
In the modern era, learners have access to knowledge like never before. But as learning professionals, we need to ensure they’re developing the skills and knowledge they need to perform their jobs at a high level. That leaves a critical question: how can we design programs that help learners achieve true mastery? Newer, more robust approaches, including continuous delivery of learning, richer content, and skill-based certifications, are delivering the outcomes that enterprises are looking for. This report discusses the need to shift from legacy learning approaches to a modern outcome and skill-based approach that we call mastery-based learning.  In this analyst report you will learn: The key trends driving the shift to mastery-based learning The best technologies to enable a mastery-based approach to training Best practices for deploying mastery-based learning programs
Career development appears at the top of many list. Unfortunately, the lists tend to be focused on what employees desperately want but are not getting from their managers. As for managers, most appreciate the value of career development and really which they could do it more frequently and more effectively than they currently do. But let's face it: a manager's day-to-day reality are kaleidoscopic blur of meetings, responsibilities, and shifting priorities. Helping employees develop and grow is one of many activities perpetually pushed out in time to the elusive someday that too rarely comes. How could managers get past this conundrum? How can they make career development happen within the pressure-cooker reality that is business today? The answer is definitely not new systems, checklists, processes, or forms. Those have actually contributed to the problem.
In this fast-paced world, speed to market is paramount, and having employees with strong communication skills has emerged as a fundamental requirement for an organization's success. With the rise of AI combined with coaching, organizations are achieving better results in record time. Proven use cases, including sales enablement, compliance training, customer service, and more, demonstrate that organizations quickly hit their KPIs by relying on AI-based video and audio learning platforms. This highly scalable strategy surmounts common training challenges and surpasses traditional learning methods. Download this eBook to learn how training with AI features upskills workers faster and more affordably. See how employees get the most out of solo practice with AI and a more personalized learning experience. 
Compliance is not just something extra we have to do to manage risk and follow the law. It touches on almost every aspect about how we work. Getting compliance right should never be an end goal; it should always be something wedo on the way to the larger organizational/business and culture strategy. Download this white paper to learn more about how compliance can be part of a culture strategy. 
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