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Goal management is among the most powerful methods companies have to execute business strategies. Thousands of studies have examined the impact of goal management on workforce productivity.  The common finding from this research is: Effective use of goals often increases employee productivity levels by 25% or more.  The financial value of goal management is staggering given the relatively low cost associated with implementing goal management methods. Because the value of goals is tied to fundamental psychological principles of employee behavior, the benefits of goal management do not depend on being in a certain industry or market.  If a company employees people then it will benefit from better goal management.
The time and energy company managers spend trying to keep their people focused on results is substantial. In fact it is a major resource drain that significantly undermines company performance. Managers must, therefore, find effective ways to unleash the potential of their people and ensure that they are in sync with their company’s visions and objectives. But how? Click below to download this White Paper.
Sales is in an effectiveness crisis, with 47% of sales professionals failing (according to CSO Insights studies). It's easy to blame outside factors. But the truth is, if we're going to turn sales performance around, we have to take a good, hard look at sales process.  To achieve consistent results, your sales team needs an actionable and measurable sales process consisting of your best practices. It needs to be repeatable and easy to follow. Download this white paper to: Learn why mapping out a formalized sales process is worth the effort. Get practical guidance on how to do it successfully. Learn how technology makes effective execution achievable for any sales organization. See inside an organization that increased their profit margin by 50% by better executing their sales strategy.
Today's C-Suite executives have a wide variety of concerns, mostly involved with planning, managing and affecting change throughout the organization.  They are also concerned about multiple constituencies - customers, shareholders, employees, suppliers, competitors, business partners, regulatory agencies and the various governments in which they operate - both domestically and internationally.  C-Suite executives are willing to meet with professional salespeople if they are convinced that the salesperson can deliver true business value to them. This white paper will outline the six steps that will enable you to successfully engage with C-Suite executives - and to maintain and leverage those relationships over the long term. We also invite you to view this complimentary recorded webinar:
Competing in the world of selling today means understanding the changing world of your buyers and adjusting your sales approach accordingly. The biggest change for sellers is that the game has gotten harder, and sellers need to execute at a higher level than ever before to compete. Committing to this level of change is the difference between college sports and pro. The players are bigger. The game is faster. The conditions are more challenging.
Imagine the difference between looking across the room through a glass of muddy water and a glass of clear water. The muddy water represents how our decision making is impacted by negative emotions. Our minds were designed to keep us safe. Every moment your brain is scanning around you to see what might threaten you. Luckily, most of us are not physically threatened very often, but our brain also picks up threats to our self-esteem. 
Engagement, the employee’s commitment to their organization and their willingness to perform beyond expectations, has become a focus area for management. Engagement is more than mere job satisfaction; fully engaged employees are motivated and dedicated to making the organization a success. At the most simplistic level engaged employees lead to happy, loyal customers and repeat business. Importantly engagement also leads to improvement in retention levels. In short, it impacts the bottom line. Dale Carnegie Training asked MSW Research to undertake a benchmark nationwide, cross industry study of 1500 employees to explore engagement in the workplace. The study discovered that although there are multiple factors affecting engagement, the personal relationships between a manager and his or her direct reports is the most influential. 
A New Look at Sales Onboarding Sales organizations onboard new employees differently now than they did just five years ago. This transition to modern learning practices reflects exciting new opportunities for today’s professionals in Sales Enablement and Training as well as Learning and Development to transform onboarding into an organizational capability that drives growth. We’ve helped over a hundred organizations build out successful modern onboarding programs and gained perspective on themes that consistently emerge among top performers. We’ll illustrate these throughout this guide while giving you tactical recommendations for driving better and faster onboarding today Click below to download this White paper.
The learning ecosystem is rapidly evolving, and the changing technologies and growing resources available to help individuals learn is likely a bit overwhelming for your Learning and Development team. With the only guarantee being that change is inevitable, how do you build a training solution that will meet your organization’s needs 6, 12, or 24 months down the road? Discover how open-source technology can help you create a flexible and future-proof training program for your organization.  In this White Paper, you'll learn: The evolving role and capabilities of the Learning Management System (LMS) within the larger learning ecosystem          The leading open-source learning platforms and how to determine which is the right fit for your needs       How to maximize the interoperability of open-source to extend and future-proof your learning program
A Letter from the Author Dear friends and colleagues: The gamification of corporate learning has become a hot topic of discussion over the past year in industry publications and blogs, and certainly among talent development professionals. Why is there so much interest? Of course, everyone will have their own point of view on that question. Mine is this: despite the allure of traditional elearning from a cost and ease-of-deployment perspective, numerous organizations’ workforces have not consumed that training with much gusto. There seems to be a lot of consensus in the industry that most traditional elearning provides only modest learner engagement. That’s a big problem for talent development professionals and the workforces we serve. We know engagement is a critical success factor in skill development, and without it very little performance improvement is likely to result from the training. Most of you who are currently thinking about game-based elearning are doing so to address the engagement issue. But what about the learning results? What about the comparative performance impact of game-based elearning versus the traditional elearning most organizations deploy today? In this white paper, we will explore those questions, and provide a rationale that I believe many of you can use to benchmark the impact of game-based learning in your organization. Bryan L. Austin Chief Game Changer
The Playbook to Driving Employee Engagement with Language Learning. In collaboration with HR Dive, this playbook covers everything you need to know about driving employee engagement and retention with a language learning program. Learn about how organizations are expanding their benefits packages to include language learning, the business outcomes that language learning leads to, and how to get started with implementing a program.
Career Acrobatics 101: Why Flexibility is the New Path to Success Traditional career paths have long been on the decline, and that predictable, linear climb is not likely making a comeback any time soon. After all, 85% of the jobs that will exist in 2030 haven't even been invented yet!¹ While career paths may not be as straightforward as they once were, a tremendous opportunity has also presented itself - for those with the right mindset about career development. So how can HR and L&D leaders cultivate career acrobatic skills to ensure their employees are more versatile, flexible, and adaptable to workplace change? This guide, featuring insights from Julie Winkle Giulioni - co-author of the bestselling book "Help Them Grow or Watch Them Go: Career Conversations Organizations Need and Employees Want" - includes a 3-minute quiz your people can take to help them determine their career agility quotient. Employees can then use the results and actionable best practices outlined in the guide to help future-proof their careers, keep up with evolving business dynamics and successfully navigate the changing world of work. Download this guide to find out why career agility is the new competitive advantage - and how your people can become career acrobats to propel their career to new heights!
In the modern era, learners have access to knowledge like never before. But as learning professionals, we need to ensure they’re developing the skills and knowledge they need to perform their jobs at a high level. That leaves a critical question: how can we design programs that help learners achieve true mastery? Newer, more robust approaches, including continuous delivery of learning, richer content, and skill-based certifications, are delivering the outcomes that enterprises are looking for. This report discusses the need to shift from legacy learning approaches to a modern outcome and skill-based approach that we call mastery-based learning.  In this analyst report you will learn: The key trends driving the shift to mastery-based learning The best technologies to enable a mastery-based approach to training Best practices for deploying mastery-based learning programs
Career development appears at the top of many list. Unfortunately, the lists tend to be focused on what employees desperately want but are not getting from their managers. As for managers, most appreciate the value of career development and really which they could do it more frequently and more effectively than they currently do. But let's face it: a manager's day-to-day reality are kaleidoscopic blur of meetings, responsibilities, and shifting priorities. Helping employees develop and grow is one of many activities perpetually pushed out in time to the elusive someday that too rarely comes. How could managers get past this conundrum? How can they make career development happen within the pressure-cooker reality that is business today? The answer is definitely not new systems, checklists, processes, or forms. Those have actually contributed to the problem.
Compliance is not just something extra we have to do to manage risk and follow the law. It touches on almost every aspect about how we work. Getting compliance right should never be an end goal; it should always be something wedo on the way to the larger organizational/business and culture strategy. Download this white paper to learn more about how compliance can be part of a culture strategy. 
Large, global organizations typically operate disparate business systems around the world - increasing information technology costs and impacting service consistency for customers. To increase efficiency and performance, many enterprises choose to optimize their operations based on globally standardized ‘core’ systems. Implementing core software applications, such as SAP, PeopleSoft, SalesForce, Maximo, WorkDay, etc., takes a major investment not only in the technology infrastructure but also in preparing the end-users to operate within the system. Business cases are prepared to forecast the potential savings resulting from the installation of the new application. Assumptions are made on how quickly and thoroughly the users of the application will be able to use it efficiently and effectively. These expectations can be jeopardized if the technology roll-out is delayed or slowed because the users are not ready to meet these assumptions. If a company wants to achieve its business case goals, they need to ensure they get maximum end-user adoption with skilled, competent users.
In the current climate, we’re having to respond quickly to the challenge of operating in a fully virtual, at-distance, world of learning. This insight addresses the challenge of how to take a blended learning journey—a sustained learning experience that blends a mix of media, events and channels, over time—and cater for when face-to-face engagement is no longer an option. L&D teams around the world are having to adapt, and to adapt quickly. Global organizations are adjusting rapidly due to the unprecedented impact of COVID-19, and there’s an increased urgency to support change and deliver effective transformation while working and learning at distance. The impact of this transformation is likely to leave a lasting legacy beyond the immediate crisis. If organizations can embrace and deliver effective virtual learning at this time, the benefits (reducing unnecessary travel, for a start) will surely shape the future landscape of ‘business as usual’. And while it may be relatively straight-forward to simply replace a single faceto-face component with a virtual or digital equivalent, we know that a sustained learning journey over time is the only way to engage learners and drive behavior change. This insight looks at the steps you’ll need to explore to take your virtual learning to the next level.
Social business tools are not entirely new. Enterprises have been using virtual tools such as chat and message board tools for years. Yet today, Gartner predicts that by 2016 half of all large organizations will have internal Facebook-like social networks, and that 30% of those will be considered as essential as email and phone.   Why are we seeing such a rapidly accelerating interest and business investment in social business implementations, especially as Gartner notes in Enterprise Social Networks (ESN)? How do you understand how ESNs can help you and how do you get started? Don't get overwhelmed. Download this free eBook from Bloomfire to learn how.
So you know you want to incorporate virtual reality into your training. Everybody wants to bring in the new kid and have virtual reality (VR) on their team because the tech is innovative and memorable. VR training experiences have a proven higher retention rate, with retention gains reaching 75% in comparison to standard video, eLearning, or textbook training. VR simulated training has made its way into retail stores, car assembly factories, police academies, all the way to Olympic athlete training.  The possibilities are endless. But how do you turn your VR training idea into reality, and who do you turn to? This new kid isn’t like any training you’ve worked with in the past. VR is not a one-size-fits-all delivery method, nor is it built for quick turnarounds. But here’s the real reality. It’s an investment, and investing in something implies longevity and appreciation in value. Choosing to incorporate VR into your training curriculum or course is not a choice made lightly, nor should it be. This guide is designed to help you set realistic expectations for the VR production process, know what to look for in a great VR development partner, and understand the process of production planning for your next VR training module. Click below to download this  White Paper.
To make technical and compliance elearning engaging, it needs to focus on the learners’ point of view. Thus, it must be short, immediately useful and employ episodic events and stories to help learners absorb and recall knowledge quickly.
Supporting your staff with this benefit can demonstrate how you value their growth.   Through tuition assistance, employees can obtain advanced degrees and certifications they might not otherwise pursue. Many companies use this benefit to attract and help retain top talent at various levels within their organization. More and more we’re seeing organizations partner with universities to make the most out of their tuition assistance benefit—some even going as far as to provide degree programs for no cost to employees who take advantage of this benefit. Click below to download this White paper.
Do you wake up every Monday raring to go to work, full of new ideas, confident that you’ll be able to implement them, and passionate about what you do? If so, would you like to stay that way? And if not, doesn’t that sound pretty great?
After spending close to 30 years in human resources and organizational development, and participating  in  countless  retention and succession planning initiatives, I’ve  come to the conclusion that employees are not primarily fired or promoted because of their education, skills, or even amount of experience. Of course, those things are important in their own ways; you are expected to be informed, up-to-date, and capable of doing the job, whatever that might be. However, it’s often the intangibles that define an outstanding employee (or conversely, the less-than-outstanding employee). Companies increasingly understand this shift, and have implemented behavior-based interview techniques during the candidate evaluation and selection process. This approach aims to match the key behavioral and / or trait competencies of an applicant to those that define success in  a  particular job - or in a broader sense, in the larger organization.
Do you wake up every Monday raring to go to work, full of new ideas, confident that you’ll be able to implement them, and passionate about what you do?  If so, would you like to stay that way?  And if not, doesn’t that sound pretty great? Best-selling author, keynote speaker and bona-fide expert on employee engagement, Bob Kelleher has researched and reflected on these issues deeply.  In his new book, I-Engage:  Your Personal Engagement Roadmap" Bob offers valuable insights and even potential solutions.  Click below to download the first chapter of this latest revelation.  It begins... Engagement is the key. Back in 2003, global consulting firm Towers Perrin (now Towers Watson) identified and defined an intriguing concept that would go on to revolutionize the way companies thought about their most important asset: their employees. Called "employee engagement," it was originally loosely defined as "the capture of discretionary effort." Discretionary effort, simply put, means going above and beyond at one’s job, or putting in additional effort, because one wants to do so. 
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