Learning and development has evolved significantly over the past ten years. Many of the advancements have been tied to new technologies, borrowing from other industries and disciplines like marketing and design thinking, and important shifts in the way people work and learn. According to Deloitte:

This white paper examines the key shifts happening in the workforce today, the opportunities opening up for organizations, an evolving point of view on what makes effective workplace learning, and a vision for how organizations can adapt to meet the needs of learners.