The right enablement solution can elevate your revenue teams’ productivity and effectiveness. But the implementation of your new solution can be tricky and it’s difficult to know where to start. Our 10 Golden Rules for great enablement implementation will equip you with best practices, thoughtfully designed to help you plan ahead and create a clear roadmap for success. What you’ll learn: A framework to guide you through the preparation, rollout, and long-term success of your enablement solution Actionable steps to build a robust revenue ecosystem that empowers teams and fuels continuous growth Strategies to drive lasting engagement through ongoing training, support, and iterative improvement

Imagine a training session where the instructor stands in front of a group of employees, clicking through an endless stream of slides reading bullet point after bullet point. Some learners nod along politely while dreaming of being somewhere else (anywhere else); others glance at their phones; and a few silently question their life choices. Despite the importance of the content to the organization, the instruction falls flat. The inactive learners are bored and disinterested and, worst of all, they aren’t learning anything. Unfortunately, we’ve all been there. Now imagine a learning session where participants are immediately placed into a simulated customer negotiation. They don’t have time to think. They must immediately collaborate, make decisions, navigate consequences, and adjust strategies on the fly. Engagement soars. Learners are energized. They’re applying their knowledge, discovering their gaps, and in real-time accessing their current skill set and knowledge. Malcom Knowles, an American adult educator famous for the theory of andragogy, has suggested that adult learners are motivated to learn when they recognize a need or gap in their knowledge, skills, or abilities. In other words, adult learners learn best when they know they don’t know something. Our goals as designers of instruction is first to help the adult learners realize they have a gap that needs to be filled and then to help them fill in those gaps be they knowledge, skills, or abilities. 

Introducing Making SEAMless Sales - the last frontier of sales improvement, benefiting all customer-facing roles by having a unified focus on client success, therefore increasing win rate, margins, deal sizes, revenues, and client satisfaction. Are you in a presales role struggling to work better with your sales counterpart? Are you in a sales role and wish there was a more productive way to work with the other sales roles and with presales? Are you on an account or opportunity team and find it challenging to work together more efficiently and effectively? Are you a sales manager and feel presales and sales individual contributors need to work together optimally as a team? Are you in sales enablement trying to make this all work? This book provides proven insights, methods, and tools, expanding on and refocusing the traditional disciplines of presales and sales, and explores how to work together better as a seamless team at the account and opportunity level. We'll explore and address: The challenges of traditional sales and presales roles. The importance of focusing on the buying process while still executing our sales process. The overarching need for Solution Enablement and Account Management. Why and how buyers buy, and what is needed to persuade them. How working together as a team benefits everyone.

Big businesses are investing billions in Generative AI technology. But so far, only a fraction of those investments are yielding the expected ROI, and lack of Gen AI expertise is one of the biggest challenges. This research report uncovers what it takes to build AI expertise—and how the most confident, fluent people are learning differently (and what they need from their organizations).

Artificial intelligence has revolutionized industries worldwide, including Learning & Development. The rapid evolution of AI technologies has created a complex landscape of terminology that is often misunderstood or used interchangeably. For L&D professionals, understanding AI is essential for making strategic decisions about technology integration, vendor selection, and training program development. While AI has long powered familiar tools like spam filters and recommendation engines, recent breakthroughs in Large Language Models (LLMs) have dramatically expanded both AI's capabilities and accessibility. This guide offers L&D professionals a clear understanding of various AI models, their practical applications, and their significance in corporate training and education.

Learning a new language takes time and effort, but millions of adults successfully learn new languages on a regular basis, especially when their employers offer structured language training programs. These programs provide an organized framework that leads to better and faster language acquisition than independent study alone. To create an effective language training program, it’s important to understand the science behind adult learning, including how the adult brain functions. This ebook highlights the key principles of how adults acquire new languages and presents actionable steps for language training program administrators to ensure employees receive the support they need. Whether you are considering starting a language training program or looking to improve an existing one, this guide will help you build an effective language training framework.

We talked to HR and L&D experts to pinpoint the most common onboarding challenges companies face today — and how to solve them effectively. This guide explores real-world insights and offers practical strategies for building a scalable, ROI-efficient onboarding process with the help of iSpring Learn.

Whether it’s local, state, or federal, every business must work by a set of laws and rules concerning hiring, promotions, firing, and other personnel-related matters. Being compliant is critical to any business’ success as it keeps the company from lawsuits, violations, etc. However, keeping up with everything is often easier said than done for HR. In this infographic you’ll find: A checklist for an optimal HR compliance program Review of compliance for top HR topics such as onboarding and hiring practices Lists of topics for your compliance training program

The learning and development field, born out of the Industrial Revolution to enhance factory productivity and standardize work, has unexpectedly grown into a $391 billion industry, and one of the fastest growing fields in the past decade. Of course, it didn’t start out as L&D. In fact, that term wasn’t formalized until almost 150 years after the Industrial Revolution. For an entire generation, the L&D task within an organization was specific: create and deliver one-and-done training programs. And because the role was limited by being linear, so became career mobility. Luckily, the last several decades have brought advances to the learning and talent development field—from e-learning and neuroscience to social learning and AI. Although it was slow to start, the L&D field has more career opportunities than ever before.

So You Just Became a Manager—Now What?    Becoming a manager is exciting… and maybe a little terrifying. Suddenly you’re expected to lead, inspire, coach, and somehow also manage your own workload. Don't panic - BizLibrary's got your back.   Download BizLibrary’s free self-development guide built just for new managers. It’s part roadmap, part mirror, and part pep talk—all designed to help you hit the ground running in your new role (without tripping over your own expectations).  Here's what’s inside:  Skill Assessment Matrix - Spot your strengths and skill gaps fast so you know exactly where to focus.  SMART Goal Guide - Learn how to set clear, actionable goals that actually stick (no vague "be better at leadership" goals here).  Suggested Development Activities - Get practical, real-world activities to grow each skill.  Process Management Template - Keep track of your goals, progress, and wins in one place (so you don’t lose steam—or your notes).  You don’t need to be a perfect manager on day one. You just need the right tools to keep growing. Whether you're leading your first 1:1 or bracing for your first "we need to talk" moment, this guide is your secret weapon for growing into the manager your team brags about. 

Discover how a knowledge base can help you improve various business processes, from employee onboarding to customer service. Follow a simple 5-step guide to develop and maintain an effective KB that meets your specific business needs. It’s an excellent resource for both small companies and large enterprises.

DISC is a powerful tool for understanding human behavior and improving interpersonal communication. In sales, knowing your client’s DISC profile allows you to tailor your approach, build stronger connections, and ultimately close more deals. This guide will help you understand how to identify DISC styles and how to adapt your sales techniques to suit each personality type. Whether you are speaking with a dominant decision-maker, an influential enthusiast, a steady supporter, or a cautious analyzer, DISC provides the insights you need to enhance your communication and sales strategy.

Receiving feedback can be one of the most uncomfortable yet essential parts of professional life. Whether it's a passing comment from a manager or a formal review, feedback often hits harder than expected—sometimes feeling more like criticism than guidance. But why does it sting so much, and how can we navigate it more effectively? Understanding the emotional and neurological impact of feedback is the first step in transforming it from a source of anxiety into a tool for growth.

This handout equips you with powerful AI prompts and actionable strategies to open new doors and drive sales. With these tools, you’ll develop personalized messages for leads, streamline your outreach, consistently follow up, and nurture meaningful relationships that fuel your business’s growth.

In today’s evolving workplace, employee recognition is more important than ever. While salary, benefits, and career growth are key retention factors, a strong culture of appreciation can be the difference between high engagement and high turnover. Download our latest insights on non-cash recognition programs to learn how companies are striking the perfect balance in rewarding employees—beyond just paychecks. Discover strategies to boost morale, retain top talent, and create a workplace where employees feel valued. Why recognition matters in today’s workforce How non-cash rewards drive engagement & loyalty Best practices for impactful employee appreciation Get your free download now and start building a recognition-driven workplace!

Why Incentive Travel Program Sponsors Are Including Non-Sales Workers Incentive travel has long motivated sales teams, with programs like NCR’s 1910 trip for top sellers marking its early use. While traditionally tied to revenue-driven roles, companies now recognize that cash incentives lose effectiveness beyond a certain point. Research shows that travel rewards are highly valued for fostering connections and offering unique experiences. Despite its high cost—averaging $4,900 per person—well-structured programs can pay for themselves by driving revenue. Industries like automotive, finance, pharmaceuticals, and tech continue to invest in these programs to maintain a competitive edge. Download this report to learn how major companies are using Incentive travel in all areas to create greater success.

In manufacturing, ongoing training is the backbone of a skilled team and workplace safety. Yet, only 35% of companies rate their manufacturing training initiatives as "highly effective." Download this quick start guide to explore the most pressing training challenges and how you can overcome them with iSpring Learn.

The World Economic Forum released their 2025 Future of Jobs Report that shows employers expect nearly 40% of workers' core skills to change by 2030. As new processes and automation advance quickly, technical skills are becoming outdated faster than ever.  Top 5 Core Skills, as Reported by WEF  Analytical Thinking  Resilience, Flexibility, and Agility  Leadership  Creative Thinking  Motivation and Self-Awareness  Notice anything peculiar about that list? Interestingly...the top five core skills reported as most necessary for employees are all soft skills. How are you addressing soft skills at your organization?   Download BizLibrary’s Guide to Soft Skills Training and keep your employees agile today! 

Discover how Ericsson is transforming its workforce by putting skills at the center of its talent strategy. This executive guide shares actionable insights on how HR and L&D leaders can align skills to business needs, drive agility, and future-proof their organization. Learn from Ericsson's real-world approach to skills intelligence, internal mobility, and employee growth at scale.

Onboarding new employees is an ever-changing and universal experience for each company. It shapes an employee’s immediate impression and can greatly impact their long-term understanding of the organization. The right onboarding program can set up new employees for success and keep them engaged. Learning leaders can improve the new hire experience by attaching learning opportunities early in the onboarding process.  In many ways, the onboarding phase is a continuation of the evaluation stage for both the company and the new hire. Both parties are digging deeper into how to create a successful relationship and learning leaders have a unique position to contribute to that success.  In this eBook, we focus on why organizations should prioritize learning early in the onboarding process. Topics include: •    Optimize a remote onboarding program •    Accommodate learning preferences for success •    Prioritize and assess learning programs •    Help integrate new team members through learning

Artificial intelligence (AI), and in particular Large Language Models (LLMs), increasingly are touted as a transformative force that can "do it all" in Learning and Talent Development (L&TD). For some of us, images of a silver bullet form in our minds. From adaptive learning systems to personalized training journeys, the promise of these tools seems to have captivated the industry. However, while the potential of these technologies is undeniable, many leaders struggle to reconcile marketing hype and over-promises with real-world applications. Misaligned expectations can lead to costly investments and underwhelming outcomes. This article aims to bridge the gap between promise and practice. Drawing from professional experience, we offer actionable insights to help L&TD leaders navigate the realities of AI adoption. By understanding what AI can and cannot do, leaders can create practical strategies to integrate AI effectively and achieve meaningful results.

This quick reference introduces you to the Five Personas -- the Sensei, Drill Sergeant, Superhero, Confidant, and Jester. Each persona is carefully crafted to define a core set of strengths that define excellence in our work as trainers.  Working with the personas, you accelerate the discovery process for a trainer to name their strengths and reflect on their own professional growth. Sharing the personas toolkit (including the self-assessment, skills training, and development planning) acts as a catalyst to amplify the impact that a training team has on their learners.

This white paper provides valuable insights into industry-leading evaluation models and offers a practical roadmap for integrating the toolkit to maximize ROI and operational efficiency for Training companies.  This White Paper will explore aspects such as: What is training evaluation and why is it important?  Key training evaluation models in use today Power of training evaluation How to evaluate training effectiveness using KITABOO?

Quality management (QM) appears in many forms in learning and development. When facilitating a course or conference session on quality for L&D professionals, I like to ask for a show of hands as I read out different options for how their organizations might handle quality management. I’ve also conducted an online poll, which focused on the reviews, not entire quality management systems. I consider the poll unofficial due to the small sample size (139 votes) and the unverified answers. However, it still provides insight into what organizations are doing, and the results are consistent with my experience and the answers I receive when I facilitate. Of the L&D professionals who answered my poll, nearly half (48 percent) said they conducted peer reviews, meaning their fellow designers checked their work. At 30 percent, the second-highest option was an internal dedicated team for quality management (in which "dedicated" was defined as a team that only works on quality issues for an L&D team). Next was self-review at 19 percent. Finally, only 2 percent had an external dedicated team.