The Virtual Training Paradox: High Confidence, Low Engagement
2025 RESEARCH REPORT created in partnership with Class and Microsoft

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What Will It Take to Keep Learners Engaged?

What’s driving shifts in virtual training today? Where is the future of L&D headed? How are new generations impacting the status quo for many organizations’ workforces?

This brand new report, created in partnership with Class and Microsoft, compiles learnings from 650+ L&D and training professionals and provides insights to transform your learning strategy, including:
  • Workforce training trends & challenges: Virtual instructor-led training (VILT) is a staple for 73% of organizations, but poor engagement (72%) and accurate measurement (47%) remain top challenges.
  • Innovations reshaping training delivery: Training and L&D teams are prioritizing smarter tools, with 41% seeking engagement analytics and 39% wanting deeper learning management system (LMS) integrations—reshaping how virtual training is delivered.
  • New strategies to support Gen Z: Some 62% of individuals surveyed are prioritizing flexible delivery models and 45% are offering coaching for digital natives and Gen Z learners.
Download the full report for data and insights to help shape your training strategy into the future. 

 
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We also recommend this webinar...

Lorri
Ms
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1670555394915
We’re back with Part Two in our ongoing series on solving the virtual training paradox. In our first webinar, we explored groundbreaking research from Training magazine, Microsoft and Class, informed by the perspectives of 650+ training and L&D professionals about what's effective, what’s challenging, and where virtual training will go next.

In this follow-up session, we’ll share a condensed summary of our original findings alongside a few fresh data points and practitioner insights gathered since the initial webinar. We’ll also bring the research to life with a live demonstration of Class for Microsoft Teams—a purpose-built virtual classroom platform built in partnership with Microsoft and designed to make VILT more engaging, interactive, and measurable.
 
 


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